Heat Pump Repair in Hurricane That Includes a 100% Satisfaction Guarantee*

Having issues getting your heat pump to run like it should? Don’t sweat it. The ACE-certified, neighborhood Experts at Teays Valley Service Experts offer some of the most trusted heat pump repair service in the area.

At Teays Valley Service Experts, we’re dedicated to outstanding customer service no matter what heat pump issue you’re facing. Our work includes our 100% Satisfaction Guarantee.*

Get Fast Emergency Heat Pump Repair with Our Memberships

Ignoring routine HVAC maintenance could be expensive. On average, an inefficient heat pump could eat up to 10 to 25 percent more energy, based on findings from the U.S. Department of Energy. Your heat pump may also be more likely to become damaged or fail prematurely.

Troubleshooting Your Heat Pump Issue

Heat pump not running right? See our list of common problems below.

  • No Heat. Make sure your thermostat is set to “on” and “heat.” A circuit breaker may have flipped, but in some cases it’s because the thermostat itself doesn’t work with heat pumps.
  • Insufficient heat. Poorly-maintained air filters, fan and coils could reduce airflow and damage the system. Exchange the air filter once a month, avoid letting the coils and fan get dirty, and clear away yard debris collecting nearby. Your system could also be dealing with clogged ductwork, damaged valves or poor refrigeration flow.
  • Cold air instead of heat. The air from your heat pump usually isn’t as warm as a forced air furnace. But if the air still seems too cold, adjust the thermostat to emergency heat and at least 5 degrees higher than the inside temperature. If you end up getting warm air, there could be an issue with your outdoor unit. Cold air means there’s probably a problem with the thermostat or air handler. The system might even have gone into defrost mode to avoid freezing. If you’ve recently seen frost or ice around the outdoor coil, the system could have a broken defroster timer or control module, or the refrigerant may be running low.
  • Heat pump starts and stops often. Replace the air filter and then monitor your thermostat, as it might have to be recalibrated or it requires new batteries. When it’s cold and the heat pump is running constantly, your thermostat could be set incorrectly. Additionally, some models of heat pumps have trouble heating around 25 to 30 degrees Fahrenheit.
  • Rattling, grinding or squealing sounds. If you hear a rattling sound, you may need to tighten the cover panels. But if you’ve heard noises you’d describe as scraping, grinding, squeaking or squealing, shut the system down and call Teays Valley Service Experts. Those noises may point to a serious problem.

From big repairs to small fixes, Teays Valley Service Experts is ready to assist you. Once we have your heat pump working again, think about enrolling in a routine maintenance membership plan. Annual service can help you minimize expensive repairs while also increasing your system’s energy efficiency.

Frequently Asked Questions

Our Cooling Savings

See All Offers
Service Experts Advantage Program logo

Three Limited-Time Ways to Save with an Advantage Program Bundle

  • Bundle two HVAC systems through the Advantage Program and save $20 a month!
  • Bundle an HVAC and a Water Heater or Water Treatment System through the Advantage Program and save $15 a month!
  • Bundle a Water Heater a Water Treatment System or Indoor Air Quality through the Advantage Program and save $10 a month!
Service Experts Advantage Program logo

Make No Payments for 30 Days!

  • Upgrade to Worry-Free Comfort with the Advantage Program and make NO payments for 30 days!

Not Sure What You’re Looking for?

Heat Pump Maintenance

A well-maintained heat pump provides better efficiency and true peace of mind. Request Expert assistance with heat pump maintenance.

Heat Pump Installation

Stress-free heat pump installation reduces the chance of a new heat pump breaking down. Give us a call for professional installation.

Mini-Splits

The compact design of a mini-split heat pump is great for smaller homes, condos and more. Our Expert installers can help you find the right mini-split.

Membership Plans

Maintenance memberships keep your heat pump in good shape. Find your right membership.

**For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.

Request Service Today!

Our Experts are ready to take care of your home comfort needs!

Request service in 3 easy steps!

© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.