What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioning system needs repair at your Hurricane home and you’re not sure what to expect. It’s daunting enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. No worries! Teays Valley Service Experts is here to inform you on the standard air conditioner repair process so you will be ready when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to inspect it to make sure that it’s not just a thermostat settings error. The service tech will confirm the thermostat is set to cool and then reduce the temperature to see if that will activate the AC. A defective or wrongly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask you to see the air conditioner. Same as a doctor, the repairman will commence their trial and error testing process. There are many variables that could be the reason for an AC that isn’t running properly, and it’s up the technician to look into all the possible reasons starting from the most standard issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will most likely check the air filter to confirm it’s not obstructed or needs to be replaced. They will examine the AC refrigerant levels, confirm the air condenser fan is rotating properly, confirm that the size of your air conditioning system is right for the size of your residence, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the AC service tech has discovered the trouble, he or she should explain all your options to you. The conversation will generally start with the technician explaining what the issue is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your options, which will involve replacing the part and fixing the issue, but might also entail upgrading parts of the air conditioner, the air conditioner itself, or your entire heating and cooling system. In particular cases, it may make more sense to purchase a whole new heating and cooling system, especially if the A/C system is past its prime, or likely to break down again and end up with you spending more on A/C system repairs in the end. The repairman will explain how much time, effort, and cost it will take to fix the trouble.

The technician might now explain what could have been done to prevent the trouble or part failure and how to prevent a future issue from occurring. This usually includes seasonal maintenance, which not only helps avoid an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert AC repair centers will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Finally, they will go over the process for repairing the failed part or fixing the issue. If you decide that AC repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts needed and set up your follow-up appointment to fix your AC. Or, if the part needed is already handy on their truck, they will go ahead and start the air conditioner repair work with your go-ahead.

Remember that throughout Hurricane you’re in good hands with Teays Valley Service Experts. Our service techs are NATE-certified and have received extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever have any questions about your A/C system or what to expect with your AC repair, give us a call day or night at 304-760-5088 and we’ll be happy to walk you through the process.

Contact Us