Teays Valley Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 3,248 Reviews
barbara M.
hurricane, west virginia
stephen W.
hurricane, west virginia
"Resolved problem quickly."
william L.
south charleston, west virginia
"Good job"
beverly T.
scott depot, west virginia
charles W.
hurricane, west virginia
glen H.
st albans, west virginia
dr plumley P.
huntington, west virginia
"Adam was everything I expected an expert to exhibit."
shirley bowling B.
poca, west virginia
tom M.
sissonville, west virginia
"Solved problem quick"
sharon M.
huntington, west virginia
anthony A.
charleston, west virginia
mrs staun S.
charleston, west virginia
tom V.
charleston, west virginia
"They came when they said they'd come, did what they said they'd do, and charged what they said they'd charge. I have nothing about which to complain concerning their service and the way they stand behind the produclts they sell and install."
mr umstot U.
charleston, west virginia
kenneth O.
hurricane, west virginia
joe W.
hurricane, west virginia
teddi S.
charleston, west virginia
"They were very professional and knowledgeable. Came on time. Worked on my furnace,Found nothing wrong. Very polite and friendly."
james B.
charleston, west virginia
"Good work"
miss grate G.
charleston, west virginia
"efficient and courteous"
grover M.
charleston, west virginia
john O.
st albans, west virginia
"technician called first to say he was on the way"
richard W.
scott depot, maryland
mike M.
south charleston, west virginia
abf F.
nitro, west virginia
"Response time was excellent. Technician was knowledgeable, efficient and exhibited a pleasant personality. He presented himself in a professional manner. Problem was diagnosed and rectified quickly."
cassel P.
cross lanes, west virginia
larry W.
griffithsville, west virginia
"spent time on the job ....thorough careful worker"
dave B.
hurricane, west virginia
"EXCELLENT SERVICE ,GREAT PERSONEL"
june B.
charleston, west virginia
roger V.
ona, west virginia
jon M.
hurricane, west virginia
marsha M.
hurricane, west virginia
james S.
milton, west virginia
edward B.
elkview, west virginia
"Tech was thorough and quick"
jonathan H.
hurricane, west virginia
ann S.
hurricane, west virginia
"He got on with the job with efficiently and without fuss."
ashley H.
scott depot, west virginia
"They didn't tell me what was wrong with my heat or how much it would cost to fix it. They only tried to sell me a new heat/AC unit. One of the guys didn't cover his nose with the mask even though I specifically asked for the technicians to be masked because I'm pregnant and at high risk for COVID-19."
marshall P.
charleston, west virginia
"He was knowledgeable, throough, honest, polite."
greg A.
charleston, west virginia
"Brett always make my problem a priority and expedites expediently. Chuck practiced COVID requirements and quickly resolved the problems."
marshall M.
charleston, west virginia
"on time and very professional"
vaughn W.
cross lanes, west virginia
"Always on time and you pursued my business."
jean F.
nitro, west virginia
robert T.
charleston, west virginia
"Chuck explained everything that he had done and that the system was ready for winter."
john C.
dunbar, west virginia
"excellent prompt service as usual"
james S.
charleston, west virginia
"Our technician was efficient and knowledgeable. He provided suggestions for keeping our system running at peak efficiency."
patricia P.
st. albans, west virginia
"Very efficient and thorough job. Friendly and courteous technician."
chris K.
st albans, west virginia
"Quick response; professionalism; helpful communication."
farris B.
west hamlin, west virginia
"Technician was prompt,courteous & thorough."
kent S.
st albans, west virginia
penney B.
hurricane, west virginia
charlene S.
hurricane, west virginia
"Eddie explained what he did also asked us if we had questions"
zelma W.
scott depot, west virginia
liberatore C.
barboursville, west virginia
"The men worked hard fulfilling the job results. They let us know every day that they were beginning their work."
helen witzberger W.
saint albans, west virginia
"Very efficient worker"
dennis A.
scott depot, west virginia
"He w as polite & was knowledgeable about his job."
roberta B.
charleston, west virginia
"The norm, knowledgeable, courteous and friendly."
greg R.
huntington, west virginia
charla M.
point pleasant, west virginia
"Technician was very polite and seemed very knowledgeable and explained exactly what he thought the problem was and fixed it."
carol W.
scott depot, west virginia
"Chuck was very quick to make the diagnosis we needed to correct our air handler problem."
skip W.
charleston, west virginia
"On time,got in and got out, knew what he was doing."
lirerose B.
dunbar, west virginia
"Your staff are polite & knowledgeable"
larry T.
hurricane, west virginia
"The technician was very thorough and knowledgeable."
jeff P.
charleston, west virginia
"Job Nicely done."
mary P.
huntington, west virginia
"He told me about a problem with my foundation that needed to be taken care of and I was not aware of because shrubs against the foundation was hiding the problem. Problem solved the next day. Thank you Shane"
andy R.
st albans, west virginia
"On time and do very good work."
daniel M.
hurricane, west virginia
"The technician was very courteous and explained what was being done. He answered all questions and was very informative."
kyle B.
scott depot, west virginia
"People were very nice, knowledgeable, and professional"
doris G.
charleston, west virginia
keith H.
so charleston, west virginia
donna G.
huntington, west virginia
"I suppose the technician checked everything he was supposed to, I did have an issue with his personal phone call while doing the service. I could hear him speaking on the phone for at least 25 minutes. I believe he was working while speaking but Im not a fan of personal phone use while working."
judy L.
huntington, west virginia
ken D.
charleston, west virginia
"Because I was very satisfied"
wayne R.
huntington, west virginia
"Technician was knowledgeable about our system; professionally courteous and considerate of our time."
arnold H.
scott depot, west virginia
"Come in do the job. Ask if any questions and politely leave. Great service"
robert K.
hurricane, west virginia
"Received prompt, professional service. The Technicians were very professional and clean."
dawn W.
charleston, west virginia
"Chuck is very knowledgeable fixes anything that he finds wrong and always explains what he is doing and why he is doing it. Onus ge is just a nice friendly guy"
craig K.
ripley, west virginia
robert L.
sissonville, west virginia
"Person's performance was very good. He provided important information pertaining to getting the best performance from our heating system."
isaac B.
hurricane, west virginia
"Problem was resolved & technicians were friendly & courteous"
allison H.
barboursville, west virginia
"Polite professional, caleb still needs to do crawl space."
lucretia N.
st albans, west virginia
elizabeth H.
scott depot, west virginia
"Eddie was professional and was able to find out what the problem was very quickly!"
wayne T.
charleston, west virginia
jason O.
pratt, west virginia
"Eddie does Excellent work & Explains things well"
ryan P.
winfield, west virginia
"Chuck is a very skilled tech and gets the job done right !"
james K.
nitro, west virginia
"I think the service representative did a good job inspecting the furnace."
saundra H.
dunbar, west virginia
"He was wonder explained everything I would ask for him again"
barbara S.
hurricane, west virginia
"Was on time, friendly, and assume knew what he was doing - system works!"
patricia H.
charleston, west virginia
"As always, all staff are courteous and respectful. I always request Jeff as I feel I know him and enjoy welcoming him into my home. He answers all my questions and concerns no matter how "silly". Mostly I trust him."
laura H.
dunbar, west virginia
"The technician, Ryan, did a great job. He took care to keep my home clean while he cleaned the duct work. He was respectful to me and my home. I was very pleased with the quality of work done."
larry D.
charleston, west virginia
"Fast, reliable, and efficient service"
jan P.
hurricane, west virginia
fay J.
dunbar, west virginia
"HE EXPLAINS WHAT HE DID. VERY FRIENDLY."
deena T.
st albans, west virginia
"Tech was polite and knowledgeable. I was surprised that a filter is not included in the maintenance service. I had to run to the hardware and buy a filter. To me it would make more since to have on hand the kind of replacement filter to be used for the furnace that was installed. Just sayin."
stephanie c.
hamlin, west virginia
"excellent customer service from everyone"
lora S.
ona, west virginia
"They had someone at my house within an hour of my first phone call and were courteous and helpful."
darlene B.
eskdale, west virginia
liberatore C.
barboursville, west virginia
"I like that he took a picture of our problem to show us."
andrew R.
charleston, west virginia
"Caleb did a great job of listening to me and explaining his recommendation. Enjoyed talking to him."
donna H.
charleston, west virginia
"Technician thorough and respectful of my house."
edward B.
elkview, west virginia
"Excellent work and fast service but very expensive"
veronica C.
winfield, west virginia
"On time polite covered shoes explained what he did"
mr boley B.
culloden, west virginia
tammy E.
huntington, west virginia
"Everything was handled very safely and professionally. I love how the team scheduled everything, confirmed with an email, called before coming, and emailed results after. I also greatly appreciate how safe the Tech was. He kept his distance and wore a mask. Perfection!"
lisa B.
nitro, west virginia
"Very courteous on time great job"
betty M.
st.albans, west virginia
elizabeth B.
charleston, west virginia
michael H.
charleston, west virginia
terry G.
charleston, west virginia
"I received what I consider good and caring service."
joseph H.
hurricane, west virginia
"Efficient service"
roberta B.
charleston, west virginia
"Knowledgeable, friendly, a job well done"
john F.
charleston, west virginia
"The young man went to pick up furnace filters to assure i had enough for months to come."
dr howard H.
hurricane, west virginia
ms smith S.
culloden, west virginia
sheila F.
cross lane, west virginia
"They were quick to respond and the technician was very personable taking time to explain everything to us"
jerome H.
belle, west virginia
"The technician answered all my questions and provided me with information on up keeping my unit"
martha M.
winfield, west virginia
"Teays Valley Heating and Air Conditioning Service has the most reliable service personnel."
james C.
nitro, west virginia
"THE TECHNICIAN WAS HERE ON TIME QUOTED, WHEN AND DID HIS WORK IN A TIMELY MANNER."
jason R.
scott depot, west virginia
"Extremely helpful and friendly service."
jill D.
charleston, west virginia
"Could not identify problem other than breaker being flipped. No explanation why despite no power surges during the day. so told us to call electrician next time we had a problem. The unit is 5 weeks old"
tim N.
scott depot, west virginia
"Forgive me for not recalling the name of the very pleasant, very competent and very helpful service technician. The call was perfect."
david R.
crosslanes, west virginia
"Your technician was very professional, knowledgeable and respectful of the protocol for COVID-19"
phillip C.
hurricane, west virginia
greg A.
charleston, west virginia
"Eddie and Alex were prompt and professional and together resolved the problem within 24 hours."
devon C.
hurricane, west virginia
"Professional"
frank M.
charleston, west virginia
"Alex is very friendly. He knows what he is doing. He is technically competent answering all my questions and concerns."
chelsey L.
hurricane, west virginia
"Chuck was very nice and very informative on what me and my husband needed to take care off. He fixed the problem with our A/C unit and gave us piece of mind."
emma T.
s charleston, west virginia
"I think this was the best service I have had ."
john D.
charleston, west virginia
"Technician was very prompt and courteous. Explained in detail what he had done on both systems, including correction of potential problem areas."
mr skiles S.
charleston, west virginia
"Jeff Beaver was very knowledgeable about the process of my heating and cooling system and he answered all my questions in s timely manner."
mike H.
st albans, west virginia
"Tech was on time, very cordial as well as knowledgble."
edward N.
hurricane, west virginia
"It took three days to get the service after scheduling."
ralph H.
hurricane, west virginia
"Punctual, timely & professional.. very personable and accommodating."
kathy B.
hurricane, west virginia
doug M.
charleston, west virginia
"On time, efficient, nice, wore mask, covered shoes"
mr johnson J.
hurricane, west virginia
rita (owner) (.
culloden, west virginia
"They did a outstanding job."
gwen S.
eleanor, west virginia
"Shane and Bill were friendly and knowledgeable. They didn't waste time and got started right away. They found the problem and even cleaned my filters inside for me."
helen F.
ona, west virginia
elliott B.
charleston, west virginia
"Because he came within the arrival window and checked our A/C for us and resolved the issue we had."
denise H.
spencer, west virginia
"always prompt and courteous"
harvey W.
nitro, west virginia
"Would have been a 10 rating but technician arrived at 8:30 and we slept in that morning and were still in bed. Appointment time was 10:00 to 12:00."
ken D.
charleston, west virginia
"because Mason did an excellent job, was courteous and respectful"
sarah W.
scott depot, west virginia
"On time. Easy to work with."
gary C.
charleston, west virginia
"Alex is a thorough and experienced technician. He is very personable and an asset to the company. He should be recognized and commended for his professionalism and dedication."
keith D.
st albans, west virginia
laura H.
dunbar, west virginia
"I am very pleased with how knowledgeable the salesman, Caleb, was when helping me select the right equipment for my home. He was able to correctly identify what was going wrong with the system I had and recommend equipment to keep my home comfortable. He took time to make sure I understood the issues I was having and why the equipment would work for my home. I am so happy with the new system. It has exceeded my expectations."
thomas V.
charleston, west virginia
"Good, professional technician who has been here previously and is familiar with my home and equipment."
calvin S.
charleston, west virginia
"The gentleman said he was serving both units and would be with us for 3-4 hours, then stated he had another appt. and left. He was only there 35-40 minutes. Prior to that we had an appt. scheduled and no one showed up or called."
barbara O.
charleston, west virginia
"The consultant provided detailed information on heating and ac systems and was available throughout the installation process to address any concerns,"
timothy C.
huntington, west virginia
mr minardi M.
charleston, west virginia
"On time and courteous."
vickie L.
st albans, west virginia
"Excellent service by Christian. Thank you."
penny R.
south charleston, west virginia
"Talked about how to kleptocracy clean."
fred D.
charleston, west virginia
jon T.
scott depot, west virginia
"Adam was COVID-19 compliant, professional, honest and capable."
greg L.
redhouse, west virginia
"Chuck is a good communicator and quickly builds trust."
renee F.
charleston, west virginia
"Adam was right on time and service was efficient."
lois F.
hurricane, west virginia
"Very friendly"
ronnie E.
st albans, west virginia
"The Technician was Very Professional and Competent."
jeff A.
fraziers bottom, west virginia
gaylor G.
charleston, west virginia
"I was quoted $700.00 for a fan motor for my air conditioner not including labor. At the most it should cost $250.00. I ultimately I paid $160.00. Taking advantage of folks is bad but this was over the top. Maybe it was my just being a woman. Who knows but when my brother came home and saw this estimate he said we would definitely b able to do better."
lewis W.
hurricane, west virginia
"Technician was very polite and professional, checked our system, and explained to me what all he did."
adrian H.
milton, west virginia
mark B.
saint albans, west virginia
"The technician is always very helpful and attentive."
larry C.
charleston, west virginia
"Adam was very thorough and made positive suggestions"
glen M.
hurricane, west virginia
"On time, covid-19 awareness, friendly service"
kim H.
cross lanes, west virginia
alfred W.
leon, west virginia
megan M.
st albans, west virginia
"Was satisfied with service just told I would receive a call to let me know when the parts got here. Wasnt sure when they would be put on. Get call asking if they could come now I wasnt home because of no air for 3 days. Was told I would be called right back to let me know when he would be here the next day. I didnt receive that call. I called back 3 times. But he worked hours on my unit and had a senior tech come out and found my issue."
nancy H.
huntington, west virginia
"Prompt. Called and told me he was on his way."
mr harris H.
st albans, west virginia
michael M.
so charleston, west virginia
"Tech did not let us know ahead of time that replacement parts are not readily available"
martha M.
given, west virginia
"Our salesman was very knowledgeable, friendly, and helped us find the right model to purchase."
evelyn L.
charleston, west virginia
"Service Tech did a good thorough job of checking out the Air conditioning equipment and cleaned the coils on the condensing unit."
judy B.
charleston, west virginia
"Professional. Thorough."
jacob D.
hurricane, west virginia
"Everything was top notch. The work was completed in a timely manner and everyone did a great job who were involved. I knocked off one point only because my garage was left a little bit messy, but nothing worth complaining about. Overall, a great job!!"
marjorie M.
huntington, west virginia
deborah H.
south charleston, west virginia
"On time"
mary L.
poca, west virginia
"Friendly and courtous"
marshal M.
charleston, west virginia
"they never showed up"
romona T.
hurricane, west virginia
"Have been a customer of Teays Valley for many years. Always responsive."
marsha W.
huntington, west virginia
"He did a good job, was polite and finished quickly."
john M.
winfield, west virginia
"The service expert was very courteous and knowledgeable"
charlie A.
huntington, west virginia
ruby K.
st albans, west virginia
jeff P.
milton, west virginia
jimi G.
winfield, west virginia
linda L.
charleston, west virginia
rick F.
huntington, west virginia
jonathan H.
elkview, west virginia
"I was very impressed with my technician Robert. I was not here when he got here and explained to him i would be there in 15 min due to a family emergency. Most people would not be happy to arrive and someone not being home. He went ahead and worked on the outside unit while waiting on me. He help explain what he was doing, what issues he saw and was very kind."
mark S.
huntington, west virginia
"Didn't show up."
michael W.
huntington, west virginia
"The technician was very kind and knowledgeable!"
jordan D.
huntington, west virginia
"The service was excellent. The only thing that disappointed us was the fact we had to pay $104.00 for someone to come out and tell us what we already knew, which the best route would be to get a new AC unit. I thought our appointment was an estimate on the price of the new unit, but that was not the case and this was a little upsetting."
dwight F.
charleston, west virginia
"Jeff went way beyond to help me on a Saturday night! Your call center had me on hold for 20 minutes and would not answer so I had his direct cell number and called him....he happened to be on call and was here in 45 minutes! Your answering service needs more employees or something....what if I did not happen to have Jeff's cell number?????"
elizabeth B.
charleston, west virginia
"Technician was very cordial and followed Covid guidelines. He also knew what he was doing."
keith H.
south charleston, west virginia
christophe D.
hurricane, west virginia
"Jeff beaver is the best technician you have in all respects. His advice, his work and his personality are absolutely wonderful."
jane P.
huntington, west virginia
"Friendly and courteous, showed up on time. A-OK"
kevin M.
st albans, west virginia
"Ricky was very thorough in his review and explained what he was doing and why."
eric M.
charleston, west virginia
shelia C.
scott depot, west virginia
"Professional technicians explain the service."
larry C.
huntington, west virginia
"Did a through job."
pat W.
hurricane, west virginia
jack M.
charleston, west virginia
margaret B.
charleston, west virginia
brandon Y.
charleston, west virginia
"Friendly, knowledgeable, and professional"
shannon B.
charleston, west virginia
"Didnt send verified & specifically noted tech that does our service."
carolyn S.
hurricane, west virginia
"Technician never showed up. It took two phone calls before a manager called me back with an explanation as to why the technician did not show. No explanation beforehand that technician would not show. Extremely poor customer service. I would recommend that if an initial service call is handled this way then so is follow up service. Will not recommend this business."
bill B.
hurricane, west virginia
"tecin tracing and repAIRING CLOGGED DRAIN LINE.hnician went above and beyond"
fred D.
charleston, west virginia
"capable , mannerly,thorough"
larry W.
griffithsville, west virginia
"technician was on time, did a good job. Very pleased."
cheryl manypenny T.
scott depot, west virginia
"Very personable, polite and knowledgeable!"
mr whitmore W.
ona, west virginia
"They worked hard to get the job completed right. We can tell such a difference in our Air Quality."
kelly M.
hurricane, west virginia
"Always satisfied with my service"
gary H.
milton, west virginia
"Christian is completely professional,polite,respects my home"
michael G.
huntington, west virginia
"Professional, courteous, knowledgeable, efficient."
naaman B.
scott depot, west virginia
robert C.
hurricane, west virginia
"Quickly figured out the problem and explained to us what was needed to correct. As usual technician was friendly and professional. We have appreciated the good service we have gotten from TV Service Experts over the years."
tom M.
hurricane, west virginia
larry C.
charleston, west virginia
"Prompt service response and technician make a quick diagnosis and fix"
roger H.
scott depot, west virginia
"The young man was very nice but was not able to fix the problem."
paul T.
charleston, west virginia
"Adam was very open and informational during the entire time/"
jean K.
so charleston, west virginia
john P.
hurricane, west virginia
victor S.
huntington, west virginia
"solved the problem i was having with my ac unit."
anthony A.
charleston, west virginia
dennis jarlais J.
apple grove, west virginia
"Adam Gongloff installed a new pressure release valve, and relief piping to the water heater. It has been about 3 or 4 days and we have not experienced any more water leaks from the water heater. Very happy about his fix."
rebecca K.
huntington, west virginia
christophe D.
hurricane, west virginia
"Jeff Beaver is more than a superb technician, he is an excellent communicator who can explain any and all problems and remedies related to the equipment he services. His reliability and expertise have kept us loyal customers for a great many years now."
virgil M.
charleston, west virginia
"Christian did great job in tuning up my A/C."
rosie W.
huntington, west virginia
john M.
charleston, west virginia
"Tech was professional and very efficient and explained everything thoroughly."
sean O.
hamlin, west virginia
robert W.
so. charleston, west virginia
"Service rates this"
mike H.
tornado, west virginia
"Caleb was polite, courteous and knowledgeable."
robert H.
hurricane, west virginia
judy P.
dunbar, west virginia
"Technician was on time and very knowledgeable."
carolyn S.
hurricane, west virginia
"This high rating is because we have always gotten good service, especially by Bret and Jeff. We have used this company for several years. Always got good service, especially from Bret and Jeff."
janice K.
south charleston, west virginia
ken H.
scott depot, west virginia
loyd C.
dunbar, west virginia
"Came when they were supposed to and worked proficiently to complete the job."
elliott B.
charleston, west virginia
"A new furnace installed as promised and it seems to be working well."
william B.
poca, west virginia
"Knowledgeable technicians with excellent customer service and troubleshooting skills"
dennis .
apple grove, west virginia
"Called on a Saturday, by noon on Tuesday a new water heater was installed, very timely service as our existing was heater had a crack in the base."
g.c. H.
scott depot, west virginia
michele K.
st albans, west virginia
robbie G.
south charleston, west virginia
"We had a complete heating/air unit installed. They completed the task in one day (approx. 9-6:00), used drop cloths and booties, and readily explained any questions that we had. It works beautifully. Our old unit had been serviced by their six month plan."
david A.
huntington, west virginia
"The technician was late. I called dispatch they could not reach him. Then he finally called 2 hours later and said I stared of coming out to give an estimate hed just give a ball park on the phone."
bruce B.
winfield, west virginia
"Did his job in a very professional manner"
david K.
hurricane, west virginia
david D.
south charleston, west virginia
"Everything was perfect!"
donna G.
belle, west virginia
"Technition was professional and friendly."
david D.
madison, west virginia
"Chuck was awesome needs to be training everyone on customer service"
barbara M.
hurricane, west virginia
herschel L.
barboursville, west virginia
"Professional and knowledgeable"
john M.
hurricane, west virginia
jill D.
charleston, west virginia
jack D.
huntington, west virginia
"answers all questions, very through"
ms k johnson J.
barboursville, west virginia
randy S.
charleston, west virginia
bruce G.
culloden, west virginia
lois S.
huntington, west virginia
"Our service person was very professional and informative. We trust his opinion and suggestions."
allison H.
barboursville, west virginia
"On time thorough professional friendly"
narendra P.
charleston, west virginia
"NA"
john D.
south charleston, west virginia
sue S.
charleston, west virginia
"Tech courteous, efficient, and thorough"
roger M.
st albans, west virginia
"They always do excellent work"
norman M.
hurricane, west virginia
sharon R.
scott depot, west virginia
"The technician seemed to be knowledgeable about his job. Came in went straight to work."
dan E.
hurricane, west virginia
"Fast response (once I called...never did get a call, email, or otherwise schedule inquiry from the online form). Good communication by the tech, and immediate determination and resolution."
bryan M.
scott depot, west virginia
"Knowledgeable, thorough, friendly service tech"
ms johnson J.
charleston, west virginia
"The technician was very polite, checked out some things I asked for and even put away my hose when he was done."
ken S.
charleston, west virginia
"Very professional, punctual and component."
bruce A.
nitro, west virginia
"Very satisfied with both visits."
nicholas R.
hurricane, west virginia
tim C.
south charleston, west virginia
"The Tech. Found and fixed a AC problem that had occurred off and on for the past year."
jim W.
charleston, west virginia
"Prompt, friendly and thorough."
eric H.
charleston, west virginia
"Electric water heater was sent; we needed gas."
paul M.
elkview, west virginia
"Knowledgeable about the product and very courteous"
stephen T.
scott dopot, west virginia
"Jeff Beaver answered all of our questions about our system. He demeanor was excellent. He was very knowledgable. He did a great job solving our problem. He also set up a maintenance contract for us and gave us a report. Also the receptionist that answered the phone was helpful and nice."
jerry K.
st albans, west virginia
lanny M.
huntington, west virginia
"Did what he was supposed to do and was courteous!"
david H.
st albans, west virginia
"Great service...professional and friendly"
kevin N.
hurricane, west virginia
roger B.
charleston, west virginia
"Tests Valley tech's have kept our house warm and of cool x 41 years...We felt on you"
terry G.
charleston, west virginia
brenda M.
hurricane, west virginia
"The technician provided my tune up and follow up information in a timely manner."
rebecca P.
charleston, west virginia
"He was good"
ms cottrell C.
point pleasant, west virginia
tammy S.
barbersville, west virginia
"Technician didn't show up not did they call"
joshua G.
winfield , west virginia
larry W.
hurricane, west virginia
summer R.
st albans, west virginia
"Never had any issues with Jeff"
mr. estep E.
charleston, west virginia
"On time and polite"
diane E.
huntington, west virginia
"Stephanie was fantastic in getting me scheduled. She worked very hard in getting a technician that could work within my schedule. Adam was an excellent technician. He took time to explain what he was doing and why."
joyce A.
cross lanes, west virginia
"Professional and polite."
harold F.
charleston, west virginia
"They did a very great job installing the system."
steve R.
south charleston, west virginia
"Adam is very knowledgeable and answered all my questions. He is very efficient and polite."
gary L.
huntington, west virginia
jean C.
nitro, west virginia
"everyone has been helpful and patient as we get used to our new unit and extremely prompt in responding to us"
tracy S.
west hamlin, west virginia
"Adam was very good. Hey very professional and gets to the bottom of the trouble and fixes it"
jerry W.
hurricane, west virginia
"He knew his job did it well and made sure that he answered any questions which we asked him."
james C.
nitro, west virginia
"HE HAD MY SYSTEM WORKING IN ABOUT 10 MINS"
dana S.
hurricane, west virginia
"Adam was courteous and very professional and explained what he was doing"
darlene S.
scott depot, west virginia
"seemed efficient; definitely polite & courteous"
angela L.
hurricane, west virginia
"Repair did not work and I am out over $450.00?? I was out of town and my daughter dealt with technician. She said he was very nice and courteous. As a retired person in a fixed income, wasting this much money and still not having AC is discouraging. I have been a client of this company for over 30 years. I will definitely be finding an another company. Very upset!"
william B.
hurricane, west virginia
"Did what was needed"
paul S.
scott depot, west virginia
shirley L.
huntington, west virginia
"On time, very careful to sanitize, excellent cleaning of ac, unobtrusive, efficient, very knowledgeable about eequipment and contract."
pat B.
charleston, west virginia
"Eddie was very professional and seemed to know what he was doing. Wore a mask and covers for his shoes. Worked even in the rain outside."
chris K.
st albans, west virginia
jo B.
so charleston, west virginia
"The service man showed up a day early and didnt give up until he found the problem even though it was pouring down the rain."
glen H.
st albans, west virginia
chuck S.
st. albans, west virginia
"considerate, on time, knowledgeable"
maureen D.
so charleston, west virginia
"One area was not cleaned up"
jane G.
cross lanes, west virginia
carolyn G.
dunbar, west virginia
"Kept me informed and explained what he did and what he found"
bradley B.
huntington, west virginia
lynn G.
nitro, west virginia
"Robert was very knowledgeable and friendly"
mrs hughes H.
charleston, west virginia
david W.
ona, west virginia
shirley R.
eleanor, west virginia
"The technician, Chuck, is always on time well prepared, courteous, helpful. He has been coming for sometime and is familiar with our set up."
john D.
south charleston, west virginia
"Very professional, courteous. Obviously knowledgeable."
joni W.
hurricane, west virginia
"Very informative and took care of our concern"
mr whitmore W.
ona, west virginia
"Took care of repairs that were needed"
janet S.
charleston, west virginia
"Friendly and efficient service technician."
jean C.
scott depot, west virginia
jane P.
huntington, west virginia
"Rick is always on time and takes care of business"
kathryn D.
st albans, west virginia
"I was asked if I wanted the filter replaced. My understanding was that I would cover the cost of the filter NOT have to pay a travel fee when I had already paid for the service call."
william L.
south charleston, west virginia
john C.
dunbar, west virginia
"Prompt efficient and professional service."
mary mozingo M.
charleston, west virginia
carol M.
st albans, west virginia
"He was willing to answer any of my questions, He also checked out everything. He was very friendly."
eric H.
charleston, west virginia
"On time, considerate, explained what was done, professional."
marsha M.
hurricane, west virginia
tom S.
nitro, west virginia
"Good"
larry M.
scott depot, west virginia
"Service was quick, Technician was efficient and friendly. Explained what he did. Put on booties when entering house"
william H.
hurricane, west virginia
"The technician was friendly and easy to work with ."
harold V.
charleston, west virginia
"Concerned with the AC unit not secured to platform enough and possibility could topple over and pipes going outside house not caulked around holes"
dr plumley P.
huntington, west virginia
"Friendly and knowledgeable."
justin B.
scott depot, west virginia
"All went great. Technician very good."
greg B.
scott depot, west virginia
tara M.
charleston, west virginia
larry Y.
south charleston, west virginia
tom C.
hurricane, west virginia
"Technician was courteous, knowledgeable and professional. He arrived on time and performed task in a timely manner."
valerie W.
hurricane, west virginia
"Technician was thorough and helpful."
jim L.
huntington, west virginia
"Polite and courteous technician"
tom/mara E.
charleston, west virginia
"He was prompt and polite. Did the job and left"
sherman W.
red house, west virginia
dawn G.
winfield, west virginia
"The problem was fixed very quickly. I appreciate how he explained what was wrong. He was great!"
james K.
nitro, west virginia
"Technician was polite, efficient, and practiced safety rules."
sean P.
evans, west virginia
"Alex has worked on our system in the past. He is very profession, friendly and informative."
anne W.
huntington, west virginia
"Christian was very friendly and aware of the safe distancing that s now the "new norm" in our world. He had to work in rainy weather, but did it with a smile."
dwight F.
charleston, west virginia
"I can always depend on Brett and Alex to come when they say they will and to keep me posted on any changes in the schedule."
hervie B.
so charleston, west virginia
"Technician knew what he was doing. He was friendly. I requested his service because he had been here before and I was comfortable with him and how he handled himself."
jay E.
hurricane, west virginia
jeff T.
sissonville, west virginia
"Chuck just really explains everything to you about your unit"
william B.
hurricane, west virginia
"He worked for three hours check all reason that could problem to keep happening only reason found was bad replacement part"
frank E.
hurricane, west virginia
"Adam was very professional and punctual in notifying me of his arrival"
roxann T.
culloden, west virginia
"Service call was answered in a timely manner. He took time to make sure the heat pump was working properly and answer questions I had."
robert W.
elkview, west virginia
"Did what he had to do"
mr deal D.
st albans, west virginia
"Was professional"
marshall M.
charleston, west virginia
"on time. explained what he was doing. was respectful"
connie W.
st albans, west virginia
"We were having trouble connecting a Nest thermostat to our heat pump unit. A team came Thursday, it seemed to work for a while, but when they left it quit working. A single tech came on Friday and so far it is still working."
cynthia B.
belle, west virginia
mr palumbo P.
charleston, west virginia
"the technician was very nice and professional but said the day was too cold to completely check my AC unit - which was the sole reason for the visit. You should have rescheduled the visit for a day that it could be completely checked."
sandra F.
elkview, west virginia
norman M.
hurricane, west virginia
"Always very professional, friendly, and caring!"
april B.
buffalo, west virginia
"They were very polite and knowledgeable about the information they were talking with me about."
danny H.
hurricane, west virginia
"Your service people are always the best! Knowledgeable and friendly."
mr johnson J.
charleston, west virginia
david M.
st albans, west virginia
david C.
milton, west virginia
"He did a great job"
thomas M.
charleston, west virginia
j.w. S.
charleston, west virginia
garth T.
south charleston, west virginia
"The service technician was very thorough in his inspection and testing. It wasn't an in-and-out job. I appreciation the attention that he gave to his work."
jack M.
eleanor, west virginia
"You did a great job of servicing my string trimmer. It runs like a new one."
jacob D.
hurricane, west virginia
bill L.
charleston, west virginia
"Very thorough & pleasant"
matthew M.
charleston, west virginia
jay R.
nitro, west virginia
edward B.
elkview, west virginia
"done what a technician should do"
bonnie T.
ona, west virginia
"Jeff was professional, knowledgeable and courteous"
james H.
cross lanes, west virginia
"I thought Adam did an excellent job...I was well pleased with the service he provided and how he took time to explain what problem I had with the dehumidifier and what I would need to do to correct the problem....I informed him to just unplug the system."
john B.
charleston, west virginia
"Alex seemed to knowledgeable on the Lennox systems and was able to answer all my questions."
fay J.
dunbar, west virginia
"VERY FRIENDLY-EXPLAINED WHAT HE DID. HE FIXED MY THERMOSTAT ON AUTO FOR ME`"
lana K.
scott depot, west virginia
paul P.
winfield, west virginia
paul O.
charleston, west virginia
"courteous, competent"