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We Can Repair Any Kind of Gas Fireplace in Hurricane

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding warmth to your Hurricane home simple. Just flick a switch or push a button for immediate heat.

They’re also relatively effortless to use. Unlike their woodburning counterparts, there’s no need to use firewood or remove ashes. But like any other natural gas units, these fireplaces need routine tune-ups to help them run efficiently and avoid malfunctions.

When your fireplace won’t start or won’t stay on, the Experts at Teays Valley Service Experts can help. Use our easy-to-follow tips first. If your fireplace still isn’t working correctly, let us know. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few reasons why your fireplace won’t start. Take off the ornamental plate beneath your fireplace to access its parts.

  1. Is a breaker tripped? Inspect your home’s electrical panel and reset breakers as needed.
  2. Is the gas running? Ensure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to rekindle. Fasten the vent cap to stop drafts from blowing it out.
  4. Pilot light lights but won’t stay on? There could be an issue with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.
  6. If you have a suspicion there’s a problem with the thermocouple or thermopile, ask for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Teays Valley Service Experts service or replace the blower.
  • Odd scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and contact us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it operate more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Confirm your fireplace is completely cooled.
  2. Switch the gas off by spinning the valve to “off.”
  3. Take out the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down inside edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to break.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is operating correctly.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule regular maintenance with us. These checks can potentially find problems before they begin. We’ll test your components for damage. We’ll also double-check there aren’t any leaks and that pressurization levels are right.

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