Teays Valley Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 4,532 Reviews
norma M.
scott depot, west virginia
mr. estep E.
charleston, west virginia
"Cancellation of PM visits twice. Didnt like that."
dr howard H.
hurricane, west virginia
"Very professional and friendly service."
richard D.
huntington, west virginia
"Helpful technician explained the system to us and pointed out items requiring maintenance."
larry C.
charleston, west virginia
shawn C.
hurricane, west virginia
robert L.
eleanor, west virginia
"very satisfied with product and workers who installed it"
earl C.
st albans, west virginia
carrie A.
hurricane, west virginia
"The technician was polite, through when servicing my two units and very helpful if I had any questions."
charles W.
charleston, west virginia
"Great service"
sherry H.
winfield, west virginia
"Friendly fast service"
gary J.
hurricane, west virginia
"Outstanding service"
stephen M.
hurricane, west virginia
"They responded immediately to our needs and did the utmost to make sure we received service and when it was found that it needed to be replaced. The salesman came out worked with us and then the installers came and worked the entire day to get it installed."
brent gucken G.
nitro, west virginia
"My technician, Joshua, was very informative about my HVAC unit. He provided many helpful tips on keeping the unit functioning properly."
william M.
scott depot, west virginia
"No communication, work was completed and unit continued to have the same issue."
jim W.
charleston, west virginia
"Prompt, friendly and thorough service. Air conditioning quit working and was working again 3-4 hours later."
janet S.
charleston, west virginia
"Dependable"
paul C.
hamlin, west virginia
"Good service especially when things break down. Super nice people!"
salma B.
charleston, west virginia
"the agent was very courteous and good knowledge"
ronald H.
hurricane, west virginia
"Good service"
thomas F.
charleston, west virginia
"Our service tech was GREAT."
william L.
south charleston, west virginia
"good job"
george H.
saint albans, west virginia
megan M.
st albans, west virginia
thelma H.
charleston, west virginia
"Always kind and professional"
carolyn gorrell G.
dunbar, west virginia
"Lately been cancelling appointments and answering service is not the best."
romona T.
hurricane, west virginia
"Always reliable service.Technician Jeff Beaver is always a pleasure to work with."
ray S.
elkview, west virginia
"The only issue I have are your contact employees for service. Spoke with 3 people total. First one I had some trouble understanding. The second one who called us back could not be understood at all. The last person was fine. It would be nice to have local contacts."
jeff B.
hurricane, west virginia
"Repeated broken promises over a 10 day period to have a representative identify a possible leak. I called 3-4 times to ask why nobody ever showed up and was told each time someone would call me that day. Never happened."
william W.
poca, west virginia
"Fast and reliable"
susan C.
dunbar, west virginia
"Josh knew his job well. He was kind and courteous and answered all my questions. Very repectful young man. Hope to see him on my next tuneup."
wayne L.
scott depot, west virginia
"You CAN NOT reach your local office. This is the main complaint I have about this company. You reach a call center/answering service person. Most dont speak clear English, cant understand what you are telling them."
margaret R.
winfield, west virginia
"Technician was knowledgeable and personable. Showed up on time. Nice guy."
ulpiano B.
charleston, west virginia
"did a good job ...still waiting for the new spare parts"
regina S.
scott depot, west virginia
"Ive always gotten good and prompt service"
timothy T.
dunbar, west virginia
"Quick, courteous, and polite."
clarissa C.
dunbar, west virginia
shelby W.
st albans, west virginia
"Personable service with clear communication."
bryce P.
hurricane, west virginia
"Service was great and timely. The downfalls were I was told on the phone by the answering service that the $99 service charge wouldnt be charged and I would get 15% off repair. The technician said neither of those things were correct. They also never gave me a timeframe of when they would show up"
russell C.
griffithsville, west virginia
bertha D.
belle, west virginia
"the guy checked everything said everything looked good i was well pleased"
gerald L.
charleston, west virginia
edward B.
elkview, west virginia
"excellent service but expensive"
meghan J.
ona, west virginia
randy S.
charleston, west virginia
"Teays Valley HVAC makes you feel confident that everything has been checked, serviced correctly, and the mechanical systems evaluated thoroughly. Our account associate Josh, is extremely knowledgeable, friendly, and courteous. This guy is honestly the best!"
jack D.
huntington, west virginia
"Very thorough job, honest, dependable"
ms johnson J.
charleston, west virginia
"I have worked with Teays Valley for over 20 years. Always good service"
richard watts W.
hurricane, west virginia
"Good service, and local customer service. However, in reference to Q 5 the original contact was a bit of a struggle. Trying to understand the call center personnel was rough. However, the local contact was amazing. So, Question 5 is related to the call center and not local."
joe H.
elkview, west virginia
"Very good service"
steve N.
huntington, west virginia
"It took four appointments to get someone here"
greg P.
milton, west virginia
john M.
charleston, west virginia
"Service and professionalism"
wendell M.
barboursville, west virginia
"Always awesome kind and respectful service"
michael P.
hurricane, west virginia
"Service has alway been good and tech are friendly and professional"
darrell A.
milton, west virginia
"I am very pleased with my new heat pump and air handling unit. I have probably told 10 people about it already."
linda W.
huntington, west virginia
"Professional, courteous service"
sharon H.
barboursville, west virginia
bautista B.
charleston, west virginia
"JOB ORDERED OR REQUESTED HAVE NO DONE YET IT IS ATHE UNITLMOST TWO WEEKS NOW PLEASE TRY TO LOOK IN TO IT THE UNIT IS ONLY ONE YEAR"
jessica M.
elkview, west virginia
paula F.
hurricane, west virginia
"YOUR PROFESSIONALS ARE ALWAYS VERY PERSONABLE &, TOO, VERY KNOWLEDGABLE WHICH GIVE ME COMPLETE CONFIDENCE IN YOUR COMPANY! I'VE BEEN "DEALING W YOU FOR YEARS, NOW AND I THANK YOUSO VERY MUCH! SINCERELY, MRS. PAULA J. FARRELL! (SHINER 731@AOL.COM)"
dave B.
tupper creek, west virginia
marcia M.
scott depot, west virginia
gary A.
huntington, west virginia
"Great service knowledgeable great workers will do anything to satisfy customer Tim Miller great mechanic gives 110 percent every day"
kathy M.
nitro, west virginia
"Very good dependable service!"
pat B.
charleston, west virginia
"Men were very nice but late for the time I was given."
deborah Z.
scott depot, west virginia
"The experts that service our HVAC units are knowledgeable, courteous, and respectful of our home."
farris B.
west hamlin, west virginia
jim T.
marmet, west virginia
al D.
huntington, west virginia
ferrell S.
huntington, west virginia
"You did not get back to me at all"
scott H.
hurricane, west virginia
"You did a through inspection"
grover M.
charleston, west virginia
"The call center sounds like it is overseas :("
shawnee T.
hurricane, west virginia
"Service text kind and professional"
judy M.
hurricane, west virginia
"Adam and Jeff installers of new furnace and A/C knowledgeable , considerate and worked hard to satisfy my requests. Took time to explain things to me."
ronald D.
st albans, west virginia
"Very polite and took his time on servicing my ac unit"
thomas M.
poca, west virginia
rachel M.
scott depot, west virginia
"Timely, knowledgeable pricing"
chester A.
charleston, west virginia
tamara E.
huntington, west virginia
"Staff is always knowledgeable and courteous."
virginia T.
south charleston, west virginia
jodi S.
pionte pleasant, west virginia
"did not even show up, no calls, no thank you."
timothy K.
hurricane, west virginia
"Skilled technicians and installers. Friendly and reliable."
greg N.
apple grove, west virginia
"Teays valley Experts were informed well in advance of the age, [ 25 years] type [geothermal] of my equipment. Yet they sent a service technician that informed me that they don't service geothermal or have any refrigerant for the equipment. I was charged $105.00 for this information."
robert B.
hurricane, west virginia
linda B.
ravenswood, west virginia
"Excellent young Man"
edward B.
elkview, west virginia
"not yet finished, waiting on parts"
greg B.
charleston, west virginia
dwight F.
charleston, west virginia
"Brett always does a thorough job and has been coming to my house for years. He knows my three systems and how the operate and where they are located. It is always easy when he comes to do the servicing."
deborah B.
hurricane, west virginia
"Very professional"
kim K.
south charleston, west virginia
donna H.
cross lanes, west virginia
"Very professional tech. Was prompt and did tune-up quickly."
rick W.
charleston, west virginia
"The technicians did professional work and very positive with their work. Very friendly easy to talk with."
mary P.
huntington, west virginia
"Good Service"
beverly C.
charlston, west virginia
"Josh and Terry are great!"
mr yeager Y.
belle, west virginia
"Very professional"
mike H.
st albans, west virginia
jimmy S.
culloden, west virginia
"The technician was professional, friendly and courteous. He worked efficiently and asked whether I had any questions. ."
jennifer W.
charleston, west virginia
"I have not heard back from the company, so I can't say whether or not the service was good."
brian L.
milton, west virginia
"Our service person was Christian and he was super kind and informative."
charles S.
milton, west virginia
maria R.
cross lanes, west virginia
troy P.
winfield, west virginia
cathy H.
charleston, west virginia
"Everyone is always so helpful and they were kind enough to find time to come see us on a day they were already on an overbooked schedule. They figured out the problem and helped us to get it resolved."
edward W.
scott depot, west virginia
"Knowledgeable and polite. Answered my questions"
heather and ronald S.
hurricane, west virginia
"Your service technician was in a hurry to get to the next service call and your rates are to high."
ken S.
charleston, west virginia
bob S.
hurricane, west virginia
"They have to come back. Was not fixed"
connie W.
st albans, west virginia
"They arrived at the designated time. They were professional, knowledgeable, and performed the maintenance in a timely manner. I liked that they put booties over their shoes. I completed this survey on my phone and it did not go through. I got an error message'"
chris D.
huntington, west virginia
"Very professional and courteous"
gary C.
hurricane, west virginia
"He did a good job"
james K.
nitro, west virginia
"Mr. Burton was a very nice fellow and answered our questions and was very helpful."
marshall M.
charleston, west virginia
"on time. informed us what happened, was clean and polite"
rick C.
bancroft, west virginia
ralph farmer F.
cross lanes, west virginia
"Quickly figured out what was wrong"
tom H.
charleston, west virginia
"Technician was very efficient in completing the system check."
ralph K.
saint albans, west virginia
"Professional service and knowledgeable associates."
lee R.
saint albans, west virginia
david R.
south charleston, west virginia
"Professional and efficient. Very knowledgeable and helpful."
betty W.
nitro, west virginia
"He greeted me then went right to checking everything out."
jeanne T.
huntington, west virginia
kenneth O.
hurricane, west virginia
bill L.
charleston, west virginia
"Morning appointment turned into an afternoon one"
pam F.
st albans, west virginia
"Service was prompt, showed up when they said they would. Technicians worked steadily, were polite, answered my questions, and were friendly."
tom F.
dunbar, west virginia
"2 hrs early"
dustin A.
hurricane, west virginia
eric M.
charleston, west virginia
jerry W.
hurricane, west virginia
jessica A.
saint albans, west virginia
robert P.
charleston, west virginia
"Excellent service. Very thorough and professional"
otis W.
wayne, west virginia
bill B.
huntington, west virginia
"Very happy with the work performed by the technician. He was very thorough and explained all that he was doing. Very unhappy with the price for the part."
angela K.
nitro, west virginia
"Technicians unplugged my deep freezer in the course of installing a new heating and air system and did not plug it back in. Now I have hundreds and hundreds of dollars worth of thawed spoiled food."
miss grate G.
charleston, west virginia
"weekend call out technicians do not have the parts to fix problems Thus I had3 days with no heat"
roger A.
scott depot, west virginia
"Good communication and very good service"
mike&page S.
prichard, west virginia
"Text arrived early. Found problem and advised us of our options"
elizabeth B.
charleston, west virginia
"Best pricing options and very reliable service"
edward B.
elkview, west virginia
mr boley B.
culloden, west virginia
mike H.
milton, west virginia
"He was Friendly, nice, and very good at his job and careful in his work."
jerome H.
belle, west virginia
carolyn S.
hurricane, west virginia
"Very professional and got the work done quickly."
lance W.
leon, west virginia
"He was friendly, did the job and let me know what he was doing. Spoke to me about service plans and such."
andy S.
so charleston, west virginia
julia F.
hurricane, west virginia
"Appt was for a maintenance check, but my air conditioner had quit working a couple days before. All that was done was bring in a salesman, without even checking my furnace or air conditioner."
elizabeth R.
hurricane, west virginia
"Friendly, timely, great advice."
jamil S.
st. albans, west virginia
sue S.
charleston, west virginia
terry I.
scott depot, west virginia
"Adam was on time and thorough in his explanations when we asked him about our HVAC."
ms browning B.
charleston, west virginia
"Very quick and accurate service work."
james W.
st. albans, west virginia
edward B.
elkview, west virginia
"appointment on time. tech seemed to be very thorough"
richard Z.
charleston, west virginia
"Very smart young man; well-educated in the NEST thermostats."
perry A.
charleston, west virginia
jeff A.
fraziers bottom, west virginia
sandra C.
st albans, west virginia
"They did a good job, very polite and thorough"
jonna W.
st. albans, west virginia
"The technician was very curteous, knowledgeable and thorough."
susan G.
hurricane, west virginia
paul K.
hurricane, west virginia
"The appointment was scheduled for 10:00am. When no one arrived by 11:00am, I called and was told the range was from 10:00-Noon. The technician didnt arrive until 1:00pm. My time is just as valuable as yours"
barbara L.
nitro, west virginia
ray W.
st. albans, west virginia
roy P.
fraziers bottom, west virginia
robert H.
charleston, west virginia
doylene M.
st albans, west virginia
"Technician was professional, easy to understand and seemed knowledgeable"
rebecca P.
charleston, west virginia
margeret B.
tornado, west virginia
"Kept coming back until problem solved"
jonna W.
saint albans, west virginia
"He was very personable, thorough and competent."
greg A.
charleston, west virginia
"I have been with Teays Valley Service Experts for almost 20 years and they have never failed to please me. Their technicians always have great character and integrity and are always considerate of our needs and very patient to describe any issues that we have. Mr. Kelley is a one-of-a-kind and would recommend him and your company as being the best in the Kanawha Valley!"
leonard C.
charleston, west virginia
"I like a company that know what it is doing and gets the job done and explains to the customer what they are doing. The technician was very clear about what he was doing and even took time to answer my question and explain the best way to do the things that I ask about."
norman M.
hurricane, west virginia
"Very professional. Experienced."
martha H.
st. albans, west virginia
"The service was so good and professional in all aspect."
caroline T.
barboursville, west virginia
dr plumley P.
huntington, west virginia
"As always he was great. Friendly, knowledgeable and so great that I always ask for him."
sharon B.
st albans, west virginia
"Great service"
ronald H.
huntington, west virginia
"Execllent service"
gary L.
huntington, west virginia
renee F.
charleston, west virginia
joan A.
barboursville, west virginia
"Your technician was very good"
steve S.
nitro, west virginia
sarah W.
point pleasant, west virginia
"Your representatives are usually very helpful. Adam has done our service twice now and he is outstanding. He in on time, efficient, courteous and answers all my questions."
john K.
scott depot, west virginia
robert T.
charleston, west virginia
"Chuck always does an excellent job on his inspections."
marsha S.
charleston, west virginia
"The technician was friendly, knowledgeable, and professional."
revella H.
charleston, west virginia
"Courteous, helpful and knowledgeable about the AC system in my house."
emory M.
hurricane, west virginia
"Technician was on time, very professional and polite."
fred D.
charleston, west virginia
lois S.
huntington, west virginia
"The service person has always been truthful and reliable."
seth N.
nitro, west virginia
tom M.
sissonville, west virginia
"Jeff beaver"
nancy O.
charleston, west virginia
"Courteous, on time, helpful, friendly"
craig S.
ona, west virginia
"Technician did a good job explaining his findings after performing a/c tuneup"
robin M.
charleston, west virginia
"Technician was very friendly and arrived on time. He cleaned and checked my unit and was very professional."
stephen W.
hurricane, west virginia
"On time informed of what was done."
everett W.
charleston, west virginia
"Everything went well. The tech. was knowledgeable and friendly."
diana H.
charleston, west virginia
teresa P.
culloden, west virginia
"The service was quick and prompt. The problem Id quickly and fixed."
tammy B.
scott depot, west virginia
"Left dirt on my stairs and floor"
nick S.
charleston, west virginia
mr deal D.
st albans, west virginia
"On time and polite."
john M.
dunbar, west virginia
david S.
hurricane, west virginia
"fast, efficient work from technician who was very knowledgeable and friendly"
jean C.
scott depot, west virginia
pam S.
so charleston, west virginia
"The service tech is top notch!"
chris K.
hurricane, west virginia
"My appointment did not occur during the scheduled window (2 hours after). However, the technician Josh was courteous, helpful, thorough and professional. His service was excellent."
virginia S.
winfield, west virginia
robert M.
saint albans, west virginia
john M.
barboursville, west virginia
eric H.
charleston, west virginia
bob L.
south charleston, west virginia
"Tech was early and called me before he came. He did a good job and explained about the Freon in the system."
d.r smith S.
st. albans, west virginia
"My son talked to the service man"
ginger M.
scott depot, west virginia
"The tech immediately found a leak and repaired it. He explained what he was doing and how it effects our heating and cooling."
eric G.
south charleston, west virginia
"Prompt, friendly and knowledgeable."
jason F.
evans, west virginia
"They where friendly and respect and clean"
thomas M.
charleston, west virginia
isaac B.
hurricane, west virginia
"Good service"
mary L.
poca, west virginia
"On time. Very friendly. Knowledgeable ."
charlotte R.
south charleston, west virginia
"Joshua was very informative, courteous, and excellent at his job."
dennis A.
scott depot, west virginia
roger V.
ona, west virginia
david H.
st albans, west virginia
"Eli, josh and harold were great...they were very friendly and made every effort to make sure we were satisfied with what they were doing...they did an excellent job..."
mike M.
south charleston, west virginia
douglas C.
winfield, west virginia
"The maintenance person was very well informed n the procedure of cleaning and checking our air conditioning"
helen Z.
south charleston, west virginia
darrell B.
winfield, west virginia
melvin B.
tornado, west virginia
david C.
milton, west virginia
"Your service technician was great he kept me informed"
terry I.
scott depot, west virginia
"technician was thorough and courteous-knowledgeable in all aspects"
dennis L.
st. albans, west virginia
"I am a member of the advantage plan that allows for check-ups of my system. Without fail, very shortly after my system is checked out, I have to make another service call for my system not working properly, or at all. I am not happy at all about this. This seems to be a very odd coincidence."
sara L.
hurricane, west virginia
jamie C.
cabin creek, west virginia
carol M.
st albans, west virginia
"It was very obvious that he knew what he was doing. He did a great job."
kent S.
hurricane, west virginia
"TVSE called to reschedule the appointment, at the last minute, the day of appointment. Made service call less than easy , felt like service call was a burden to TVSE. Poor logistics and poor planning. Poor communication."
helen S.
charleston, west virginia
"he spent about 10 minutes checking the air and furnace. I don't believe he checked the air as the back door was not opened. It seems he only wanted to talk--I couldn't get rid of him. also no covering of feet with bags please don't send this person again"
dave B.
hurricane, west virginia
"TECH.WAS ON TIME AND PREFORMED EXCELLANT SERVICE AND ADVICE"
martha H.
st. albans, west virginia
"Quick and good service."
steve H.
hurricane, west virginia
"Technician has been here before and is very well trained and passes on information well."
doug K.
eleanor, west virginia
"Friendly and knowledgeable service technician."
lana K.
scott depot, west virginia
connie S.
nitro, west virginia
russell J.
hurricane, west virginia
"Very professional"
phil S.
elkview, west virginia
"The men were timely neat and courteous. They got the job done and moved on. In other words they did what was expected."
paul N.
ona, west virginia
brenda D.
charleston, west virginia
"Very efficient"
john V.
dunbar, west virginia
mr boley B.
culloden, west virginia
william J.
winfield, west virginia
howard D.
winfield, west virginia
catherine B.
dunbar, west virginia
robin W.
charleston, west virginia
"Technician called before arriving, arrived during the time promised and was very efficient but also friendly."
judy D.
nitro, west virginia
"The unit that he serviced was around snow and job was completed in timely matter."
paul P.
winfield, west virginia
"Service man was prompt, knowledgeable, and time efficient in servicing our unit. The only change you might make in the future is changing the phone number of the agent who called to set my appointment time. It showed up twice as "Potential Spam" on my mobile phone, and I almost didn't answer the calls."
mary goff G.
kenna, west virginia
"Very reliability when call for appointments and technician informs us of any problems."
janet P.
hurricane, west virginia
tahanna A.
charleston, west virginia
"Knowledgeable. Answered my questions. Very nice person."
ira G.
st.albans, west virginia
"on time, efficient ."
diana C.
scott depot, west virginia
"I feel they took advantage of me making me pay a large service charge especially when I have a maintenance agreement"
pam F.
st albans, west virginia
"I was notified when he couldn't come when scheduled and promptly rescheduled. Technician was on time and efficient."
jonna W.
st. albans, west virginia
"He was extremely polite, informative and very thorough."
patricia P.
st. albans, west virginia
"The technician was very sociable and friendly and did a wonderful job of maintenance."
lloyd S.
cross lanes, west virginia
leonard C.
st. albans, west virginia
"Adam was on his A game, did a grate Job."
pam M.
charleston, west virginia
susan M.
red house, west virginia
"The technician arrived on schedule and performed check up completely."
william G.
huntington, west virginia
"Good work"
hilda A.
huntington, west virginia
"The technician was friendly, and answered any questions that I had."
garth T.
so. charleston, west virginia
"The service technician took the time to thoroughly check our HVAC system and answer questions."
dnc booth B.
charleston, west virginia
"O n time Very friendly"
bob R.
charleston, west virginia
jake W.
scott depot, west virginia
"Im satisfied with the service but not with the product. Lennox has been nothing but a problem to me. I will never buy another Lennox unit. Its not right that I cannot get parts without going through a hvac company."
steve W.
red house, west virginia
"The technician called before arriving, showed up at the scheduled appointment time and explain everything he performed."
tony T.
barboursville, west virginia
ms browning B.
charleston, west virginia
"Problem with damper on humidifier was quickly fixed."
allen J.
scott depot, west virginia
nancy N.
huntington, west virginia
ken D.
charleston, west virginia
"as before, Technician provided professional and courteous service, and went above and beyond!"
lucretia N.
st albans, west virginia
jeff P.
charleston, west virginia
"The Technician pulled a great save on this one. He was given the wrong ticket (for my boiler instead of the mini-splits), but corrected the situation on site. He was very helpful in invoicing me for maintenance contracts that were due (something that I could not get the office staff to do for me). He was polite, helpful, and thorough."
david P.
charleston, west virginia
ryan D.
hurricane, west virginia
timothy C.
huntington, west virginia
ms k johnson J.
barboursville, west virginia
"Jeff always does a great job"
william dds inc I.
huntington, west virginia
"Good job"
bruce G.
culloden, west virginia
"The tecnician was polite, informative, and efficient."
patricia S.
charleston, west virginia
"Appreciate the service reminders. Call center for appointment scheduling was very prompt and courteous. Tech was extremely polite and provided details on systems check performed. He also checked and replaced the filter with the new one I ad purchased."
jeff P.
milton, west virginia
"professional"
beau G.
charleston, west virginia
"Just felt everything was over priced."
jeffrey C.
winfield, west virginia
keith H.
so charleston, west virginia
robert P.
charleston, west virginia
"The guys were so friendly while also providing a high level of professionalism. These is a group you can trust in your home and they take care of business"
shelia L.
scott depot, west virginia
"On time. Completed service within timeframe."
roy P.
fraziers bottom, west virginia
doris G.
st. albans, west virginia
"Technician was very friendly and professional"
david B.
sissonville, west virginia
roberta B.
charleston, west virginia
"Tech was friendly, efficient & knowledgeable"
donna H.
charleston, west virginia
"Professional, knowledgeable, and respects my property"
tom&dedra K.
hurricane, west virginia
"He was helpful and informative. Two weeks prior, however, we had scheduled an appointment for between 2 and 4. I had taken half the day off work. That particular technician never showed up nor called. I called the number used for making the appointment and spoke with an individual who told me he was likely running late and that she would have him call me and give me a time. No one called. No one explained. I got nothing from any technician on that day. I called that evening to reschedule. I have only praise for the technician who came to do maintenance on our system with the second appointment, but the week before, was not acceptable."
lynn G.
nitro, west virginia
barbara S.
hurricane, west virginia
"The tech seemed to know exactly what the problem was and how to fix it."
susan M.
tornado, west virginia
jeff W.
south charleston, west virginia
charles R.
st albans, west virginia
christopher R.
charleston, west virginia
"It took repeated phone calls, emails, and text messages for months to get my call returned."
frank B.
winfield, west virginia
"No alterrnatives other than Ruud"
donna J.
danville, west virginia
icy F.
charleston, west virginia
"Everyone is super Jeff was great.all techs are all nice.so happy I did business with u."
roger R.
scott depot, west virginia
robert L.
winfield, west virginia
chuck S.
st. albans, west virginia
"Junk! I bought this HVAC unit in 2018! IT HAS BROKEN 6 TIMES SINCE TWICE IN FEB. WITHING 24 HOURS. THERE IS NO USE T CALL THEM IF YOU CANGET THEM TH ONLY RECOURS IS THE ATTORNEY GENERALS FFICE ANF MY ATTTORNEY. IF FROZEOEAGAIN WITHIN24 HOURS OF THEM WORKIN IT"
carolyn H.
hurricane, west virginia
freda M.
hurricane , west virginia
"Adam Scarbro was very professional, courteous & knew exactly what needed to be done. We appreciate the promptness in getting an appointment."
deborah lovely L.
south charleston, west virginia
mark C.
st albans, west virginia
"Tech explained very well how fan motor was at high end of range for drawing amperage. Let me know what will be watched in the future."
raymond L.
hurricane, west virginia
gary H.
milton, west virginia
"Great thorough service as usual"
norma C.
scott depot, west virginia
"Timely appointment with knowledgeable technician and completed on time in a professional and courteous manner."
georgina S.
cross lanes, west virginia
"The service visit was not overly long. Josh was very efficient, friendly and informative."
danny L.
charleston, west virginia
mr johnson J.
hurricane, west virginia
"It is not working 6 days after this service e"
james W.
saint albans, west virginia
lily's P.
huntington, west virginia
"Always professional and friendly."
george H.
charleston, west virginia
"The technician explained what he did and was very courteous and efficient. I especially appreciate him wearing a mask and booties."
calvin V.
scott depot, west virginia
"Your employee wvery professional, friendly, clean, and enjoyable. We will give you a call in the future. Thanks"
pamela W.
huntington, west virginia
"He saw our problem. We are supposed to get a call to schedule service to fix the problem. We our waiting for the next appointment call."
james B.
milton, west virginia
"The service man was very friendly and knowledgeable about unit and preformed excellent service"
everet S.
point pleasant, west virginia
"Your man is a asset to your company, very polite and informative, does a fantastic job all around"
linda W.
scott depot, west virginia
laura Y.
scott depot, west virginia
"Prompt, efficient. Went above and beyond."
rhonda B.
huntington, west virginia
john B.
scott depot, west virginia
katherine K.
hurricane, west virginia
"Fast and efficient"
barbara T.
hurricane, west virginia
"He was on time, polite and thorough."
larry C.
huntington, west virginia
"I believe they are honest and do a very good job."
lucas A.
saint albans, west virginia
"Very informative and polite quite helpful! The technician explained to me about my old system and even though I wasn't going to get service he was so nice I figured why not and bought a system"
ralph K.
st albans, west virginia
"The service were right on time and very professional."
don L.
dunbar, west virginia
"Service was on time and the technician was very professional and informative."
john V.
dunbar, west virginia
"I hate calling your call center in order to schedule service. I prefer calling the Teays Valley Service near me."
al D.
huntington, west virginia
"Adam always checks things that most people over look and he explains everything so that I feel comfortable with what he is doing. That is why I always ask for Adam to service my unit."
terry G.
ripley, west virginia
"technician very knowledgeable answered all questions I asked him."
mike U.
charleston, west virginia
charles R.
st albans, west virginia
tammy W.
buffalo, west virginia
karen W.
saint albans, west virginia
kevin W.
scott depot, west virginia
"Came on time and worked efficiently."
christophe tolley T.
charleston, west virginia
kenneth O.
hurricane, west virginia
debbie S.
charleston, west virginia
"The technician was friendly and prompt."
joe W.
hurricane, west virginia
"Punctual and knowledgeable"
debbie A.
st albans, west virginia
"The service technician, Adam, was very professional, kind, and knowledgable."
roseann B.
scott depot, west virginia
"Arrived early, very polite, did a good job"
tim H.
cross lanes, west virginia
"Randall was courteous, professional and responsive to all my questions. He did a good job in selecting cable routings, humidifier location which resulted in favorable routings of the steam and drain lines and good positions for service access. He finished on time with an excellent system Installation."
judy M.
hurricane, west virginia
"I think techs name was Tony Was nice, polite , knowledgeable and clean."
eric M.
charleston, west virginia
sally R.
hurricane, west virginia
"Tech diagnosed problem quickly then made necessary repairs. Very knowledgeable young man."
kelly C.
hurricane, west virginia
fred B.
hurricane, west virginia
"Arrived a lot sooner than expected. Found the problem quickly and ordered new part."
debbie H.
nitro, west virginia
"John Burton explained everything that was wrong with my unit then explained how he fixed it."
beth C.
winfield, west virginia
"Didn't appreciate waiting 5 days with a furnace that NEEDED replaced"
dean P.
charleston, west virginia
mike M.
red house, west virginia
"Very knowledgeable!"
peggy O.
walton, west virginia
"Very professional and polite. Ver knowledgeable and great service.?"
mike (owne D.
barboursville, west virginia
"Tech was awesome. Very informative and professional . Top notch . System works great."
arnold K.
st albans, west virginia
"I was very happy. The gentleman knew what he was doing."
jonna W.
saint albans, west virginia
"Jonathan exhibited wonderful courtesy and exemplary customer service!"
linda D.
charleston, west virginia
"Service Technician was very professional and helpful in correcting the issue I was having."
william C.
charleston, west virginia
"The technician was very knowledgeable and thorough in explaining our systems and the installation for both units!!!"
carmen H.
winfield, west virginia
"From start to finish the installers were professional, kind, considerate, and extremely conscientious of our needs. They went to extreme lengths to ensure that we were very happy with the placement of our new unit and that the wiring was athletically pleasing. They took their time and went into great detail to ensure we understood exactly how to operate and maintain our unit. It was an overall fantastic experience."
beverly C.
charleston, west virginia
charles G.
charleston, west virginia
"He was informative, polite, and knowledgeable"
emory M.
hurricane, west virginia
"Service technician arrived on time. Was very professional and polite."
richard G.
hurricane, west virginia
"The job is not complete. Still waiting on a filter."
bill B.
huntington, west virginia
everet S.
point pleasant, west virginia
"The service man was fantastic"
von C.
charleston, west virginia
"I received prompt service."
william G.
huntington, west virginia
"Ricky was polite, listened carefully to my problem, and gave me options to solve the problem, although he could not find the exact cause since the problem could not be triggered to occur while he was testing my furnace"
susan M.
charleston, west virginia
"Prompt, kind and a life saver!! Please give Burton an extra commendation for his help!! Our power was out and my mom was home alone with no heat!! He saved the day!!"
miss grate G.
charleston, west virginia
"Arrived as scheduled, founds the issue and fixed it quickly."
bruce A.
nitro, west virginia
"Quick, same day respinse and spit-on service!"
casey H.
huntington, west virginia
andrew A.
charleston, west virginia
"He explained how to use the display pad and find info. We needed. Was very patient and found no problem."
judy P.
dunbar, west virginia
"Justin was very professional and friendly."
virginia H.
charleston, west virginia
"technician was very friendly and helpful"