Teays Valley Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 5,706 Reviews
barbara K.
charleston, west virginia
david D.
scott depot, west virginia
"Friendly and efficient service."
mary L.
poca, west virginia
"Cameron was a great representative of your company. He explained what he was going to do and answered all my questions."
diana R.
milton, west virginia
"James Jackson provided professional service, was polite and respected my home."
james B.
huntington, west virginia
thomas M.
charleston, west virginia
betty M.
saint albans, west virginia
"Polite employee, very efficient."
janet H.
charleston, west virginia
"Very responsive to my request for immediate attention..Alex Shamblin is very professional and knows my new AC .. He is knowledgeable and the only one I want to work on my AC system.. I thank you for responding so quickly"
jerry T.
st. albans, west virginia
"He informed us of everything he was about to do! Very nice person to deal with"
jerry W.
hurricane, west virginia
"Tech did not show up during scheduled time. I can only assume he performed the necessary checks as he did report to me that the "contactor" would need to be replaced before long but everything else was good."
bill L.
charleston, west virginia
"Like having the same tech. (Alex Shamblin) each visit."
phyllis V.
charleston, west virginia
"Both fellows were very informative and friendly."
chris M.
charleston, west virginia
"Prompt, friendly, very efficient."
bill C.
charleston, west virginia
"Jason was very thorough and helpful."
chris L.
winfield, west virginia
"Tech was courteous, knowledgable and fast."
dallas B.
tornado, west virginia
"they were here in timeframe that was quoted. very friendly, answered all questions that was asked. have question need to ask after they left. noticed a picture of a flame after they left and has 61% above it like it isn't at full capicaty. think thermostat should have same warranty as furnace."
carey S.
hurricane, west virginia
"Great service and explanations."
nancy butcher C.
charleston, west virginia
"Your technician that did the duct cleaning but very polite, worked quickly and in a way that did not disturb the operations of our office."
pam S.
so charleston, west virginia
judy P.
dunbar, west virginia
"Very prompt and courteous"
david P.
charleston, west virginia
"I did not receive the report of the results of this furnace and air conditioner inspection by email as the technician promised. I did receive the invoice from your plumber from the appointment of the day before. Will you please send me the HVAC inspection report?"
charlotte B.
hurricane, west virginia
"Manually and professionally explained what he was doing We were pleased with his work"
david W.
hurricane, west virginia
"The technician was knowledgeable and diagnosed the problem and fixed it in a timely manner."
diana H.
charleston, west virginia
vaughn W.
charleston, west virginia
"Consistent exceptional customer service."
kenneth M.
winifrede, west virginia
doug H.
charleston, west virginia
"Luke was helpful and gave me great feedback as to what the issue was and possible remedies"
frederic W.
charleston, west virginia
"On time, very professional"
timothy K.
hurricane, west virginia
jc H.
poca, west virginia
david P.
charleston, west virginia
tom M.
sissonville, west virginia
"Jeff Beaver is a excellent service tech."
kevin M.
milton, west virginia
"Today, Jason, like all the Teays Valley service techs before, was punctual, pleasant and professional. He came to do his job and completed his tasks while sharing his findings and recommendations, which were very positive."
james C.
nitro, west virginia
"THE SERVICE WAS DON BY SOMEONE WHO KNEW WHAT HE WAS DOING'"
dan E.
hurricane, west virginia
"A very thorough check of my HVAC system."
carrie A.
hurricane, west virginia
elizabeth S.
east bank, west virginia
"Tech lost no time in discovering hidden problem with furnace and informing us what the issue was and how it could be fixed and cost involved."
oswald R.
dunbar, west virginia
"Prompt , courteous, and professional."
charlotte B.
hurricane, west virginia
"Answered all our questions and concerns."
debbie S.
charleston, west virginia
"Grant was friendly and thorough."
brian R.
barboursville, west virginia
kenneth M.
winifrede, west virginia
"job well done, nice gentleman"
james T.
hurricane, west virginia
"Technician was on time and very professional"
azita M.
charleston, west virginia
"Courteous, honest and knowledgeable"
jo B.
charleston, west virginia
cathy S.
charleston, west virginia
"10"
dianna R.
milton, west virginia
"Tim and Logan were very professional. They answered all my questions and provided info I didn't know I needed."
bonnie H.
huntington, west virginia
"Technician knowledgeable and explained everything so I understood"
pam F.
st albans, west virginia
"He arrived on time, handled the task efficiently."
stephen S.
peytona, west virginia
joe H.
elkview, west virginia
"Very nice and helpful people"
jeff P.
charleston, west virginia
"Had a repeated problem. You sent a tech out ASAP and he did everything possible to find & eliminate the intermittent communication error. Things are working so far, but Jason gave me detailed instructions to try to capture the error if it returns."
debra R.
point pleasant, west virginia
"Informative on equipment and courteous."
barbara C.
hurricane, west virginia
"Timely appt, professional service"
jill V.
elkview, west virginia
"Levi & Deandre were just perfect! They knew exactly what to do, and quickly finished their work. They were on time, polite, friendly, intelligent, respectful! They explained everything and spoke highly of the company!"
carrie A.
hurricane, west virginia
donna J.
danville, west virginia
beverly P.
elkview, west virginia
"He did a great job"
nancy f.
hurricane, west virginia
ralph H.
hurricane, west virginia
"Timely, professionally, accomodating..."
carolyn B.
hurricane, west virginia
"Your technician was very knowledgeable, efficient & pleasant."
vicky H.
cabin creek, west virginia
"Alex was just awesome and explained things to me that I as a woman understood. I had a few questions and he answered them as I said to where i understood. You know men understand these things better and me being a woman was treated with kindness and respect"
marsha S.
charleston, west virginia
"Jason was friendly, professional, and efficient."
diana R.
milton, west virginia
tom H.
hurricane, west virginia
"Cameron was very knowledgeable and professional during the service. A gentleman with a commitment to provide a thorough explanation of our system."
deborah B.
hurricane, west virginia
"My A/C was not working correctly and the office someone out to checkout the problem that afternoon."
mikkah W.
saint albans, west virginia
"From my first interaction with Ginger to our tech Alex was wonderful and professional"
troy A.
scott depot, west virginia
mary M.
saint albans, west virginia
"Very professional and was able to answer all my questions"
damon M.
huntington, west virginia
"Professional service"
billie D.
hurricane, west virginia
"Very polite and well mannered."
craig H.
point pleasant, west virginia
"Luke was very professional and very polite and knew exactly what he was doing. I was also very impressed that Luke was very respectful of our home and took care to be neat and tidy and careful with his tools so they could not damage our floors and sink, etc"
debra R.
point pleasant, west virginia
"Appointment time was easily made and service technician was on time."
al D.
huntington, west virginia
"Adam Scarbro was just at my house and did an excellent job of servicing my furnace and getting it ready for the cold weather. He explained to me all of the things he was checking and cleaning et cetera. I feel so much better that Adam was here for the annual maintenance because he has been here several times over the years and knows my system and all that has been done to it. I am always amazed at his knowledge and understanding of HVACs and I also appreciate how considerate Adam is of me and my house."
jill V.
elkview, west virginia
"All three young men were professional, polite, intelligent, and explained everything."
jerry W.
hurricane, west virginia
"I feel the part that was installed was overpriced. Found one online for 1/2 that price. On the other hand, Gary was great. Would appreciate him servicing my unit anytime."
judy G.
hurricane, west virginia
fred P.
winfield, west virginia
"He got the job done."
charlie A.
huntington, west virginia
"He was very professional"
robert H.
hurricane, west virginia
sue S.
charleston, west virginia
"Called ahead. Showed up early. Very, very polite."
paul S.
scott depot, west virginia
"Bryce was professional and know"
david M.
charleston, west virginia
"verry respectful easy to talk too"
judy G.
hurricane, west virginia
timothy F.
charleston, west virginia
gary D.
barboursville, west virginia
"Things went quickly and smoothly.."
andy R.
st albans, west virginia
diane H.
cross lanes, west virginia
"Service provided was punctual"
gavin R.
dunbar, west virginia
"Matt is a hard worker and it shows. He was very professional and skilled at his craft."
oliver A.
elkview, west virginia
"Good service and courteous"
pam P.
milton, west virginia
"Showed up on time, very professional and friendly, also very knowledgeable on new equipment installed"
sam S.
point pleasant, west virginia
"Serviceman showed up"
sarah G.
saint albans, west virginia
"He did a great job and gave us a heads up about possible future equipment needs."
hyla H.
hurricane, west virginia
"helpful representatives"
fred D.
charleston, west virginia
salma B.
charleston, west virginia
joselyn S.
charleston, west virginia
sherry S.
huntington, west virginia
"Great people that keep me informed with what they are doing while here."
peggy F.
milton, west virginia
lance W.
leon, west virginia
"Pleasant man that explained everything to me."
greg P.
saint albans, west virginia
"These guys were great. We look forward to getting back to you as soon as we can to schedule the plumbing."
lucretia N.
saint albans, west virginia
"Very friendly and professional.."
mike M.
red house, west virginia
cecil W.
scott depot, west virginia
"Grant is my favorite HVAC technician ever. He is clearly passionate about his work, does a thorough job and explains everything clearly"
sherry C.
st. albans, west virginia
"Very courteous, explained what was going on with the unit and helpful"
damon M.
huntington, west virginia
"Fast professional service"
john B.
scott depot, west virginia
"Technician was polite and professional."
bob L.
south charleston, west virginia
"He looked good and helpful. Did a good job checking."
deeann B.
st albans, west virginia
"Cameron arrived on time. He knew what he was doing and he was friendly and polite, as well as efficient."
thomas V.
charleston, west virginia
"Your technician arrived on time, did what was supposed to be done and left everything in good order."
edward B.
elkview, west virginia
"Service could have been faster"
wilma G.
charleston, west virginia
"Polite and efficient"
matthew B.
milton, west virginia
"The pricing was outrageous. Was charged almost 200$ for a 10c cap on a water line."
kathleen P.
charleston, west virginia
"Identified loose contact wire right away."
liberatore C.
barboursville, west virginia
"Effective, efficient and informative !"
mary G.
st.albans, west virginia
"Prompt service, professionalism"
joseph R.
charleston, west virginia
"Great support from Joshua."
bill E.
south charleston, west virginia
barbara K.
charleston, west virginia
"Fast service"
kim S.
charleston, west virginia
fred D.
charleston, west virginia
thomas B.
hurricane, west virginia
"Fast response and professional job"
loretta L.
hurricane, west virginia
"Tech arrived on time went right to work."
barbara K.
charleston, west virginia
"Finally fixed your it"
tina c.
charleston, west virginia
"It works after you have completed."
david W.
hurricane, west virginia
"Joshua and his partner were professional and efficient. They assessed the problem immediately and resolved the issue in a timely manner!"
don J.
hurricane, west virginia
lois S.
huntington, west virginia
cody C.
nitro, west virginia
ethan D.
culloden, west virginia
"Quick work and troubleshooting."
sharon S.
dunbar, west virginia
"Eddie Donald always did our service calls. Since he retired I have and will always request Jeff Beaver. He is thorough and explains what he is doing."
cheryl S.
charleston, west virginia
robert L.
charleston, west virginia
"They were very professional and as it appears the heat pump is working well. Without getting under my house It is difficult to rate the furnace part as it will not be used for months. I assume they removed all of the equipment and duct work from the previous furnace."
christine G.
hurricane, west virginia
"The problem was fixed quickly"
damon M.
huntington, west virginia
"Grant was very polite and knowledgeable."
louise T.
liberty, west virginia
"Always on time, courteous, answers any questi9ns I have."
barbara K.
charleston, west virginia
"Did not return today or call"
greg M.
south charleston, west virginia
"Misty was awesome and a lot of help. Would have got a perfect score if she would have went into that craw space deeper, but I understand M Looks like its the battle of heavyweights on Ohio St. Mullins or Teays Valley I know this is a little job by your standards, but reps are at stake yall and did I mention I will be paying in cash?"
gary H.
milton, west virginia
"Great service technician as usual,Adam was truly a professional"
patricia B.
saint albans, west virginia
debbie A.
saint albans, west virginia
"Very professional, knowledgeable, and courteous."
robert f.
winfield, west virginia
"Luke did a great job and kept me informed of his progress. In the end, the issue was corrected."
hyunsook P.
south charleston, west virginia
mark G.
cross lanes, west virginia
claire H.
charleston, west virginia
"The technician seemed irritated and was ultimately unhelpful."
cheryl S.
charleston, west virginia
"Service technicians are always professional, courteous, knowledgeable and explain things thoroughly."
charlotte R.
south charleston, west virginia
deeann B.
st albans, west virginia
"Adam knew what to do to fix the problem. He was polite and friendly."
joshua C.
ona, west virginia
"The date agreed upon was not the date set for service"
kimberly B.
charleston, west virginia
"Came out sane day I called very professional fixed my problem"
dustin S.
hurricane, west virginia
craig S.
ona, west virginia
"Adam explained issues and offered several solutions"
jamie H.
winfield, west virginia
"Great work"
woodrow W.
winfield, west virginia
"Great"
kim A.
barboursville, west virginia
"Chuck was very knowledgeable and helpful. He was also very kind and answered all my questions."
patricia P.
st. albans, west virginia
candace R.
hurricane, west virginia
"Excellent customer service! Logan and Randall were very efficient and informative making sure I understand what was happening. I appreciate a company who values their customers and provides quality work."
casey H.
charleston, west virginia
jason S.
saint albans, west virginia
clyde H.
charleston, west virginia
"Tech came right away and fixed the problem and was very kind"
tahanna A.
charleston, west virginia
"I have been a customer for a long time. I've gotten wonderful service."
tyler h.
red house, west virginia
"test"
vance P.
hurricane, west virginia
"testau2"
david T.
saint albans, west virginia
"He knew immediately what the issue was! He was professional and kind."
randy L.
scott depot, west virginia
"expert service timely"
greg B.
milton, west virginia
"Austin was personable and professional. He explained the situation thoroughly."
george H.
charleston, west virginia
susan L.
huntington, west virginia
"A little pricey but service was very good and professional! He showed what he was doing and discussed what caused the problems. He made sure to correct those problems. Very courteous."
wilbur H.
scott depot, west virginia
"Worker was knowledgeable and kept us informed as he went along. Completed work in a timely manner with a nicely looking finished product."
angela H.
milton, west virginia
"I needed repairs on my air conditioner at s really busy time and was able to get an appointment the next morning. Chuck arrived early diagnosed the problem quickly and tried everything to try and fix it. He worked on my compressor for about 2 hours when the heat index was around 104. He was unable to fix the problem. I needed a new unit. Chuck called Chance who arrived quickly told me some options, made a recommendation and then scheduled the install for the next day! Exceptional service from these guys. Above and beyond."
helen F.
ona, west virginia
anne W.
huntington, west virginia
"Adam is always friendly and he even tightened my leaking pool connection without being asked!"
donna D.
ona, west virginia
"I got same day service when I called about my AC unit having issues."
danny F.
st albans, west virginia
"Great service"
sara O.
charleston, west virginia
"They were so nice"
christy L.
culloden, west virginia
"Gary got here very quick. He was very nice and professional. He got my air working in about 20 minutes. The customer service woman was also very helpful."
garland J.
charleston, west virginia
eric E.
saint albans, west virginia
"Nothing was done, you declined service, stating because it was a new system and you all didn't install it that it was a liability. This doesn't make any sense at all. It was the tech didn't want to do it because it was getting late is all."
sylvia W.
hurricane, west virginia
ronnie E.
hurricane, west virginia
"Very Professional and helpful answering all of our questions."
kelly M.
hurricane, west virginia
"Always great service"
sam B.
scott depot, west virginia
"From scheduling to the technician support and sales support everything was fantastic. The technician was VERY helpful, communicative, and profressional."
ralph D.
hurricane, west virginia
"Logan and Randall were very friendly and professional. They were able to effectively reconfigure my furnace and install the new ac unit to fit the existing space - in a confined area. The new ac unit was taller than the unit that was replaced. They obviously are knowledgeable about the work they do and work to get it done in a timely manner. They work well together and they dont loaf while working. I also had a new tankless water heater installed by Luke and he was able to complete the work satisfactorily. We didnt have much interaction with him as he wasnt here as long as Logan and Randall were. Overall, we liked the technicians and the work that was done. However, before the installation of the tankless water heater, we wish we were informed of some options of treating our water before it goes through the heater, such as a scale cutter or water softener to help minimize potential problems with the tank later on. However, it was mentioned that it would require routine maintenance/flushing - cleaning annually or bi-annually."
lisa M.
charleston, west virginia
wanda H.
hamlin, west virginia
"Very professional in all he did."
wanda H.
hamlin, west virginia
"Very professional in all he did."
ernest G.
milton, west virginia
"Luke was there in a timely manner after calling first. He assessed what I would need and gave me a price."
lex C.
hurricane, west virginia
giorgio S.
so. charleston, west virginia
"Very. Cameron was very polite and professional (and he loves Tesla)"
darlene L.
huntington, west virginia
ed&kathy P.
cross lanes, west virginia
joachim D.
cross lanes , west virginia
"I thought that $465 for a 1.5 hr job and $30 worth of materials was rather high. And I didn't get a military discount that I was told was going to get. Nathan was awesome."
james W.
saint albans, west virginia
roseann B.
scott depot, west virginia
glenna T.
charleston, west virginia
"Very friendly, very patient while I watch & try to learn a thing or two and answered my questions"
christophe R.
charleston, west virginia
"Mr Boggs was very courteous and competent. I just had to wait longer than I had planned. I dont think it was Mr. Boggs fault."
clinton M.
winfield, west virginia
"They are always honest and transparent."
paul O.
charleston, west virginia
"He was on time, courteous and seemed to be thorough"
randy W.
hurricane, west virginia
"Quick response"
christopher R.
charleston, west virginia
"The dispatcher didnt seem to understand my problem (a leaky filter that had broken) and first tried to convince me I didnt need service and then sent a service rep who didnt have the part needed to fix it."
harvey W.
nitro, west virginia
lannie R.
hurricane, west virginia
"Very knowledgeable, courteous and efficient"
james C.
charleston, west virginia
"Technician was friendly and efficient. He checked the system inside and out and indicated everything was working properly."
jacob G.
saint albans, west virginia
nancy O.
charleston, west virginia
"Very courteous and helpful technician."
eric C.
huntington, west virginia
"Very fast to schedule, efficient and kind service."
kelli A.
so charleston, west virginia
"He immediately arrived and got the job done!!"
cathy H.
st. albans, west virginia
"Made an appointment and nobody ever showed up!!"
james B.
huntington, west virginia
"I wanted quotes and my technician did an excellent job answering my questions."
marsha M.
hurricane, west virginia
"Our tech, Alex, was wonderful. There were a few cliches with scheduling. I asked if an appointment would be scheduled as soon as the ordered part was received and was told that would happen. Unfortunately, it did not. I called to see if the part was in, and then asked for an appointment on the same day as the arrival of the part. Fortunately, an appointment was available and we didn't have to spend an additional night in the heat without air conditioning. I learned that I must always check on ordered parts."
william C.
charleston, west virginia
"Weve had Teays Valley as our heating and cooling for 24 years and have never been disappointed! So glad you brought your calls back in-house!!! When you have great service, no need to shop around! Every technician here for install were so professional and extremely respectful of our home!!!!"
perry A.
charleston, west virginia
mary T.
hurricane, west virginia
"The technician was very pleasant and spent time inspecting our systems and changing filters. He was knowledgable and answered my questions competently."
helen F.
ona, west virginia
"Adam is amazing, knowledgeable and kind."
edward N.
hurricane, west virginia
"Technicians were very professional and explained what they did when finished"
teddi S.
charleston, west virginia
"Adam is a remarkable young man. He truly knows his job!"
edward B.
elkview, west virginia
"We decided to go with new unit after repair s were made. Could have saved repair money."
romona T.
hurricane, west virginia
"Very thorough and informative."
steve C.
kenna, west virginia
anne S.
charleston, west virginia
"I have had a noise coming from the unit when it comes on since the installation. Your tech fixed the problem and now it's so much better. I give your tech a 10 because the noise is gone."
timothy C.
huntington, west virginia
dreama W.
charleston, west virginia
"Adam was very diligent in trying to solve new Lennox AC unit not cooling."
amanda P.
dunbar, west virginia
"Did a good and sufficient job. Will know more in a few days."
john L.
hurricane, west virginia
"The service was quick and problem fixed"
jessica W.
eleanor, west virginia
"Chuck was very professional and spent time explaining everything to me and why I needed what he was selling"
kancity C.
charleston, west virginia
"The repairman was pleasant, knowledgeable and got the job done."
stephen P.
hurricane,, west virginia
ernest T.
dawes, west virginia
mike S.
scott depot, west virginia
"James did an excellent job of removing the stain on our ceiling. He is a very nice man."
steve H.
st albans, west virginia
"Great Service"
susan G.
hurricane, west virginia
susan G.
hurricane, west virginia
jim M.
charleston, west virginia
"Suspected trouble with sewer line near sump pump in basement. Technicians found source of problem after many hours of digging in confined space. My home is 100 years old and the sewer line had come apart and needed put back together with proper fittings and patience. The job was a less than desirable situation to be in but Nathan and Levi worked fantastically together and made the job look easy with their knowledge and professionalism. Called back for additional item I wanted installed and it also was done quickly and efficiently. These two employees represent TVSE very well. Quick response time , polite, always wore booties even though they were told not to. No mess left behind as tools, materials cleaned up before leaving. Will definitely recommend and use again without a thought."
shelia C.
scott depot, west virginia
donna H.
charleston, west virginia
"Teays Valley has long provided great service to my HVAC system. They are professional, knowledgeable, respectful of my property, and always answer any questions that I may have. Recently, I had a different problem; the problem was with a corporate partner. I called Mike Ssvilla at Teays Valley, who listened, heard me, and promptly responded, solving the problem to my complete satisfaction. I wouldn't have expected otherwise from this company that you can always trust. They are the best! If you haven't tried them, you need to give them a call - good service, good value, good people!"
dwight F.
charleston, west virginia
"Because they hire good people who know what they are doing and are polite."
lawrence G.
huntington, west virginia
"Technician was on time, polite, explained what he did, and completed work efficiently."
caroline R.
huntington, west virginia
"Quick appt and on time with quality service!!"
richard S.
south charleston, west virginia
"Chance was informative and quick."
kathy B.
saint albans, west virginia
susan M.
red house, west virginia
"Mr. Sharp arrived within the appointed time frame. He was very professional and did a thorough check of the air conditioning unit."
chris C.
scott depot, west virginia
kevin C.
scott depot, west virginia
"Ricky was knowledgeable and friendly."
jarrett P.
hurricane, west virginia
"The friendly service worker arrived according to schedule and went right to work."
gc H.
scott depot, west virginia
"Have been using TVHC for many years and am completely satisfied."
anna H.
charleston, west virginia
"Eli was very efficient and a very nice young man"
hyunsook P.
south charleston, west virginia
"Tech told me over the phone only Teays valley has offering over 60pints Dehumidifier, I need lot small size my basement than 30pints. he didn't come to my house visit only phone calls."
robert W.
so. charleston, west virginia
"Despite having to deal with a four hour window to await the service, the technician was professional, friendly and helpful. He explained the service provided and was extremely efficient."
preston C.
huntington, west virginia
"Gary is great!"
perry B.
scott depot, west virginia
"Technician was knowledgeable, informative and as pleasant an individual as I have ever met."
jerry W.
hurricane, west virginia
"Efficient service with very respectful staff"
mary O.
huntington, west virginia
"professional technician - answered questions and gave receipts after work was done."
brenda H.
barboursville, west virginia
"Adam and Misty were very nice and informative"
hyunsook P.
south charleston, west virginia
"Dishonesty, Slacking job duty, disrespecting royal customers like me, More concerning about own their benefits."
david V.
hurricane, west virginia
"Chuck took the time to explain what he was doing to solve our problem"
ohio G.
south charleston, west virginia
scott M.
elkview, west virginia
"They did a great job! They were friendly, pleasant, cordial, and very professional. The install was completed in a timely fashion and they completely cleaned up after themselves to where outside of a different AC unit, you wouldn't know that I had anything done."
edeana E.
scott depot, west virginia
"They were very prompt & got the job done quickly"
mike D.
barboursville, west virginia
"PM keeps the dream alive"
mark F.
charleston, west virginia
"Joshua was very professional and helpful and quickly identified what needed to be fixed."
dwight F.
charleston, west virginia
"Austin was punctual, polite, and knew his product lines."
forrest M.
scott depot, west virginia
"Drew was excellent about explaining what he did to fix our system. Professional!"
joe F.
hurricane, west virginia
"Techs meet all expectation for the work performed and insured all old parts and waste was cleaned up."
john F.
hurricane, west virginia
"Efficient, respectful & prompt"
david S.
charleston, west virginia
"Jeff Beaver is very knowledgeable & professional - this is why we request him to do our service calls ."
alan K.
cross lanes, west virginia
"Very helpful"
john D.
st albans, west virginia
"Eli did a very nice job. He was kind and courteous. he did a thorough job checking out the air conditioner."
hyunsook P.
south charleston, west virginia
robert T.
hurricane, west virginia
"Took care of the leaking faucet quickly and neatly"
jack D.
huntington, west virginia
"Extremely knowledgeable, wonderful personality, thorough in his work"
jim H.
charleston, west virginia
"I was thankful that Alex was able to find the fault and correct the problem with my thermostat. He could have very easily sold me on the need to purchase a new thermostat."
charles U.
scott depot, west virginia
"He's great"
bill L.
st albans, west virginia
"They did there best but couldn't get results"
wendy M.
hurricane, west virginia
"They were super fast getting out here and helping us set up the advantage plan. Along with scheduling an install for the new unit. Very professional and nice."
dennis K.
charleston, west virginia
"Service expert was able to identify and correct the problem"
marmetfire D.
marmet, west virginia
"Teays Valley Heating & Cooling far exceeded my expectations. Provided immediate response when notified of my cooling problem."
joe D.
winfield, west virginia
"Technician very knowledgeable. and helpful."
eddie L.
dunbar, west virginia
brian W.
hurricane, west virginia
darlene G.
huntington, west virginia
"Excellent service."
rebecca M.
so charleston, west virginia
"Tech arrived within time schedule window. Friendly knowledgeable"
tim Q.
st. albans, west virginia
marmetfire D.
marmet, west virginia
timothy S.
dunbar, west virginia
"Professional and courteous."
abainesh M.
charleston, west virginia
"The consultant was very polite, knowledgeable and willing to help."
matthew F.
charleston, west virginia
nikki H.
winfield, west virginia
jordan S.
huntington, west virginia
"Jason and the rest of the team were friendly professional and personal. They did great work, were honest and cleaned up well!"
jonna W.
st. albans, west virginia
"The technician was very thorough with exemplary customer service skills."
kenny C.
milton, west virginia
"Very professional and communicated well."
kenny C.
milton, west virginia
"Very professional and communicated well."
cari B.
huntington, west virginia
sharon B.
st albans, west virginia
"Great service always!"
jordan S.
huntington, west virginia
"Austin was very friendly and personable from the time he made the call to me before he arrived. Easy to talk to!"
dan M.
charleston, west virginia
"I was promised service on Tuesday and nobody showed up or called. I called back on Wednesday and got scheduled for Thursday and again nobody showed up or called. I called back on Friday and got scheduled for that day and finally someone came."
mike K.
hurricane, west virginia
"Professional, knowledgeable, explained everything so it was understandable"
alan C.
nitro, west virginia
"After some scheduling mixups, Mr Savilla worked to address my concerns and was very apologetic about the issues. Christian did an excellent job as repair tech."
robert T.
hurricane, west virginia
"I received a call saying the technician was on the way. He was efficient and thorough with the service."
barbara K.
charleston, west virginia
elliott B.
charleston, west virginia
"Timely response and resolved our issue quickly."
evelyn L.
charleston, west virginia
"The serviceman was very polite and knowledgeable and offered me advice on keeping the unit running fine."
ryan S.
scott depot, west virginia
"I loved the professionalism of the team. Everyone worked together and knocked out the job fast. Everything was left in great condition and the team went above and beyond in getting our unit replaced and repaired. The only thing I would say was a con was the fact a new hvac unit is $12,000 at the cheapest and $22,000 at the most expensive. Its just a ton of money for 1 unit, but I can definitely say the unit itself and the work was all done professionally and quickly. I even got a second estimate for another company in the area and their quote was pretty similar, so I think unfortunately for efficient units youre going to have to pay a lot of money. If youre looking for high end work in the area, these guys are it."
jeffrey H.
culloden, west virginia
"On time, thorough. Explained everything."
mrs roberts R.
eleanor, west virginia
dreama W.
charleston, west virginia
"Technicians are knowledgeable and prompt."
steven A.
chesapeke, west virginia
anita C.
st. albans, west virginia
"he knew what he was doing and repaired my problem."
terry I.
scott depot, west virginia
"On time-explained everything"
nina D.
charleston, west virginia
ms gee G.
charleston, west virginia
"Alex and most of your staff are very responsive and also very careful when checking out the equipment"
todd C.
cross lanes, west virginia
"More than double all other quotes"
michael H.
tornado, west virginia
"Love the service we receive and Chuck the technician is great. When making the appointment over the phone it is hard to understand the person on the line."
dale H.
charleston, west virginia
"The service was good and fast and the technition was very friendly and explained everything"
jeffrey H.
winfield, west virginia
shirley C.
charleston, west virginia
"Very happy with his service. He did a great job and was very friendly and informative."
jeffrey H.
culloden, west virginia
"Very thorough"
nancy O.
charleston, west virginia
"Misty was wonderful and so helpful with our new AC system."
lora F.
hurricane, west virginia
"Tech was knowledgeable, thorough and above the call of duty."
clarissa H.
so charleston, west virginia
"The men were quite knowledgeable, efficient, and friendly."
jane P.
huntington, west virginia
"Friendly and dependable service"
kenneth W.
alum creek, west virginia
"Tech was courteous and professional. His explanations on what he was doing with each check on heat pump were understandable."
jack M.
charleston, west virginia
"Very good"
wayne L.
scott depot, west virginia
"Tech was extremely friendly and polite. I was impressed that such a young man was so nice."
nancy C.
scott depot, west virginia
"Very polite, considerate and helpful."
sherry H.
red house, west virginia
lorri J.
hurricane, west virginia
ernest G.
milton, west virginia
"Came early in the 8-10am window as I need the early appt due to my job. Extremely professional and informative."
shirley C.
charleston, west virginia
"Very thorough and answered any questions I had. Very nice and easy to converse with. Very satisfied with the visit."
dale H.
charleston, west virginia
"The service man was very good and friendly and explained everything to me."
charlotte R.
south charleston, west virginia
"Luke did a great job and was very informative and professional."
charlotte R.
south charleston, west virginia
"Luke did a great job and was very informative and professional."
jennifer R.
huntington, west virginia
"Very conscientious, and quick. Very nice guys!"
sharon P.
scott depot, west virginia
"Fast ,freindly"
tom C.
hurricane, west virginia
"Initially made an appointment through the call center for 4/25/23. Technician did not show. Called local office to see what happened. Gentleman stated this has been a problem. Appointments not entered or scheduled. Rescheduled. Technician, Eli, called and showed up on time if not a little early. That was good. Eli was professional, friendly and courteous. Answered all our questions satifactorily. Did a great job and was respectful of our property. Really nice young man."
dennis K.
charleston, west virginia
mary G.
st.albans, west virginia
"Explained what he did and was very friendly and professional"
clarissa H.
so charleston, west virginia
"Excellent communication of service and needs."
elliott B.
charleston, west virginia
mary P.
huntington, west virginia
debbie A.
st albans, west virginia
"Excellent technician. He really took his time and was very thorough. Personal too!"
charlotte R.
south charleston, west virginia
"Drew was very knowledgeable and answered all of my questions. Drew also found a problem that I had been complaining about for several years and fixed it."
david C.
smithers, west virginia