"decent service in bad weather "
"phone person wasn't attumed to what I was asking"
"Technician was on time, knowledgeable, and answered my questions."
"Because I was, as always, very satisfied with services by the Technicians I have met over the years"
"Technician was quick and efficient and helpful with information comcerning filters"
"Tech Was very polite,courteous and knowledgeable."
"Thoroughness and efficiency "
"did very good work and was quick"
"Eddie has always been extremely efficient and professional. He has a very good re-pore with the customer."
"Great professional Service"
"The serviceman was very polite and did a good job. It always impresses us the way all of your service people put covers over their shoes when they enter our home. It s..."
"Came on a Sunday. Very thorough. Friendly, efficient."
"Our heat is now operating on the first floor"
"Ricky is VERY professional and makes sure everything is in fine working order."
"Went right to work. He did call before stopping."
"I have been with the company for over 20 years. It’s about the quality of service, but more importantly it’s the people."
"They came on a Sunday evening. "
"NO PROBLEMS or COMPLAINTS about the technician, Jeff Beaver. I am extremely disappointed with the office staff for having screwed up the appointment time, even after the ..."
"Very satisfied with service"
"Service person is always professional and very friendly."
"Caleb exceeded my expectations in all areas of service!!!"
"The tech was thorough yet efficient.
He called prior to arriving and was thankfully early, not late. Thus I was not delayed in getting back to work. "
"The service was very professional, with the technician explaining everything that was done."
"The technoician arrived on time, was thorough, efficient, and courteous."
"Technician is prompt, courteous, professional and efficient."
"Guy knew what he was doing"
"Service person seemed to be very friendly, professional and competent. "
"He was thorough and friendly"
"Service man friendly and preformed good work as far as I know"
"Tyler did his work very well respectful "
"completed job in a satisfactory manner."
"Fast. Tech was knowledgeable"
"Professional, knowledgeable, courteous. "
"Tech was fast and efficient"
"The service technician did a very through job in checking out the system. He changed both filters and said that the system was working just fine."
"Ease of scheduling. Technician arrived on time. Completed work in a timely manner."
"They responded quickly and got me on their schedule right away."
"Quick efficient and thoughtful service. "
"Easy to make appointment, technician was on time and did an EXCELLENT job on our unit. Plus, he put up with my constant questions!!!"
"Eddie is great! I feel very sure that my furnace is in tip top shape when he does a tune up. "
"Jeff was great the best I have seen"
Explained in detail his observations/what he found"
"The tech took the time to explain everything he did. He was very thorough. "
"Did a speedy and great job!"
"Wayne explained things clearly"
"Very professional, very polite"
"I called Teays Valley Service experts with an air conditioning problem today. Alex came within the hour, and made repairs. My house is cool again !"
"He was very thorough, pleasant and answered my questions. He was also on time and called before arriving. "
"The experience was excellent from start to finish. Randall Patton was very courteous and polite and showed up at when we were told he would. Put scuffies on his shoes s..."
"On time, efficient, neat, courteous"
"Problem fixed within 10 minutes. Laborcost way to high. Cost of $40 for a fuse. Cone on"
"Very friendly and courteous personnel who let me know what they did."
"Prompt response for service. Gave options to resolve the issue"
"Quick response, good service quality and reasonable price"
"The technician was very nice and done a great jobl"
"Very professional and expert service. "
"The technician was professional and knowledgeable."
"good diagnosis, solved the problem"
"Saw the problem, covered under maintenance agreement, fixed it, no charge."
"Professional and knowledgeable"
"Courteous, arrived on time, respectful of my property."
"He always is on time and very nice."
"The technician was on time, courteous, wore booties every time he entered the house, and explained what he did."
"Tech explained issues and solutions"
"Jeff was very professional and friendly. He checked everything and cleaned the outside unit as well as checked the freon level and electronics. "
"Excellent Technician and he being very knowledgeable about his job"
"Efficient service. Technician was very helpful."
"He was quick and efficient while fixing the ac. He was polite to me and kind to my preschooler who wanted to talk his ear off"
"Courteous and pleasant technician."
"The service technician was very polite, pleasant, and respectful."
"He knew just what to do and told me what he needed to do and he went to work and had it finished in no time. Then he went over the bill and explained it to me then I si..."
"Technician was very polite, knowledgeable and friendly."
"Very nice man- seemed to do a careful inspection- did not hurry through. "
"helped the issue but didn't completely fix it and I was supposed to get a call for another appointment which I didn't I had to call in to get another one"
"My entire experience from initial call to completed service was great. The operator who took my call and scheduled my appointment was very helpful and I also got a court..."
"Worker answered my questions to the best of his knowledge. Worker was pleasant to speak with. Worker was knowledgeable."
"He was very professional and knowledgeable."
"Prompt, professional service"
"Jeff was great and very nice to work with.
My frustration is my unit was working fine before the service. 2 days after the lines froze and its 87 degrees i..."
"Tech was very knowledgeable "
"Technician worked hard to check blower and thermostat and cleaned outside compressor really good."
"service in timely manner, problem quickly solved"
"The man was on time, friendly and answered questions we had. "
"This technician was very thorough and informative, not to mention courtious. We have always had great service from your company."
"Technician repaired a leak ,and recharged Heat Pump.
The cooling seems normal at this time"
"Our service technician did an outstanding job. He thoroughly explained our options before doing any work, priced our options, and completed the job timely."
"The gentleman did an excellent job and was very nice while here. "
"Excellent cleaning. Great service"
" The technician was very efficient, courteous and thorough. He also offered us suggestions. Very helpful !"
"Wonderful svc. tech, Chuck, who I will always ask for."
"Very polite listened to my concerns and seemed to be knowledgeable."
"Technician was polite and efficient."
"found the problem quickly"
"The tech worked carefully and actually hosed down the ac unit. I don't ever remember that being done."
"The tech. covered those important concerns ...quality of cooling ...tightening electric fittings...checked outdoor unit and went over the entire check with me."
"Eddie is professional, courteous, and very helpful."
"courteous, pleasant technican, no issues"
"Eddie solved my problem and answered all my questions quite well."
"He is the best tech I've had with this business! Friendly, knowledgeable, and goes the 100% to cover my whole system. I'd give him a raise, to make sure you don't loose h..."
"He's knowledgeable and in my opinion trustworthy."
"Personable and went about his job with little deviation or need for help"
"The service man discussed all issues with the unit"
"The gentleman has been here before, comes and goes in and out as needed, is always courteous and respectful, uses his shoe guards, and does not waste time. He was punctu..."
"Tech we'll knowledged and conveyed info to me. "
"On time, efficient, pleasant and able to adapt to a power outage!"
"Mr. Beaver called before he came, was very polite and did the work efficiently."
"Caleb did a great job. He was very thorough and pleasant to deal with."
"Caleb was very professional, courteous and responded to our questions throughly. "
"checked and cleaned everthing."
"His answers were helpful"
"Thanks you are the best "
"I ha e no problem wit the way the tune-up was carried out.
The [roblem is that the system stopped working the next day."
"Jeff Moore is a friendly, professional and excellent technician. "
"Rick is a great tech and very honest. We always request him for our service. "
"Alex was great. Very professional. I sent an email service request at 6 am sat morning and he was here and done by 11 am. "
"Kept appointment as promised and provided experience I was looking for to get the job done properly "
"The technician went beyond and put batteries in my smoke alarms and realized that my carbon monoxide monitor needed changing. I appreciated that."
"Neat, personable, explained situation"
"Eddie was very professional and answered all my Questions. Very customer friendly!!!!"
"Excellent service technician"
"Caleb was very knowledgeable and did an outstanding job in the maintenance and repair of my HVAC system. "
"Timely, courteous, clear explanation of work done and likely possibility for need of updating system."
"Tech was thorough and efficient. Answered our questions and took time to do so. Friendly service. "
"The Technician had been here before and has always been courteous and professional which lets me know he puts the customer first"
"Jeff Beaver is not only skilled, professional and reliable, he is also extremely considerate and genuinely personable!"
"Caleb explained everything, he was very professional and polite, he did not pressure me to buy anything."
"Always on time...very polite and very efficient"
"Robert was so polite. He answered my questions re: how the refrigerant would be changing in the future, the costs, etc. He was efficient & thorough in his work. "
"Chuck did an excellent job ... He was very professional and friendly."
"Eddie was prompt, efficient, and helpful."
"Worked me in for an appointment on the same day I called."
"The service tech was good, but no one is perfect"
"This technicion knew what he was talking about."
"Technician was very knowledgeable and polite "
"Called to let us know he was on his way. Did a good job"
"He was very professional and took care to put his "booties" on each time he came in. He explained what he was doing and why. We have used Teays Valley for over 25 years a..."
"Tech was very professional and knowledgeable about his job. An
"Professional and knowledgeable technician. Helpful and patient . Did a great Job!!"
"Have always been very satisfied with service provided and product knowledge."
"Professional, the technician explained the problem and how to solve it very well"
"Eddie was prompt and very thorough"
"Technician very thorough. "
"As far as I can tell technician did good job"
"Very courteous,professional,and knowledgable."
"The service was thorough and followed up as needed with a second visit to install another part."
"The men were efficient, knowledgeable and left the work area very clean."
"Tech Robert arrived on time, and in a professional, courtesy manner completed the task."
"He did routine maintenance and when I asked him to make sure the water didn't back up on air conditioning he went back and checked that no complaining."
"Tect. Knows the system he was working on. Could answer all questions with satisfaction. "
"Dustin is an excellent and thorough technician. He is professional and congenial. We also appreciate the reliable service we receive. "
"Work was performed professionaly and timely. The technician was cordial and kept us informed."
"On time, checked everything thoroughly, very neat, answered all questions."
"The Technician was very nice, neat in appearance and worked diligently to complete his job. "
"on time, fast and extremely nice"
"You were responsive and fixed my problem"
"They did a good job of installing the A/C, but didn't do a good job of cleaning up thr mess in my son's room."
"He had no questions and worked efficiently and quickly"
"All aspects of the appointment went well. "
"Called before stopped by the house. Entered and put on booties immediately. I explained that I had already received notice that needed filter changed and that I had on..."
"The technician was very nice and explained everything. He seemed very knowledgeable and let me know what I needed for upkeep and about my filter. I was very satisfied. "
"Rick is always able to answer my questions. "
"Robert, the tech was very polite. He called shortly before he arrived. He came at the time the appointment was scheduled. He did a nice, neat job, and was very professi..."
"Alex and Brett were professional, knowledgeable and respectful. Very thorough and great service!"
"The service was great and the technician was polite and helpful"
"The tech was professional and did his job."
"Personnel is very helpful."
"very knowledgeable, on time, called to let me know he was coming. company called to let me know he was coming. Very throrough, very polite. nice personality and mannerl..."
"Technician was very timely, communicated exceptionally well and did a thorough job in his work"
"always on time. polite, seems to work hard."
"he was very professional and concerned about our heat/air system"
"Technician was on time and appeared knowledgeable and took care in his work."
"Technician did a good job, explained what he was doing. Covered all bases."
"Technican was here at the time he should have been, Went right to work, "
"Prompt, efficient, friendly, answered questions"
"Very courteous and professional."
"Eddie came out late on Good Friday afternoon, diagnosed the problem, got the heat pump temporarily working again, and then the next day fixed the problem by putting a new..."
"Technician was prompt. Introduced himself then got right to the task at hand. Explained in detail things that he checked relating to cooling unit. "
"the co does a very good job .I have be went them since 2004"
"Service was timely and all questions were answered."
"The technician was very friend and knew his job well."
"Technician was very through and considerate. He was also very helpful when I asked about other services provided by TVSE."
"Prompt, reliable service... knowledgeable and courteous technicians."
"Everyone was very helpful in setting up the appointment and the man was on time and very polite."
"Easy to set up. Excellent work. Polite and thorough technician, "
"Technicians are punctual, courteous, knowledge, and very helpful."
"I have always been satisfied with all of the technicians who have serviced our heating/cooling units. However, we are not satisfied with the sales rep who sold us our do..."
"Your technician was professional, courteous and knowledgeable. Arrived within allotted time frame."
"He was very thorough, on time and courteous"
"They were very prompt, polite, and helpful to me when I had no new filter. Very knowledgeable."
"Service person was courteous and took the time to really check things out."
"He called before coming. He was on time, he used his shoe covers. He asked if I had any questions and he set the thermostat back to its original setting."
"Very knowledgeable friendly and helpful"
"They came fast and fixed the problem"
"Not only is Jeff Beaver a splendid technician, he is probably the most reliable and efficient technician there could be! Remove him from the equation and we start all ove..."
"Teays Valley Heating & Cooling kept their appointment (the tech actually called ahead to see if he could come early), he worked promptly and neatly. I had several questio..."
"Mark was very nice giving appraisal and the installers, jason and jason were the nicest and most profession hard workers I have ever dealt with."
"The technician was very professional and I believe he did a good job. "
"He was curtious, professional, just real good guy,"
"The agent arrived on time. He was polite and professional. "
"The technician was very knowledgeable and helpful"
"Did not complete job as promised."
"The technician was friendly,knowledgeable and answered all my questions."
"They were terrible to deal with. Never came when they said, added extra charges. The last technician we had was wonderful. Your manager needs to learn how to run a busi..."
"Technician courteous and professional. Performed checkup in a timely manner."
"The service technician answered all my questions. "
"Provided feed back on system and offered a suggestion on a possible improvement."
Very knowledgeable/ competent?"
"Quick efficent and friendly personel,"
"Professional and efficient "
"He did excellent work, pleasant and on time."
"The technician was professional and explain all that was done. "
"Very courteous and knowledgeable in the field answered any questions I had. Showed up in a very timely manner"
"On time and professional service."
"Prompt response to problem. Technician was there when promised and work completed efficiently."
"Appreciate the service on a Saturday of holiday weekend. Took care of problem
quickly and politely"
"Professional and trust worthy"
"Check units throughly and answered questions regarding mold"
"Arrived on time.
Diagnosed and fixed issue quickly."
"There is no doubt that Jeff Beaver is one of the most competent, reliable and courteous technicians I have ever had the pleasure of knowing. You can put that in print if ..."
"I have always used your services and never had a reason to complain.
the technicians are always within their time limit and are friendly and polite. They discuss thei..."
"ON TIME , PROFESSIONAL,QUALITY WORK ."
"Service man was very nice and did good job"
"Courteous, knowledgeable, kept informed "
"Prompt and very friendly. Remembered issues and recommendations from earlier visits."
"Your tech are always neat, considerate, timely, and helpful."
"Our unit is getting pretty old, but we can't afford a new one right now. the tech checked it out and gave us some well need tips on how to keep it running fora while."
"Knew what he was doing. "
"Technician was kind, answered all my questions, and determined to find the solution to my unit's problem. He ordered a couple of parts and came back to install them. So..."
"Still waiting on filter that I already pd for"
"Professional, courteous, and knowledgeable
You should consider him an asset to your company
"Prompt service. Technician didn't take long to determine the problem."
"Robert was very courteous and friendly. He completed the work very efficiently. My husband and I were well pleased with his attention to detail and answered any concern..."
"PROBLEM WAS FIXED QUICKLY AT NO COST"
"Your associate was very professional and polite. He also explained details Concerning the furnace. Very impressed. "
"Professional and courteous "
"Where's 11 ??? Jeff Beaver is THE MAN as far as I'm concerned when it comes to maintaining our two residential heating & cooling systems. Cab I recommend him for a pay ra..."
"Technician took time to explain all workings of our system and where problems may occur in the future. Nothing needs to be done at this time."
"Very fast and accurate service. Problem solved first trip. "
"he knew his job, but the skuttle humidifier isn't working when the heat is on.
they normally check this in the fall. It was working all last season.
"He fixed the unit and told us how we could pay 15 a month for 2 service calls per year. which is less than having 2 calls per year. "
"ThEye did good work, wereally polite and respectful."
"Jeff was very prompt, and efficient as well as informative."
"Technician was there when scheduled. Checked what was needed, offered to be accompanied and made a recommendation for improvements."
"very pleasant, professional rep"
"my wife said the tech was very nice and professional"
"The workers have been very friendly and helpful to me in explaining what they were doing and what needed to be done"
"The technician was knowledgable, answered all my questions, was polite and did a professional job serviceing my system. However he forgot to turn on the system before he..."