What to Expect During an AC Repair Appointment

So, without notice your A/C needs repair at your Hurricane home and you’re not sure what to expect. It’s nerve-wracking enough to let an air conditioner repair technician into your home, but then to not be sure what they’re going to do could add a whole other level of concern. Not to worry! Teays Valley Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert air conditioning service technician needs to come out to your house. 

AC Repair Starts Simple 

When the technician comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not just a thermostat settings error. The technician will confirm the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioning system. A faulty or improperly connected wire could be all that’s keeping you from a comfortable home. 

If there is still an issue, the technician may need to look at your circuit breaker box. They might set the circuit switches to off and then back to on to see if that resets the system. 

Getting to the nitty-gritty of AC Repair 

The technician will then most likely ask to see the air conditioning equipment. Like a doctor, the technician will begin their trial and error testing process. There are multiple things that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the technician to evaluate all the possible reasons starting from the most ordinary issues to the least. This process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will probably check the air filter to make sure it’s not obstructed or in need of replacing. They will check the AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and check the wiring, electronics and safety controls. 

Once the AC service tech has diagnosed the issue, he should explain all your options to you. The conversation will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it failed, and air conditioner operate}. 

The service tech will then go into your choices, which will include replacing the part and correcting the problem, but could also include upgrading parts of the AC system, the AC itself, or your complete heating and AC system. In certain cases, it may make more sense to invest in a whole new heating and cooling system, particularly if the AC is past its prime, or likely to break down again and end up causing you to spend more on air conditioning repairs in the long run. The technician will explain how much time, effort, and cost it will take to fix the problem. 

The technician might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps stop an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair businesses will offer an annual maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your home. 

Lastly, they will explain the process for repairing the failed part or correcting the issue. If you decide that AC repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and set up your new appointment to repair the AC. Or, if the part required is already available on their vehicle, they will go ahead and start the AC repair work with your go-ahead. 

Always know that throughout Hurricane you’re in good hands with Teays Valley Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever have any questions about your air conditioning system or what to expect with your AC repair, give us a call 24/7 at 304-760-5088 and we’ll be happy to walk you through the process.