Service Experts technician

Expert Service with Hometown Heart

At Teays Valley Service Experts, we strive to spread comfort with a 100% Satisfaction Guarantee* no matter what. With our exceptional team of local professionals, you should always expect top-quality service and repairs. Looking for support for your cooling, heating or plumbing system? We’re happy to step in, and we can also help with many other home comfort needs while we’re at it. Through it all, we’ll ensure the same high standard of quality you’ve come to expect.

Expert service is in our name. We’re proud to deliver comfort to everyone we can and firmly strive to make a meaningful difference in your life and sense of comfort.

100% Satisfaction Guaranteed

No matter what kind of job we’re helping with, our number one priority is complete satisfaction and peace of mind. We strive for 100% customer satisfaction for everything we do, and you can count on us to make it right if you’re not totally happy with an aspect of our work.

Three Service Experts technicians waving hello
ACE Certification logo

Certified Expertise

You deserve technicians certified for the highest standards of customer service. Teays Valley Service Experts technicians and installers are ACE-certified to ensure outstanding service, with recertification every year. Thanks to our ACE education and training, your technician can provide faster and longer-lasting solutions to all sorts of comfort problems.

In the Community

The best service companies will always be looking for new ways to give back. Through charitable organizations like the Make-A-Wish Foundation and other community outreach initiatives, Teays Valley Service Experts can further support communities such as yours. Learn more about our commitment to serving communities.

Service Experts technician performing charity work
Service Experts technician standing next to vehicle

Improving Comfort Through Our Guiding Principles

Our dedication to long-term and affordable comfort starts with core values we’ve drawn on for much of our company’s history. Take a deeper look at where Service Experts began, and how we use our history to always aim for the future of home comfort.

Leading Through Innovation and Customer Engagement

Through our exhaustive experience in the home services industry, each and every member of our leadership team is committed to ensuring our clients receive 100% Satisfaction Guaranteed* service and our technicians can handle any HVAC or plumbing problem. Learn more about the duties and past experiences of Service Experts leadership.

Service Experts work van

Mission and Vision

We make a difference in people’s lives by making homes and workplaces comfortable, healthy, and safe. We will be the ‘Biggest and the Best in our Markets’ by delivering exceptional service, while having a positive impact on the environment.

Core Values

Our core values are based on these guiding principles of COMFORT:

We are Caring – We’re passionate about making the world a cozy place to live for our people and our customers;

We are Opportunity – We strive to provide Opportunities to our team members, through training and development so they can learn and grown with us;

We Make it right – Whether we’re warming, cooling or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied by getting the job done on time and right the first time;

We are Family – We are a big company with hometown heart and a local focus on our teams.

We are One team – Our ‘can do’ family attitude, fuels our strength in Teamwork and collaboration and helps us to deliver superior service every day.

We are Revolutionary – With nearly 4000 team members, we can deliver and innovate better than the rest of the industry. We are reinventing the industry by harnessing each team members best ideas;

We are Thankful – We are Thankful for our communities and our customers who put their Trust in our hands.

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