patricia P. st. albans, west virginia March 27, 2023 "Both of the employees were very courteous and friendly, and comfortable to talk to and work with."
alexander O. charleston, west virginia March 27, 2023 "I had a great experience with the two technicians that came over."
ginger S. hurricane, west virginia March 27, 2023 "The service department has been very friendly and responsive but we bought the unit 2 years ago and it has never worked right. Very disappointed as we spent a lot of money. Also we cannot talk to anyone that can help."
carol O. huntington, west virginia March 25, 2023 "Christian as always is very courteous and professional and does the job througholy"
gary Y. scott depot, west virginia March 24, 2023 "I was to have hot water heater maintenance but gentleman who came to maintain HVAC was not a plumber so he couldnt do it. He said some one from TV H and C would set up another appointment but have not heard from TV HC"
woodrow W. winfield, west virginia March 23, 2023 "Always friendly techs that know what they are doing."
donovan S. tornado, west virginia March 18, 2023 "Fast friendly professional. When the job was complete you couldn't even tell I had 4 guys walking all through my house working on it."
debra Z. scott depot, west virginia March 17, 2023 "Always receive great service from Service Expert employees. The tech, Grant, was very courteous and seemed highly knowledgeable of the service he rendered."
debra R. point pleasant, west virginia March 16, 2023 "Reliable and friendly service. The Technician did a great job explaining new options that are available thru service experts."
jeff M. charleston, west virginia March 15, 2023 "The technician was very knowledgeable and answered any and all questions asked."
carolyn curry C. hurricane, west virginia March 13, 2023 "If I recommend businesses, I would probably recommend your business as you are reliable and provide a good service."
teresa P. culloden, west virginia March 12, 2023 "My new unit was installed quickly. The service techs were professional , polite and friendly."
barbara C. hurricane, west virginia March 12, 2023 "Great customer service. Courteous and professional."
sherry M. scott depot, west virginia March 10, 2023 "I personally would use TVSE for my personal use, but some of my friends and family can not afford the rates you charge. This is why I gave an 8 and not 10."
diana H. charleston, west virginia March 10, 2023 "Service is always good. Techs are always happy to answer questions."
jason C. barboursville, west virginia March 09, 2023 "Rick and Logan did an excellent job makes me feel at ease knowing ur company cares about a homeowners concern for there heating system"
gerald L. charleston, west virginia March 09, 2023 "I have been using Teays Valley for over 40 years now and have been completely satisfied with the service."
betty W. nitro, west virginia March 08, 2023 "I have been very satisfied with all the technicians that have come to check my unit"
jill D. charleston, west virginia March 08, 2023 "No showed to first appointment. Did not call. Service tech for answering service lied and said they did call. Also then said someone would call me next day and guess what no joke did. What a shock. Not."
dawn W. charleston, west virginia March 08, 2023 "Techs are knowledgeable, always do a good job to service equipment. Nice and friendly"
amanda C. milton, west virginia March 06, 2023 "It took several trips, but the correct parts got ordered and everything is running smooth now."
elizabeth B. charleston, west virginia March 06, 2023 "Easy to schedule service. Every service provider has been professional and friendly."
paul S. scott depot, west virginia March 05, 2023 "all of the techs are as good as the one on this service call, i would recommend TVSE"
william J. winfield, west virginia March 04, 2023 "very helpful with showing me where the location of all the return air filters were located. Gave me sound advice about changing a capacitor to prevent a future emergency service call."
tahanna A. charleston, west virginia March 03, 2023 "Professional, informative, friendly, feel like they really care."
jerry W. hurricane, west virginia March 02, 2023 "Technicians have always been courteous and thorough."
linda J. charleston, west virginia March 01, 2023 "Call when they say they will. Theyre always on time and courteousvery professional!"
rod M. huntington, west virginia March 01, 2023 "Tech went further in checking the installed hot water heater than most would and found additional problem or two."
tim C. barboursville, west virginia February 28, 2023 "Good customer service. Technicians are extremely helpful."
amanda C. milton, west virginia February 28, 2023 "I had 2 Technicinas at my house on the same weekend because the first one did not fix my issue and the heat went off the same day he visited. The next day another Technician could not fix my heat."
leonard C. charleston, west virginia February 27, 2023 "Because your company does a good job whether it is an installation or a service call. I don't have to worry whether the job is going to be fix or done right."
charlie A. huntington, west virginia February 26, 2023 "On time very professional and had helpful suggestions"
lance W. leon, west virginia February 24, 2023 "To overpriced. They do a fine job and great people but expensive."
john M. dunbar, west virginia February 23, 2023 "Very prompt response from our call for help in the a.m."
james P. saint albans, west virginia February 20, 2023 "Very kind and seem to be caring people. They know their business and conduct it in a very professional way."
garth T. so. charleston, west virginia February 17, 2023 "The service technicians are thorough in their work and act in a professional manner. The systems that were installed by Teays Valley have performed well and are energy efficient."
jacqulyn M. cross lanes, west virginia February 17, 2023 "I would be happier if I had received a status about the breakers that were ordered and expected earlier this week"
dnc booth B. charleston, west virginia February 15, 2023 "Nathan and Levi figured out what was wrong with our hot water tank in less than ten minutes and fixed it within less than 2 hours.so thankful!!"
helen B. hurricane, west virginia February 15, 2023 "Always friendly, helpful and go the extra mile to solve problems with the system"
mrs clay C. fraziers bottom, west virginia February 13, 2023 "We had a new heating system put in December 30th. and we have had 2 issues with it that we have had a tech come out and fix."
jacqulyn M. cross lanes, west virginia February 12, 2023 "I was able to get an appointment the same day I called and the technician was able to address most of my concerns."
helen B. hurricane, west virginia February 10, 2023 "Have been with you for years and have been pleased with timely service"
myra B. culloden, west virginia February 09, 2023 "Everything was handled so well. Everyone who came out, Robert provided the estimate, Tim and Huntley installed the water heater and cleaned my dryer vent. The next day, Luke came out to address what I thought was a problem, but thankfully wasnt anything serious. After Luke called to say he was on his way, a lady from your office called to let me know he had to be dispatched to a home where he was currently, but he would let me know when he was headed to my house again. I really appreciated being kept informed, nothing more frustrating than being left in the dark. The ladies I spoke with were Heather and Hayley. I hope I didnt forget anyone, but from start to finish, this was the most professionally handled service call I have had in years!"
tom V. charleston, west virginia February 04, 2023 "This was my first time using your plumbing services. The technician was great."
tom V. charleston, west virginia February 04, 2023 "Professional technicians. Friendly. On time. Efficient."
john M. charleston, west virginia February 02, 2023 "I have been very satisfied with the service I get from Teays Valley service experts."
jackie r. hurricane, west virginia February 02, 2023 "prompt service when I had a need for a new system. each person who has come to service or check it has been professional. Grant Sharpe recently came to check out the system and gave me a tour of my system. he showed me some part that I had no idea needed cleaning."
phil B. hurricane, west virginia February 02, 2023 "Extremely poor Communication. Multiple times I was promised to be called either "immediately" back with information or within a time frame and never received any calls, having to call 4 times myself. Incredibly over priced."
michael G. huntington, west virginia February 01, 2023 "Your technicians (Nathan and Levi) came as promised and assessed the perceived problem. They were able to determine that it was a "non-problem", much to my relief. They were courteous, professional and friendly. They represented your company very well."
lakin K. cross lanes, west virginia January 31, 2023 "The tech we had for this appointment was super professional and more informative and helpful than any of the techs weve ever had come out. Other techs would quickly glance and be gone within minutes and this guy I believe was there for almost an hour. Kudos"
maria D. nitro, west virginia January 30, 2023 "Great service, timely delivery of service, very professional and prompt"
timothy G. barboursville, west virginia January 22, 2023 "Well the tech was great but were still waiting going on a week for a circuit board to fix our furnace. Been rather cold in the house."
lloyd S. cross lanes, west virginia January 19, 2023 "Quality of service. Fill confident that both of my HVAC units were inspected and maintenance performed."
stephen T. scott depot, west virginia January 18, 2023 "Chuck and Jeff Beaver analyzed the problem with our HVAC system."
bob W. cross lanes, west virginia January 16, 2023 "On a Saturday tech stayed on problem till diagnosed"
stephen T. scott depot, west virginia January 14, 2023 "Analyzed our zone system in detail and gave us a solution. Also they were helpful and friendly."
julianne B. st albans, west virginia January 13, 2023 "Everyone is always so nice, professional and knowledgeable"
ronald P. barbersville, west virginia January 12, 2023 "They were on time.politeworked quickly and completed the job and cleaned up after"
randy S. charleston , west virginia January 11, 2023 "I appreciate being able to reach a CS agent every time you call. Every tech has also been extremely professional. As with today's visit for a service call Grant was able to correct the issue in under 10 mins. He is super friendly, polite, and always makes sure everything is running perfectly."
thomas R. hurricane, west virginia January 11, 2023 "Service Technician was very helpful and cordial."
stephen P. hurricane, west virginia January 11, 2023 "I have used your service for many years and have always been very happy with your people and your service."
marshall A. hurricane, west virginia January 11, 2023 "Tech was prompt, courteous, efficient, and helpful"
evelyn L. charleston, west virginia January 10, 2023 "The service technician was very thorough and friendly."
dr stebbins S. charleston, west virginia January 09, 2023 "Highly professional and knowledgable service personnel"
marshall A. hurricane, west virginia January 05, 2023 "Techs are always prompt, friendly, respectful snd trained in their task."
ray S. ripley, west virginia January 05, 2023 "Our technician is very knowledgeable, friendly and easy to work with. He took excellent care of us."
tiffany C. hurricane, west virginia January 05, 2023 "Your prices are way to high. It was going to be almost $900 for an hour and a half of work at the most replacing 2 faucets that we already had. Should have been no more than $200. Luke was extremely nice so this had nothing to do with him."
anthony D. charleston, west virginia January 05, 2023 "Technician was knowledgeable friendly and efficient"
donna P. hurricane, west virginia January 04, 2023 "I didnt watch him do the maintenance so hope he did was expected. I dont think he changed the filters because he didnt come down from the attic with a dirty one."
rick D. scott depot, west virginia January 03, 2023 "They provide quality service. The only negative thing I can say is when you call in for scheduled maintenance you don't know who or where the person answering the phone is at in this country. Plus they cannot answer all your questions, they are not qualified Teays Valley Employees. They can only give you canned answers. If I have to I will drive to their office in Hurricane, WV for all future scheduleings or questions."
ralph farmer F. cross lanes, west virginia January 02, 2023 "Friendly and fast service and reasonably priced"
tracy B. cross lanes, west virginia January 01, 2023 "Service was timely. Technician (Grant) was knowledgeable, professional and friendly. He resolved the issue in a timely fashion."
judi V. huntington, west virginia December 28, 2022 "Very professional and worked in very very cold weather to make sure that I had heat in my home."
linda L. charleston, west virginia December 28, 2022 "the service techs that have come to maintanence checks are very friendly, efficient and thorough."
gary K. winfield, west virginia December 27, 2022 "Rick was very helpful and made sure my system was fixed before the storm and cold weather arrived"
rodney M. barboursville, west virginia December 27, 2022 "Tech, Eli l, was very professional and knowledgeable of his trade. Arrived on time and did a thorough service of both my units. Any business would be proud to have him on staff."
tim N. scott depot, west virginia December 24, 2022 "Kind, courteous, and competent by all appearances."
rodney M. barboursville, west virginia December 22, 2022 "Technician, Eli, was fantastic. Such a nice young man. Very professional. Would be a plus for any business. Hold on to him."
darlene S. scott depot, west virginia December 22, 2022 "have maintenance agreement and systems are inspected 2 times a year. Technicians are always efficient, detailed and polite. Calls to me if delayed or need to reschedule."
norman M. hurricane, west virginia December 21, 2022 "Service Tech was very professional and knowledgeable"
greg L. redhouse, west virginia December 20, 2022 "Both Chuck and Chance worked well together and acted like they really enjoyed their work. They realized after they arrived that when I renewed my Advantage Plus membership it only included one of my units and not both. But they made it easy in taking care of adding my second unit. Also they were very thorough in checking everything out and communicating what they discovered. In the future if I could get them to provide the service the continuity and trust I have in them would be of great value."
james L. hurricane, west virginia December 20, 2022 "Service was excellent and technician was very nice and friendly and knowledgeable."
peggy J. charleston, west virginia December 19, 2022 "You have serviced my heating / cooling for over 25 years., You always do a great job."
stricklandbrothers S. barboursville, west virginia December 19, 2022 "Tech was courteous, on time and knowledgeable."
joseph R. charleston, west virginia December 19, 2022 "Great service. Friendly and knowledgeable service experts."
truda B. red house, west virginia December 17, 2022 "Teays valley always sends the best to service my equipment Adam very good"
benda H. charleston, west virginia December 17, 2022 "Technician very nice and explained everything he did."
dwight F. charleston, west virginia December 16, 2022 "I have recommended Teays Valley Service Experts to several friends in the past and will continue to do so. It was good to have Brett and Alex on the job this time!"
larry C. charleston, west virginia December 15, 2022 "The service man was to bring back filters to attic furnace later that day, but never came back as of Thursday 12/15"
jenean J. charleston, west virginia December 15, 2022 "They have always given me quality and dependable service"
patricia P. st. albans, west virginia December 13, 2022 "Technicians are always very good. However, my sister and I are both elderly, and my sister has many health issues and easily gets pneumonia and the flu. When our heating system kicks out during the winter, we are placed way down on the list in the late afternoon. I feel like the company should put the elderly and those with health issues as a priority and they dont seem to do that."
steven C. hurricane, west virginia December 13, 2022 "System was checked a few months ago and still turned out to have something wrong with it and was only discovered because of a $400 electric bill."
jack D. huntington, west virginia December 10, 2022 "Our Tech, Ricky is wonderful! Very knowledgeable and does an excellent job keeping our systems running smoothly throughout the year"
ms browning B. charleston, west virginia December 08, 2022 "Very good tech. Explained what he would do and what he did. Answered all questions."
julie W. barboursville, west virginia December 08, 2022 "Very reliable service and always professional."
elliott B. charleston, west virginia December 08, 2022 "Good service, reliable response and fair prices."
bob L. south charleston, west virginia December 07, 2022 "Technician was easy to to with and he give me some suggestions to help me keep my HVAC working."
mary T. hurricane, west virginia December 06, 2022 "well the gentelmens that comes to check my unit is very nice and i love my unit"
liberatore C. barboursville, west virginia December 06, 2022 "We learned more about the thermostat. It wasnt set to be advantages to our needs."
breck R. charleston, west virginia December 05, 2022 "All good but many times you reschedule my appointments for maintenance for seasonal emergencies lack of staff. Sometimes they dont even tell me but just dont show up"
susan M. tornado, west virginia December 05, 2022 "Very professional, and respectful. Checked out everything completely."
michele W. buffalo, west virginia December 02, 2022 "Very friendly and explained what they were doing."
greg W. winfield, west virginia November 29, 2022 "Price was extremely high when the price of the part was checked by me but not given in the invoice by you and the labor for installation was less than 30 minutes"
christophe D. hurricane, west virginia November 25, 2022 "I wrote the company a letter explaining my thoughts on this."
betty W. nitro, west virginia November 20, 2022 "I have always been very happy with the service experts that have been to my home."
connie W. st albans, west virginia November 20, 2022 "The technician was here on time. Performed the maintenance check in a timely manner. Explained possible upcoming repairs. Was professional and polite."
greg W. winfield, west virginia November 20, 2022 "Price was very high,way too high for less than 30 minutes install and a part that I checked the price on later"
leonard C. charleston, west virginia November 19, 2022 "Your company is top notch and all jobs has been done on time/"
sue S. charleston, west virginia November 19, 2022 "Tech timely, efficient, clean work, ver knowledgeable"
jesse R. scott depot, west virginia November 18, 2022 "I have done a lot of business with you over the years, and to have some one come in and under bid you give me better warranty and save me hundreds is disappointed to say the least."
rachael P. huntington, west virginia November 17, 2022 "The technician was great, but the markup on the air filters made my jaw drop. I was charged $106 per air filter. That is exorbitant. I understand a little bit of a markup--but that's over THREE TIMES the cost that I could get at a home improvement store. I should've just changed out the filters myself."
shelia T. fraziers bottom, west virginia November 17, 2022 "Everyone was friendly, knowledgeable, and helpful"
gary C. charleston, west virginia November 16, 2022 "Excellent and professional service technicians. Customer service representatives are helpful and efficient."
james R. sissonville, west virginia November 15, 2022 "Good service, Grant was pleasant and professional"
sue S. charleston, west virginia November 15, 2022 "Technician knowledgeable, answered questions, was timely and efficient"
linda C. huntington, west virginia November 14, 2022 "The technician arrived promptly and gave us his opinion. He was courteous."
charlie H. charleston, west virginia November 13, 2022 "Reasonable rates technician was very knowledgeable and friendly"
david christensen C. so charleston, west virginia November 11, 2022 "Excellent scheduling experience. Always meets time commitments. Work is thorough and professional. Technicians are knowledgable and have good business manners."
deborah B. hurricane, west virginia November 10, 2022 "Always on time, very professional and does a thorough job."
chuck S. st. albans, west virginia November 09, 2022 "Technician is great. I would give them 10. Your equipment is terrible it has broken down over 5 times in less than 5 years. It has run up my electric bill. Hard to get anyone to come and fix it."
corba D. winfield, west virginia November 08, 2022 "The tech was friendly ( Chuck ) and very knowledgeable."
susan M. tornado, west virginia November 04, 2022 "Technician was professional, and courteous. Very thorough."
farris B. west hamlin, west virginia November 04, 2022 "We have been satisfied customers for 10+ years"
hervie B. so charleston, west virginia November 03, 2022 "We have the same technician come every time, he knows where everything is and is familiar with our equipment. He is friendly and knowledgeable, he is not pushy or overbearing. When he came this time he brought a trainee, but he informed us before coming and he oversaw everything he did."