What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Hurricane home and you don’t know what that entails. It’s daunting enough to welcome an air conditioner repair technician into your home, but then to not be sure what they’re going to do could add another level of anxiety. No worries! Teays Valley Service Experts is here to inform you on the basic air conditioner repair process so you will be ready when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to check it to confirm that it’s not just a thermostat settings issue. The service tech will verify the thermostat is set to cool and then lower the temperature to see if that will activate the AC. A defective or wrongly connected wire could be all that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask you to see the air conditioner. Same as a doctor, the repairman will commence their trial and error testing process. There are many things that could be the reason for an AC that isn’t running properly, and it’s up the repairman to examine all the possible reasons starting from the most usual issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will most likely check the air filter to confirm it’s not obstructed or in need of replacing. They will examine the A/C system’s refrigerant levels, make sure the air condenser fan is rotating properly, verify that the size of your air conditioning system is right for the size of your residence, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC technician has discovered the trouble, he should explain all your options. The discussion will generally start with the technician explaining what the problem is, what part (if any) failed, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will involve changing out the part and correcting the problem, but could also entail upgrading parts of the air conditioner, the AC itself, or your complete heating and cooling system. In particular cases, it may make more sense to purchase an entire new heating and cooling system, especially if the A/C system is past its prime, or likely to break down again and end up with you spending more on A/C system repairs in the end. The repairman will explain how much time, effort, and cost it will take to resolve the trouble.

The repairman might now explain what could have been done to prevent the trouble or part failure and how to prevent a future issue from occurring. This usually includes seasonal maintenance, which not only helps avoid an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your home.

Lastly, they will go over the process for repairing the failed part or fixing the problem. If you decide that AC repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts needed and set up your follow-up appointment to fix the AC. Or, if the part needed is already handy on their van, they will move forward with the air conditioner repair work with your approval.

Remember that throughout Hurricane you’re in good hands with Teays Valley Service Experts. Our service techs are NATE-certified and have received extensive background checks so you can feel confident with the people we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 304-760-5088 and we’ll be happy to walk you through the process.

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