Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Last month, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a gentleman named Jimmy from the Raleigh metro who told us about a very exciting project he was in the midst of for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She is dependent on a wheelchair to move around and her home was not wheelchair friendly, mainly due to the size of the chair. When Jimmy learned about the problem, he thought about remodeling the Tracy family’s residence to make it fully wheel-chair accessible. However, due to the age of the home, it was going to be a bigger job than he initially planned. Undefeated, Jimmy chose to try converting the Tracy family’s carport into a wheelchair friendly apartment, which would come complete with Kyla’s own playroom, bedroom, bathroom, and kitchenette.

Excited, Jimmy began calling local businesses, including electricians, building supply companies, and plumbers and everyone said they would be happy to help and donate services and supplies. He called Service Experts of Raleigh for the heating and AC piece of Kyla’s new mini suite. A couple of Service Experts team members went to Kyla’s home to find out more about the project and were blown away by how intelligent and kind Kyla was and they knew they had to be involved.

Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 HVAC system for his daughter’s new living area, but with the generosity of Lennox and RE Michel, the team at Service Experts was able to give the Tracy’s an invoice that read:

“We are honored to present you with a full HVAC (heating and air conditioning) system at no charge as long as we can all get a hug.”

The staff at Service Experts of Raleigh were over the moon to help provide such an extraordinary girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. But it’s not over yet. The Tracy’s are raising money to purchase a wheel-chair compatible automobile to better transport Kyla and her family. To learn more or to contribute to the family’s van, please visit their GoFundMe account.

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