Teays Valley Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 2,958 Reviews
joshua G.
winfield , west virginia
larry W.
hurricane, west virginia
summer R.
st albans, west virginia
"Never had any issues with Jeff"
mr. estep E.
charleston, west virginia
"On time and polite"
diane E.
huntington, west virginia
"Stephanie was fantastic in getting me scheduled. She worked very hard in getting a technician that could work within my schedule. Adam was an excellent technician. He took time to explain what he was doing and why."
joyce A.
cross lanes, west virginia
"Professional and polite."
harold F.
charleston, west virginia
"They did a very great job installing the system."
steve R.
south charleston, west virginia
"Adam is very knowledgeable and answered all my questions. He is very efficient and polite."
gary L.
huntington, west virginia
jean C.
nitro, west virginia
"everyone has been helpful and patient as we get used to our new unit and extremely prompt in responding to us"
tracy S.
west hamlin, west virginia
"Adam was very good. Hey very professional and gets to the bottom of the trouble and fixes it"
jerry W.
hurricane, west virginia
"He knew his job did it well and made sure that he answered any questions which we asked him."
james C.
nitro, west virginia
"HE HAD MY SYSTEM WORKING IN ABOUT 10 MINS"
dana S.
hurricane, west virginia
"Adam was courteous and very professional and explained what he was doing"
darlene S.
scott depot, west virginia
"seemed efficient; definitely polite & courteous"
angela L.
hurricane, west virginia
"Repair did not work and I am out over $450.00?? I was out of town and my daughter dealt with technician. She said he was very nice and courteous. As a retired person in a fixed income, wasting this much money and still not having AC is discouraging. I have been a client of this company for over 30 years. I will definitely be finding an another company. Very upset!"
william B.
hurricane, west virginia
"Did what was needed"
paul S.
scott depot, west virginia
shirley L.
huntington, west virginia
"On time, very careful to sanitize, excellent cleaning of ac, unobtrusive, efficient, very knowledgeable about eequipment and contract."
pat B.
charleston, west virginia
"Eddie was very professional and seemed to know what he was doing. Wore a mask and covers for his shoes. Worked even in the rain outside."
chris K.
st albans, west virginia
jo B.
so charleston, west virginia
"The service man showed up a day early and didnt give up until he found the problem even though it was pouring down the rain."
glen H.
st albans, west virginia
chuck S.
st. albans, west virginia
"considerate, on time, knowledgeable"
maureen D.
so charleston, west virginia
"One area was not cleaned up"
jane G.
cross lanes, west virginia
carolyn G.
dunbar, west virginia
"Kept me informed and explained what he did and what he found"
bradley B.
huntington, west virginia
lynn G.
nitro, west virginia
"Robert was very knowledgeable and friendly"
mrs hughes H.
charleston, west virginia
david W.
ona, west virginia
shirley R.
eleanor, west virginia
"The technician, Chuck, is always on time well prepared, courteous, helpful. He has been coming for sometime and is familiar with our set up."
john D.
south charleston, west virginia
"Very professional, courteous. Obviously knowledgeable."
joni W.
hurricane, west virginia
"Very informative and took care of our concern"
mr whitmore W.
ona, west virginia
"Took care of repairs that were needed"
janet S.
charleston, west virginia
"Friendly and efficient service technician."
jean C.
scott depot, west virginia
jane P.
huntington, west virginia
"Rick is always on time and takes care of business"
kathryn D.
st albans, west virginia
"I was asked if I wanted the filter replaced. My understanding was that I would cover the cost of the filter NOT have to pay a travel fee when I had already paid for the service call."
william L.
south charleston, west virginia
john C.
dunbar, west virginia
"Prompt efficient and professional service."
mary mozingo M.
charleston, west virginia
carol M.
st albans, west virginia
"He was willing to answer any of my questions, He also checked out everything. He was very friendly."
eric H.
charleston, west virginia
"On time, considerate, explained what was done, professional."
marsha M.
hurricane, west virginia
tom S.
nitro, west virginia
"Good"
larry M.
scott depot, west virginia
"Service was quick, Technician was efficient and friendly. Explained what he did. Put on booties when entering house"
william H.
hurricane, west virginia
"The technician was friendly and easy to work with ."
harold V.
charleston, west virginia
"Concerned with the AC unit not secured to platform enough and possibility could topple over and pipes going outside house not caulked around holes"
dr plumley P.
huntington, west virginia
"Friendly and knowledgeable."
justin B.
scott depot, west virginia
"All went great. Technician very good."
greg B.
scott depot, west virginia
tara M.
charleston, west virginia
larry Y.
south charleston, west virginia
tom C.
hurricane, west virginia
"Technician was courteous, knowledgeable and professional. He arrived on time and performed task in a timely manner."
valerie W.
hurricane, west virginia
"Technician was thorough and helpful."
jim L.
huntington, west virginia
"Polite and courteous technician"
tom/mara E.
charleston, west virginia
"He was prompt and polite. Did the job and left"
sherman W.
red house, west virginia
dawn G.
winfield, west virginia
"The problem was fixed very quickly. I appreciate how he explained what was wrong. He was great!"
james K.
nitro, west virginia
"Technician was polite, efficient, and practiced safety rules."
sean P.
evans, west virginia
"Alex has worked on our system in the past. He is very profession, friendly and informative."
anne W.
huntington, west virginia
"Christian was very friendly and aware of the safe distancing that s now the "new norm" in our world. He had to work in rainy weather, but did it with a smile."
dwight F.
charleston, west virginia
"I can always depend on Brett and Alex to come when they say they will and to keep me posted on any changes in the schedule."
hervie B.
so charleston, west virginia
"Technician knew what he was doing. He was friendly. I requested his service because he had been here before and I was comfortable with him and how he handled himself."
jay E.
hurricane, west virginia
jeff T.
sissonville, west virginia
"Chuck just really explains everything to you about your unit"
william B.
hurricane, west virginia
"He worked for three hours check all reason that could problem to keep happening only reason found was bad replacement part"
frank E.
hurricane, west virginia
"Adam was very professional and punctual in notifying me of his arrival"
roxann T.
culloden, west virginia
"Service call was answered in a timely manner. He took time to make sure the heat pump was working properly and answer questions I had."
robert W.
elkview, west virginia
"Did what he had to do"
mr deal D.
st albans, west virginia
"Was professional"
marshall M.
charleston, west virginia
"on time. explained what he was doing. was respectful"
connie W.
st albans, west virginia
"We were having trouble connecting a Nest thermostat to our heat pump unit. A team came Thursday, it seemed to work for a while, but when they left it quit working. A single tech came on Friday and so far it is still working."
cynthia B.
belle, west virginia
mr palumbo P.
charleston, west virginia
"the technician was very nice and professional but said the day was too cold to completely check my AC unit - which was the sole reason for the visit. You should have rescheduled the visit for a day that it could be completely checked."
sandra F.
elkview, west virginia
norman M.
hurricane, west virginia
"Always very professional, friendly, and caring!"
april B.
buffalo, west virginia
"They were very polite and knowledgeable about the information they were talking with me about."
danny H.
hurricane, west virginia
"Your service people are always the best! Knowledgeable and friendly."
mr johnson J.
charleston, west virginia
david M.
st albans, west virginia
david C.
milton, west virginia
"He did a great job"
thomas M.
charleston, west virginia
j.w. S.
charleston, west virginia
garth T.
south charleston, west virginia
"The service technician was very thorough in his inspection and testing. It wasn't an in-and-out job. I appreciation the attention that he gave to his work."
jack M.
eleanor, west virginia
"You did a great job of servicing my string trimmer. It runs like a new one."
jacob D.
hurricane, west virginia
bill L.
charleston, west virginia
"Very thorough & pleasant"
matthew M.
charleston, west virginia
jay R.
nitro, west virginia
edward B.
elkview, west virginia
"done what a technician should do"
bonnie T.
ona, west virginia
"Jeff was professional, knowledgeable and courteous"
james H.
cross lanes, west virginia
"I thought Adam did an excellent job...I was well pleased with the service he provided and how he took time to explain what problem I had with the dehumidifier and what I would need to do to correct the problem....I informed him to just unplug the system."
john B.
charleston, west virginia
"Alex seemed to knowledgeable on the Lennox systems and was able to answer all my questions."
fay J.
dunbar, west virginia
"VERY FRIENDLY-EXPLAINED WHAT HE DID. HE FIXED MY THERMOSTAT ON AUTO FOR ME`"
lana K.
scott depot, west virginia
paul P.
winfield, west virginia
paul O.
charleston, west virginia
"courteous, competent"
doylene M.
st albans, west virginia
"I trust that everything outside was done as we chose at this time not to complete inside check. Service provider was very respectful and maintained social distancing"
leonard C.
charleston, west virginia
"Well I talk with Jeff and he answer all my questions and was a pleasant to talk with."
jeff P.
charleston, west virginia
"Job well done"
william S.
barboursville, west virginia
carla C.
charleston, west virginia
greg A.
charleston, west virginia
"ADAM PERFORMED EXEMPLARY AND THOROUGH SERVICE IN A SAFE AND CLEAN CAPACITY."
greg A.
charleston, west virginia
"ADAM PERFORMED EXEMPLARY AND THOROUGH SERVICE IN A SAFE AND CLEAN CAPACITY."
kenneth O.
hurricane, west virginia
sam W.
elkview, west virginia
ruby K.
st albans, west virginia
beth C.
winfield, west virginia
"Personable, showed yup on time and did his job"
otto D.
st. albans, west virginia
robert H.
hurricane, west virginia
charles B.
charleston, west virginia
"my tech did a good job because I watched to see what and how he did he work."
patricia F.
clendenin, west virginia
"Mason did got right to work, after asking me to turn on AC. He followed social distancing rules. Very pleasant! (He also noticed the dryer vent was clogged and emptied it for me.)"
avas H.
st albans, west virginia
"He was on time, and knew his job."
darian E.
charleston, west virginia
"very professional and knowledgeable about hvac. went above and beyond with assistance."
brooks C.
charleston, west virginia
jessica O.
so. charleston, west virginia
"He was very knowledgeable"
tracy S.
charleston, west virginia
"Adam was courteous and helpful."
william L.
south charleston, west virginia
"water filter was not put on Bubbling sound is heard thru out house when humidifying job is still incomplete"
kenneth L.
scott depot, west virginia
"Timely and job well done."
dave B.
hurricane, west virginia
"ON TIME AND VERY PROFESSIAL"
arnold H.
scott depot, west virginia
betty M.
st albans, west virginia
"Tech had to return the following day because the furnace went off again, and he said that he was at fault because of his error in reconnecting something. I had the furnace checked in Oct, and I don't think I should have needed a service call so soon if it had been serviced properly not quite six months prior."
dolores gucken G.
nitro, west virginia
"Very friendly and professional"
jefferson M.
hurricane, west virginia
karl P.
poca, west virginia
"The technician, Rick, is the main reason I rate Teays Valley Service Experts with the highest score. He has maintained our HVAC for a couple of years. This year, David, in the office did an excellent job."
mr legg L.
winfield, west virginia
"Very fast appointment schedule; technician was courteous and knowledgable; time on site was quick, yet thorough; technician answered all questions I had regarding my system."
james J.
charleston, west virginia
sherman W.
hurricane, west virginia
frank S.
scott depot, west virginia
betty W.
nitro, west virginia
"He was very thorough and very nice."
debbie L.
south charleston, west virginia
mike M.
south charleston, west virginia
everett T.
st albans, west virginia
"consistent service from all of your technicians"
david N.
charleston, west virginia
"He knew what he was doing"
lisa B.
nitro, west virginia
"Thoroughness honesty skill"
paul B.
hamlin, west virginia
"VERY NEET"
terry E.
scott depot, west virginia
"The technician was obviously knowegable. He quickly found the problem and repaired it. Also detected a loose connection on the defrost thermostat and took care of that also."
darlene B.
eskdale, west virginia
"He seems real knowledgeable about his job and gets right to answers as to the problem"
vaughn W.
cross lanes, west virginia
charles S.
cross lanes, west virginia
"Informative review of areas checked for performance levels"
larry B.
huntington, west virginia
"Christian is an excellent technician to work with being both friendly and professional. He does his job and most importantly to me, he leaves things as he found them. When he accesses my back yard, he made sure the gates were closed and locked behind him."
pam G.
so. charleston, west virginia
sherman W.
hurricane, west virginia
jim B.
charleston, west virginia
"Adam G is professional, knowledgeable and proficient. I was very impressed withhis skill and knowledge and skill. And quite pleased that he explained what he was doing andthe reassurance a he gave about my system..."
cindy C.
dunbar, west virginia
"very friendly, explained things he was doing and answered any questions I had about my AC"
glada S.
charleston, west virginia
richard H.
charleston, west virginia
"Teays Valley Service Experts exceeded my expectations in every way."
vickie W.
nitro, west virginia
"Alex was here quickly. Very knowledgeable. Had it fixed and working quickly - all on a Sunday! Thank you so much. Alex is truly an asset to your company! Definitely will recommend"
summer R.
st albans, west virginia
"Explained to me what was wrong and what it needed to fix it"
lee R.
saint albans, west virginia
mike U.
charleston, west virginia
"Technician diagnosed th eproblem quickly and had cold air flowing in no time."
mr whitmore W.
ona, west virginia
"He was very professional and helpful"
danny P.
hamlin, west virginia
ralph S.
charleston, west virginia
"effecient"
john G.
hurricane, west virginia
"Reliable and courteous technicians. I have never had a bad one come to our house."
david P.
hurricane, west virginia
"Great dude and very informative"
charles B.
scott depot, west virginia
emma T.
s charleston, west virginia
"efficient good manners went over and above service"
william D.
nitro, west virginia
"starter to work as soon as they showed up"
robert C.
hurricane, west virginia
"We have remained a loyal customer for many years. We have always had great service, and your technicians have always been well trained and friendly and respectful. Thanks for your good customer service."
roger H.
scott depot, west virginia
"Very courteous"
bill C.
scott depot, west virginia
"Prompt, courteous and professional service provided in a clean environment on a cloudy day"
cheryl S.
charleston, west virginia
"It's hard to rate this. Tech was here for maintenance check only. Nothing wrong with units. He was courteous, professional and did what he needed to do."
patricia O.
huntington, west virginia
helen witzberger W.
saint albans, west virginia
"Robert kept me up to date at every money"
corba D.
winfield, west virginia
quentin B.
hurricane, west virginia
mike&page S.
pritchard, west virginia
frances B.
scott depot, west virginia
"Tech seemed to ID the problem with efficienty. Respected my request to keep distance re CONVID19 concerns, was careful about touching things in my home even though I didn't request this caution. Much appreciated."
glada S.
charleston, west virginia
rob L.
pliny, west virginia
mr tomblin T.
apple grove, west virginia
"very professional"
coleman H.
red house, west virginia
shiela L.
scott depot, west virginia
"Quick call back and response Only issue was with the answering service. Extremely poor connection. Static. Very frustrating."
fred D.
charleston, west virginia
larry W.
hurricane, west virginia
"professional"
nancy O.
charleston, west virginia
"Technician was very helpful and courteous."
robert T.
charleston, west virginia
"Because I know that he did a great job."
joseph S.
charleston, west virginia
"Did good work. Fast and experienced. In and out and left no sign of being here ."
gary S.
huntington, west virginia
linda S.
barboursville, west virginia
"We were very satisfied over all"
debbie H.
nitro, west virginia
"Eddie is awesome. He knows his job!!! I feel very pleased when he does my service on my furnace. I would like to have him on all my calls."
charles M.
charleston, west virginia
"Eddie was on time and really knew HVAC. He explained a lot."
ken T.
cross lanes, west virginia
"Mason very knowledgable."
brent R.
hurricane, west virginia
"Very informative and very respectful"
john N.
charleston, west virginia
"Teays Valley Service Experts and the servicing technician (Eddie) were very sensitive and proactive in protecting themselves and us as customers related to the current situation with the Corona virus out break. This was much appreciated and sets your service apart from others (as we have come to expect)."
joy M.
hurricane, west virginia
"Eddie was very informative about plans available and showed me the filters that needed changed"
stephen W.
hurricane, west virginia
"The technician had been here before so was familiar with the system and asked about a previous problem. Also informed us that a UV system is available if interested."
jody B.
elkview, west virginia
barbara S.
hurricane, west virginia
"Adam was efficient, friendly, polite and seemed to know what he was doing."
carl H.
scott depot, west virginia
"Ive used you folks for 12 years and the technicians have ALWAYS been great"
marie A.
huntington, west virginia
"Rick was very professional and personable; has known my Mother since the early '90's."
guy S.
hurricane, west virginia
jean V.
hurricane, west virginia
jeanine C.
sod, west virginia
"Polite and considerate of my home and very efficient"
john O.
st albans, west virginia
"technician called ahead to let me know he was on the way. He was efficient and explained all he was doing."
sharon B.
st albans, west virginia
laura Y.
scott depot, west virginia
"Timely, efficient, polite."
dick S.
hurricane, west virginia
"Technician was on time, knew what he was doing and was very thorough."
virginia P.
huntington, west virginia
"Having a walking problem it is difficult for me to go up and down stairs. When I get someone who has never been here before, it is difficult to explain how to get to the basement air/heat unit and then navigate to the second unit on the third floor requiring removing part of a wall. Since I have difficulty walking up and down stairs, I must give instructions from the first floor to get to the two units. This is very frustrating for me. Please send Eric or someone who has been here. Thanks. What kind of plumbing service do you provide?"
roger V.
ona, west virginia
saundra H.
dunbar, west virginia
"Mr. Hayes explained everything to me I would ask for him Everytime"
robert H.
charleston, west virginia
"Service was timely and appeared to be thorough."
linda D.
charleston, west virginia
"Techs were on time and worked very efficiently. They were friendly and informative."
steve H.
hurricane, west virginia
"Job was done in a very timely and efficient manner."
scott H.
julian, west virginia
"Fast friendly and arrived earlier than expected. Adam and Jeff both did a great job and helped me with my units problem and fixed it quickly."
glenn R.
so. charleston, west virginia
"Very professional and made sure they checked out everything"
debbie S.
hurricane, west virginia
"Very thorough & professional"
tom M.
sissonville, west virginia
"Complete system maintenance"
lucretia N.
st albans, west virginia
larry D.
charleston, west virginia
"Professional, courteous, thoughtful"
jeanie F.
nitro, west virginia
"Nothing to complain about"
jason O.
pratt, west virginia
"Eddie goes Above and beyond our Expectations & Always Delivers"
ronnie T.
charleston, west virginia
"Because Eddie is just the best there is."
gary mcclung M.
charleston, west virginia
"Efficient service, comprehensive report, on time."
jan P.
hurricane, west virginia
"Very mannerly and thoughtful."
ken D.
charleston, west virginia
"Everything went well, as always and I was very satisfied"
david K.
barboursville, west virginia
"He was nice and answered all questions that I asked him."
carlos R.
huntington, west virginia
"The technician explained us the steps to improve the system"
joyce A.
nitro, west virginia
"The technician handled the problem with our furnace professionally. We were very satisfied."
glada S.
charleston , west virginia
tim N.
charleston, west virginia
"Had to ask tech. to cleanup rust residue on the flu."
paul T.
charleston, west virginia
"Mason's activity was very smooth and efficient."
jeremy D.
cross lanes, west virginia
jean C.
scott depot, west virginia
"Service rep actally answered the phone, was able to conduct business effectively and efficiently."
lannie R.
hurricane, west virginia
wendy W.
south side west, west virginia
"Eddie always goes above and beyond in his service. Glad to have him as my technician."
gary A.
hurricane, west virginia
mike H.
st albans, west virginia
tom/mara E.
charleston, west virginia
"Knowledgeable, courteous and prompt."
mark M.
scott depot, west virginia
tom H.
charleston, west virginia
"Knowledgeable staff."
larry T.
hurricane, west virginia
"The technician was polite and professional, arrived on time and did exactly what he said that he was going to do."
mark E.
huntington, west virginia
mike M.
cross lanes, west virginia
marsha M.
hurricane, west virginia
charles K.
lesage, west virginia
sylvia H.
charleston, west virginia
"he was thorough"
carey S.
hurricane, west virginia
"Adam was great! Very professional and kept me in the loop with our heating issue. I greatly appreciated his efforts and knowledge."
sharon B.
st albans, west virginia
james R.
sissonville, west virginia
"Alex has been caring for my older unit for years. He is very professional and keeps me advised."
robbin K.
st albans, west virginia
"Courteous"
robert L.
sissonville, west virginia
"The two individuals were polite and respectful and went about their work in a professional manner. The technician completed his tasks."
carolyn K.
hurricane, west virginia
"Overall I am happy with the service. Just wish it was less expensive."
mr boley B.
culloden, west virginia
ira G.
st.albans, west virginia
david R.
crosslanes, west virginia
"The technician was very thorough exposing what he had done"
scott T.
charleston, west virginia
larry S.
cross lanes, west virginia
"Excellent response and friendly service tech who took the time to service the situation"
dr kobbah K.
charleston, west virginia
helen S.
charleston, west virginia
"he seemed very thorough"
cecil M.
hurricane, west virginia
james C.
sissonville, west virginia
"very pro.........."
john C.
scott depot, west virginia
john S.
charleston, west virginia
"He was on time, polite, and knowledgeable"
robert A.
huntington, west virginia
ms k johnson J.
barboursville, west virginia
mr. pahl P.
scott depot, west virginia
"well informed....helped with cleaning inside unit and was very helpful"
deborah B.
hurricane, west virginia
"I have been a customer for 20 years and am very pleased with their service."
barbara S.
hurricane, west virginia
greg F.
barboursville, west virginia
"Timely Service"
robert W.
so. charleston, west virginia
"Because we were very satisfied ??"
dorothy G.
charleston, west virginia
"Because they were really responsive and respectful and got the job done"
scott H.
hurricane, west virginia
"Courteous and professional technician"
diana H.
charleston, west virginia
"Guys were nice and installed my furnance and ac in one day,."
mark B.
st albans, west virginia
"Excellent customer service I can always count on teays valley heating and cooling to get us up and running."
barry H.
foster, west virginia
"Very curious, knowledge"
rebecca M.
so charleston, west virginia
"Technician was on-time friendly knowledgeable and efficient"
susan W.
charleston, west virginia
"Friendly, professional, knowledgeable!"
claudette H.
charleston, west virginia
"Ed communicated very well before and during the appointment"
william B.
hurricane, west virginia
"he chgecked every thing"
richard G.
hurricane, west virginia
deborah H.
south charleston, west virginia
"Jeff is competent and friendly. He fixed the problem without fuss."
david M.
st albans, west virginia
martha M.
winfield, west virginia
"I know when Teays Valley Heating and Air Conditioning is inspecting my unit, it is being done by a professional and I have nothing to fear for I also know if I have a problem between my spring and winter check-up, they will take care of it. Considering I have been with you for so many years (30+) it is easy to be confident of the service."
beverly P.
elkview, west virginia
roberta B.
charleston, west virginia
"Efficiency, friendly, knowledgeable"
shiela L.
scott depot, west virginia
"Both did an exceptional job. Adam was here for a service call and Mark gave me a estimate for new hvac to be installed next week."
carmen P.
st albans, west virginia
"Tech was very good, but 9 gives room for improvement."
joseph H.
hurricane, west virginia
"On time. Efficient service. Very professional."
danny F.
st albans, west virginia
"Great service"
charlie A.
huntington, west virginia
dawn G.
winfield, west virginia
"The technician was very informative and thorough in his inspection of the units. He was very polite and mannerly also."
greg H.
huntington, west virginia
"Punctual. Respectful. Easily identified and introduced self. WORE SHOE COVERS."
donna H.
charleston, west virginia
"Technician was knowledgeable, professional, considerate of my property and time, and personable."
patrica P.
st. albans, west virginia
"The technician is very personable and knowledgeable about the situation. He also followed up with me to make sure everything was working properly."
jerry C.
london, west virginia
"Very polite young man but he was unable to tell me exactly what was wrong. I didnt feel he had the knowledge to tell me what was wrong and it still doesnt work"
al D.
huntington, west virginia
"Adam sounds like he is very knowledgeable about his work and that exudes confidence, and that makes me comfortable with him working in my house."
rekko P.
dunbar, west virginia
"He called and was very kind and honest."
al D.
huntington, west virginia
"Adam explained what he was doing and now I could better appreciate why I have maintenance coverage."
sarah M.
east bank, west virginia
ms. cremeans C.
ona, west virginia
"On time friendly professional"
janet S.
charleston, west virginia
"Robert was friendly and knowledgeable about the products being offered."
judy B.
charleston, west virginia
"Friendly knowledgeable and thorough"
donna J.
danville, west virginia
jeff P.
milton, west virginia
"great"
rick C.
charleston, west virginia
"On time. Knowledgeable."
robert H.
hurricane, west virginia
"Always quick to respond when I have a problem with my Lennox Heat Pump."
marsha M.
hurricane, west virginia
"We have purchased two systems from Teays Valley Heating and Cooling in the past two years. The first system we purchased had the A-Coil replaced because of the horrific smell and health issues that resulted when we started using the cooling system in the spring. With the 79 degree weather we had several Saturdays ago, we turned on the air conditioning in our upstairs unit. The same horrific smell and health issues started. Eddie was quick to understand the problem we are having and immediately ordered a new A-Coil for the upstairs unit."
eric M.
charleston, west virginia
jim C.
hurricane, virginia
"We were very satisfied with the installation and the time both took with explaining how to set the alarm system. They were very personable. Great job. I don't have their names."
donna G.
belle, west virginia
"Mason was very helpful and courteous. He did an excellent job."
jean S.
eleanor, west virginia
"A part on my furnace is going to be replaced on the 22nd of this month , which will hopefully take care of the problem -- pilot light going out."
rose K.
winfield, west virginia
diana H.
charleston, west virginia
william H.
hurricane, west virginia
tushar S.
hurricane, west virginia
"Wasn't told about the $50 charge Which I felt was un called for since nothing was done Jeff was Pleasant and nice Your office personnel was not upfront about charges I was told $99 only and then charged $150 I have many friends and they asked me for advice all the time I am asking for the $50 back and have no issue with a trip charge of the $99"
gladys S.
huntington, west virginia
"The young man was very nice. He made us aware of the situation and offered solution."
dianna P.
cross lanes, west virginia
"Excellent service"
linda L.
charleston, west virginia
"Good job"
diane M.
charleston, west virginia
"Professional and courteous"
mr harris H.
st albans, west virginia
"Good Service"
ms k johnson J.
barboursville, west virginia
"knows what hes doing only one I want to work on furnace"
john H.
charleston, west virginia
sam W.
elkview, west virginia
raymond F.
ripley, west virginia
"They always check out everything and are very professional and tell you if you have any problems. They are very courteous and let you know what time they will be arriving."
roger H.
scott depot, west virginia
"Technician arrived when expected, was polite and friendly, and did our checkup quietly and efficiently."
mr caldwell C.
huntington, west virginia
james K.
nitro, west virginia
"Technician was polite, friendly, and competent."
larry B.
huntington, west virginia
michael G.
huntington, west virginia
"Called before arrival, prompt and courteous. Efficient and informative. Excellent representative of your company."
tom M.
hurricane, west virginia
sarah W.
scott depot, west virginia
"Great proactive scheduling for pre-paid maintenance + a nice reminder notice. Mason did well on the timing on pre-arrival call and was on time. Mason did a great job of explaining the process for maintenance, showing me the filter that needed to be replaced and confirming that I have a few more pre-paid maintenance visits available. Great all around!"
james C.
nitro, west virginia
"HE WAS ON TIME AND WENT RIGHT TO WORK ON CHECKING THE SYSTEM"
james J.
charleston, west virginia
"Timely, polite. all biz."
chris C.
s charleston, west virginia
diana H.
charleston, west virginia
jarrell M.
hurricane, west virginia
"I am not going to set here type all of this out again. If you did not accept the first write up I will not do it again. if you do not like a bad write up do not send any more reference of your business again. will get one of tour competitors to find problem."
jason T.
scott depot, west virginia
"It seemed odd to have a Sales Consultant come to a service appointment at first but i brushed it off. Then the lies started, first with saying the unit is broken and needed replaced and they knew it was broken because there's only 4 wires going to the thermostat and it would cost thousands to wire it to find out. Rheem only uses 4 wires and if your technician and salesman doesn't know this then they need additional training but i need a refund. The technician tracked mud onto my new white carpet upstairs, they both lied about the age of the unit, they both lied about at least 6 different things and i have the lies in writing on your forms. Then the salesman gives me three options to replace one unit, doesn't do a Manual J calculation, doesnt tell me what size any of the options are and provides only vague information and says your options are good, better, best without model numbers, without any technical specifications. I work in the mortgage industry as a Sales Manager for the State of WV where we close over 500 mortgage transactions a year, we need a full refund, and my carpets cleaned. Please make this right or I will be forced to post my experience in every real estate agency within 3 counties of Putnam"
shannon B.
charleston, west virginia
"Jeff was very professional, informative. We have notation on our account requesting Chuck as our only tech, but if Chuck is not available for any reason, you can send Jeff. Thank you"
kelly M.
hurricane, west virginia
"Very polite and did a very good job on the maintenance"
john C.
dunbar, west virginia
james K.
nitro, west virginia
"An average service call."
teresa T.
poca, west virginia
"Our tech was very professional and knowledgeable about our problem."
brian B.
st albans, west virginia
"Great person did service"
kenneth L.
scott depot, west virginia
"On time and thorough!"
molly W.
south charleston, west virginia
josielea C.
culloden, west virginia
"explained every thing well, mannerly"
romona T.
hurricane, west virginia
jim L.
huntington, west virginia
"Courtesy and quality of service"
mr mcclain M.
huntington, west virginia
"Ive been with you for years, so I think that speaks for itself."
lee R.
saint albans, west virginia
"Normally things go quite well. The service men were very nice and helpful, but I still can't get my new Nest to pair with my phone."
aley E.
huntington, west virginia
sarah L.
nitro, west virginia
"Prompt efficient service"
john M.
scott depot, west virginia
"Service person was very efficient and knowledgeable, and on time"
jean C.
scott depot, west virginia
"During his service call on !2/20/19, Adam reported that the downstairs heat pump's humidifier water valve was inoperative and recommended replacement of the humidifier with an Aprilaire 400 unit at a cost of $700. (The Aprilaire 400 is available elsewhere at $239.50 retail, but w/o installation. ) I tentatively agreed to the replacement. Adam suggested immediate payment, but I declined. ( The entire system was installed in 2013 and is under warranty until 2023.) On Monday, 12/23, I inspected the unit, and found the humidifier was simply unplugged. I plugged it back in and it began operating normally. Enough said."
virginia P.
huntington, west virginia
"I had to provide clarification for moving equipment into basement when the salesman told me he would provide that. I have not heard from the promise to give me $1,100. gift card."
cassandra J.
charleston, west virginia
larry C.
charleston, west virginia
"Christian ran into problem and thoughtfully responded and realized that he needed help which he quickly did."
barry J.
charleston, west virginia
"PROFESSIONAL AND PLEASANT."
frank S.
scott depot, west virginia
deborajean L.
hurricane, west virginia
"He was on time and checked the unit out thoroughly."
mr carroll C.
charleston, west virginia
"Adam was prompt, friendly and knowledgeable"
sarah C.
winfield, west virginia
"The service is always great and the technician was very informative."
leona T.
st albans, west virginia
"The technicians were very informative and courteous."
gary H.
milton, west virginia
"On time, courteous, thorough, well trained tech."
connie W.
st albans, west virginia
"The tech came early. He was very professional. He provided some good tips to prolong the life of one of our units. He was very helpful."
laura Y.
scott depot, west virginia
"It was a furnace check up. Jeff arrived on time, explained what he was doing, and completed the job efficiently. He then explained what the system did, or didn't need.He was very polite."
roger A.
red house, west virginia
"Mr Miller was very good and polite"
michael V.
charleston, west virginia
"Quality service and a quality product. The work was done promptly, neatly and efficiently. It is a very nice job."
clyde C.
charleston, west virginia
"Mason was very nice and efficient."
sharon M.
winfield, west virginia
g.c. H.
scott depot, west virginia
"Excellent service!!"
jack D.
huntington, west virginia
"Rick is a very knowledgeable tech and we always request that he services our units. (both air and heat)"
james C.
barboursville, west virginia
"very knowledgeable. fast service."
larry W.
so charleston, west virginia
"Your company representatives are always professional & know what they are doing. I am not sure our tech told us his name ; if he did I dont remember but he was impressive"
gilbert O.
so. charleston, west virginia
phil F.
scott depot, west virginia
daniel T.
point pleasant, west virginia
"On time. Checked out units. Was polite. Put of footies over shoes."
eric H.
charleston, west virginia
bruce B.
winfield, west virginia
"On time, did his job, explain what he did and said no problems. Important item was being on time."
paula S.
charleston, west virginia
mr chugha C.
charleston, west virginia
patricia F.
clendenin, west virginia
"Back door left open, planned on 10-12 and once again someone had emergency so he arrived about 1:15. I understand emergencies but it seems to happen all the time."
melvin B.
tornado, west virginia
"Courteous service"
james H.
cross lanes, west virginia
"The tech was great and did a great job. But I was scheduled for 12-2, then told he would need for hours since I had 2 units. I said that is fine as long as the appointment starts at 12, noon..so thats when it was scheduled for. The tech showed up after 4pm. So someone in scheduling needs to do better."
rob L.
pliny, west virginia
william G.
huntington, west virginia
"R.obert efficient and polite."
john M.
hurricane, west virginia
lois S.
huntington, west virginia
"He appeared to be efficient and someone who could be trusted."
keith H.
so charleston, west virginia
natasha B.
charleston, west virginia
corba D.
winfield, west virginia
"I liked the fact that my technician wore shoe coverings while he was in my house. Very respectful."
pam P.
milton, west virginia
"I expect with the tune up that you all should bring a filter to change in my furnace."
ronald H.
huntington, west virginia