Teays Valley Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 4,145 Reviews
trudy R.
hurricane, west virginia
"Very professional, knowledgeable"
chris C.
s charleston, west virginia
helen W.
saint albans, west virginia
"Teechician was very efficient and knowledgeablet about his work"
mike H.
st albans, west virginia
deborah L.
pliny, west virginia
"They have always taken good care of us. Excellent service. The reason why were purchasing our secon unit from them."
ralph H.
hurricane, west virginia
"Addressed all the questions I asked."
robin W.
charleston, west virginia
"Didnt have any idea why my gas furnace and gas water heater went off at the same time. To be fair no one else has an answer either."
donna G.
huntington, west virginia
james L.
hurricane, west virginia
"The technician was very nice and professional."
ruby K.
st albans, west virginia
cody M.
st albans, west virginia
jeff L.
griffithsville, west virginia
sherry H.
winfield, west virginia
"Had to come back second time"
tom M.
hurricane, west virginia
ernest T.
dawes, west virginia
"Josh done a great job with pride"
don W.
scott depot, west virginia
debbie A.
st albans, west virginia
"Very responsive service. The problem was taken care of and the service tech explained everything thoroughly."
mark F.
charleston, west virginia
"Tyler was very knowledgeable about our boiler system. He was helpful and professional."
tom F.
dunbar, west virginia
"answered all my questions. very well done, no mess left. new heat pump working well."
jessica M.
elkview, west virginia
tim H.
charleston, west virginia
lirerose B.
dunbar, west virginia
"Professionalism"
skip W.
charleston, west virginia
"HE WAS HERE FOR A VERY SHORT TIME AND EVERYTHING IS WORKING."
david R.
charleston, west virginia
"Serviceman was polite and worked hard. HE answered all my questions and was very helpful."
jason O.
pratt, west virginia
doris W.
dunbar, west virginia
"Josh seemed knowledgeable and was well within the time frame of arrival"
joseph S.
charleston, west virginia
"Located and fixed problem fast."
james L.
charleston, west virginia
"Your service technician was great! He was very concerned with our issue and was able to repair it quickly. Thank him for going above and beyond."
gary eggleton E.
scott depot, west virginia
weldon P.
st albans, west virginia
"Very knowledgeable"
hyunsook P.
south charleston, west virginia
doug B.
scott depot, west virginia
larry W.
hurricane, west virginia
phillip C.
hurricane, west virginia
david C.
smithers, west virginia
rodger B.
scott depot, west virginia
phil F.
scott depot, west virginia
"The thermostat woks which is a plus but it isn't the one I was told we would be getting."
harvey W.
nitro, west virginia
"Technician came out on his day off to fix our furnace."
lewis W.
hurricane, west virginia
"Technician was friendly, courteous, and quickly went to work."
carolyn gorrell G.
dunbar, west virginia
"It took awhile for him to locate how the humidifier was not wired correctly when the new unit installed by other techs. He never gave up and found the problem. On time"
charles D.
poca, west virginia
carolyn P.
hurricane, west virginia
"Very satisfied with service, polite,careful to put clean covers on shoes."
kenneth O.
hurricane, west virginia
kem H.
winfield, west virginia
"Good, prompt service"
robert M.
saint albans, west virginia
"The techs were friendly, knowledgeable, and experienced. They did a good job."
robin T.
st. albans, west virginia
"TV technicians are always polite, curteous, and professional."
keith D.
st albans, west virginia
"Burton is anoutstanding technican and individual"
tom F.
dunbar, west virginia
"honest and informative"
darlene S.
scott depot, west virginia
"Adam was extremely thorough & polite."
ronnie H.
hamlin, west virginia
gunter G.
red house, west virginia
"No body tried to fix anything. They had a sales rep come with the technician. Told me it would be $1000 to fix and just tried to sell me a unit. I got it fixed for $150."
don S.
st albans, west virginia
"9 out of 10 because I had to wait 4 days for the blower motor. Other than that, service was great when I didn't have to deal with the call center."
patty L.
danville, west virginia
deborah B.
hurricane, west virginia
"Always willing to help as soon as I call"
barbara M.
hurricane, west virginia
robert L.
sissonville, west virginia
brenda M.
hurricane, west virginia
"I dont know how effective it was. My boiler can be contrary. When scheduling, it was very hard to hear because of static."
marsha starr S.
hamlin, west virginia
"He was professional, friendly, and efficient."
miss grate G.
charleston, west virginia
karen H.
st albans, west virginia
shelia C.
scott depot, west virginia
"Appearance, professional, explained service"
diane M.
charleston, west virginia
"My technician was very helpful and professional. He showed me how to change my filters, answered all my questions and wrote a receipt for me. Excellent service!"
patricia F.
clendenin, west virginia
"I was without heat all day as they worked to replace my furnace, but then quit working just a few minutes after they left. Even after calling different numbers, I was unable to get any help until next morning. They apologized but it still took a couple hours until it warmed up in here."
kenneth K.
st albans, west virginia
james R.
hurricane, west virginia
judy G.
kanawha city, west virginia
"Was without for only a short time"
pam F.
st albans, west virginia
"Very fast service. Technician was efficient and knowledgeable."
william L.
south charleston, west virginia
"Everything works well"
bruce W.
scott depot, west virginia
"Guy was friendly and did his job."
richard G.
hurricane, west virginia
scott W.
hurricane, west virginia
"This was the best technician we have ever had! We had never received any air filters (2years) and had been buying our own. He went and picked up the filters. Also took care of some leftover questions that no one had answered."
jack D.
huntington, west virginia
robert W.
so. charleston, west virginia
"Great job and showed how to properly set humidifier"
carolyn G.
dunbar, west virginia
"On time explained problems"
william G.
huntington, west virginia
"The technician was fine, seem to know what he was doing. However, the next comments will explain the low ratings below. Your company has always called me to schedule tuneups, which we have already paid for. Nobody called for this tuneup and it was not done until December. Further, when the first appointment was scheduled, the technician had not arrived in time and had not called. I had to reschedule because I could not stay at home until he got here.Your scheduling is not very efficient now"
ann M.
teays, west virginia
"He did a great job checking out both units."
james H.
cross lanes, west virginia
"Technition did a good job!"
john D.
scott depot, west virginia
"Thorough job"
ed R.
hurricane, west virginia
"The Tech explained everything he was doing and showed me how to replace my whole house humidifier filter."
britanny B.
culloden, west virginia
"The name is wrong the person answering the phone had broken language. Then the tech came spent 5 min. I was under the impression it would be $99 for the first hour. And it was 25 min max from show up to take apart and fixed. With in 2 hours I called back because it was making a very loud sound and stopped working. No one called back or returned I called back twice. The next morning when I asked if they could come back. They said they had to have the landlords permission. When the tech knew I had a landlord before he fixed it the first time. Which was a simple sand paper of a sensor. I had to call another company and spend more money because I could not get permission from landlord in a timely manner. .I would like a partial refund but I am sure that won't happen. If I paid for the first fix. Why did they need permission the 2nd time."
larry Z.
crown city, ohio
joe G.
milton, west virginia
lydia J.
winfield, west virginia
"Courteous and technicaly knowledge"
allison H.
barboursville, west virginia
nancy W.
buffalo, west virginia
"They were prompt in coming out and fixing the problem"
mary S.
winfield, west virginia
"Returned and installed the appropriate filter system."
jean C.
nitro, west virginia
"have experienced working with Service Experts before. Always on top of their work."
david L.
south charleston, west virginia
"The fellows were very nice, but the first guy was not able to find the root of a problem that he found. The second guy thought we needed a motor or motor and compressor . We had another company give us a second opinion , and they could not find anything wrong."
devamma D.
charleston, west virginia
"The technician was prompt and professional."
mike&page S.
prichard, west virginia
"Our system worked fine prior to your technician working on it now it does not work. I think someone should come back out and correct the problem. We called the after hours phone number but nobody has gotten in touch with up."
ms gee G.
charleston, west virginia
"Had on a mask and botties. Was very efficient in checking everything out. Very polite and answered all my questions."
david K.
barboursville, west virginia
"Adam was very nice and polite. He asked if I had a filter and if I wanted him to throw it away. He knew what had to be done and did it."
claude S.
crosslanes, west virginia
william G.
dunbar, west virginia
debra R.
point pleasant, west virginia
"The office called me and let me know the part was in and to schedule the installation. I did not have to deal with the call cent"
bill&janet M.
huntington, west virginia
"On time, courteous helpful"
greg A.
charleston, west virginia
"Adam was prompt with scheduling and arrival time. He managed to troubleshoot the problem and had everything working in no time."
david M.
charleston, west virginia
"he took time to explain what was taking place"
tom F.
dunbar, west virginia
"he informed me of the parts needed and the cost, and how to run my system till repaired."
bill T.
belle, west virginia
"techician seemed very knowledgable"
david R.
charleston, west virginia
"Service person was mannerly, and seemed to complete his work timely. However I am extremely disappointed that repeatedly TV sends someone to take care of 1 unit only when we have four and pay for four to be serviced. They just NEVER get it right and we have to schedule a second day to finish the remaining 3 unites. This has happened almost every time lately."
jason O.
pratt, west virginia
sharon B.
st albans, west virginia
"Great service"
virginia M.
charleston, west virginia
"Prompt, helpful service."
james C.
nitro, west virginia
"TECH WAS HERE ON TIME AND IN NO TIME COMPLETED THE JOB AND HAD MY SYSTEM WORKING."
robin T.
st. albans, west virginia
"The technician was extremely polite, efficient, and professional."
ms eggleton E.
clendenin, west virginia
"Because you all was good to me"
roger V.
ona, west virginia
dreama W.
charleston, west virginia
"Technician was on time."
tom H.
hurricane, west virginia
"Jason Was professional and most courteous."
carol A.
ona, west virginia
charles S.
milton, west virginia
paul O.
charleston, west virginia
"I thought that my humidifier was to be included in the inspection. I realized after the tech left that it had not been."
kay K.
charleston, west virginia
"Professional, very knowledgeable, gave information and explanation, kind, respectful."
lovell/jo johnstone J.
south charleston, west virginia
"He Was Wonderful and took good care of me"
barbara O.
charleston, west virginia
cindi C.
scott depot, west virginia
"Very knowledgeable, quickly determined the problem, ordered the part and got furnace repaired very quickly."
tim A.
cross lanes, west virginia
"Technican was very knowledgable."
terry I.
scott depot, west virginia
"Jeff was very thorough in answering all of my questions."
andy S.
so charleston, west virginia
lou M.
winfield, west virginia
"Quick service, professional results."
debbie S.
hurricane, west virginia
raymond H.
hurricane, west virginia
"Professional and polite, seemed knowledgeable."
jeff T.
hurricane, west virginia
earl C.
st albans, west virginia
ronald D.
saint albans, west virginia
"Justin was very helpful and polite"
carlos R.
huntington, west virginia
"Well educated and professional technicians"
raymond F.
ripley, west virginia
tim K.
hurricane, west virginia
"Very happy I selected Teays Valley Service Experts to upgrade my old heat pump system. Caleb Coffman was very helpful in providing several options and their costs. He was very knowledgeable with their equipment and answered all of my questions. The new system was installed within a week of giving them the go ahead. Installation was quick and the install team was friendly, efficient and very knowledgeable about the equipment. Their cost of installation was comparable to other companies and provided the best overall value."
robert H.
hurricane, west virginia
marian B.
malden, west virginia
"didn't have enough time to finish everything. have to come back monday which is no problem"
sue Z.
charleston, west virginia
"Arrived as promised.and pleasant service representative."
connie W.
st albans, west virginia
"He was on time. He checked our heating systems quickly and found everything to be in good working order. It gives us peace of mind to know our heating systems are ready for winter."
esther L.
huntington, west virginia
"It would have been a 10 if I hadn't been told that I need a new furnace."
sue S.
charleston, west virginia
"Prompt, courteous, knowledgeable and friendly"
bill L.
charleston, west virginia
sandra H.
so charleston, west virginia
"they were very professional, respectful, explanatory, well-manned"
dwight F.
charleston, west virginia
"Brett always knows where my three systems are located and what they need."
chris M.
charleston, west virginia
"Arrived on time got job done in a reasonable amount of time and then cleaned up after himself. When I paid it was exactly what they estimated, no hidden fees."
hervie B.
so charleston, west virginia
"Technician Rick is great to work with and extremely courteous. He is efficient and not pushy or derogatory. It is great to work with the same individual at each tune up."
betty U.
charleston, west virginia
"Excellent teck person"
joe D.
winfield, west virginia
"Very courteous and efficient"
howard B.
charleston, west virginia
"friendly and fast service"
wendy W.
south side west, west virginia
"The technician was great, scheduling and dispatch were horrible. It took 4 scheduled appointments to complete repair. 2nd one they didn't order part, told me at end of appointment. 3rd appointment kept me waiting all day, after 3 calls said tech was on installing appts and wouldn't be to my house despite me being on schedule. 4th appointment finally completed repair"
mk O.
dunbar, west virginia
"The service from the tech was excellent. However the process from making the appointment to confirmation to tech call was less than ideal. My appointment was confirmed then the night before I got a confirmation call after clarifying my service request my appointment was changed. Then the tech called on his way and the service ticket he received was incorrect. He did a great job pivoting and providing the needed service"
mary P.
huntington, west virginia
"Shane was very polite and did a good job checking everything out"
julie W.
barboursville, west virginia
"Great service, professional."
eric J.
belle, west virginia
james M.
hurricane, west virginia
"Service was good and efficient by a very polite technician."
jim H.
scott depot, west virginia
karen W.
saint albans, west virginia
gary B.
south charleston, west virginia
james C.
nitro, west virginia
"THE FAN ONLY PART OF THE DAY YOUR COMPANY WAS HERE."
mr quinlan Q.
st. albans, west virginia
benda H.
charleston, west virginia
"Technician always explains what they are doing"
norma S.
cabin creek, west virginia
michelle J.
huntington, west virginia
"Overall I am very satifisied and happy with Teays Valley. There are things that slip through the crack, for instance not receiving a phone call to notify me that my appointment was cancelled the first time for this visit, but it doesn't happen often enough to be a problem."
julia F.
hurricane, west virginia
"He showed 2 hrs early which was fine, but a call would have been nice. Apparently your system only allows one phone number and it was my husband's who wasn't home."
randall R.
hurricane, west virginia
"There was a tricky problem setting up the RUUD smartphone application. Tyler really hung in there with phone support to get it set up. Very calm and professional."
woodrow W.
winfield, west virginia
"Tech called before showing up and did a good inspection of both inside and outside units"
judith C.
hurricane, west virginia
sunny K.
hurricane, west virginia
"I am very disappointed with the quality of service from this company. I requested service on October 28th, the technician assured me the part I needed was readily available. It is now November 3rd and my furnace still has not been repaired."
harold V.
charleston, west virginia
calvin H.
charleston, west virginia
traci M.
sissonville, west virginia
jeffrey H.
culloden, west virginia
fred B.
hurricane, west virginia
david T.
nitro, west virginia
"The tech was very thorough and friendly"
rose N.
culloden, west virginia
"Got my service within hrs. The tech was very nice, gave me my call on his way and fixed my problem in no time ."
mileva M.
huntington, west virginia
"Knowledgeable and personable."
william R.
kenova, west virginia
david bullard jr J.
charleston, west virginia
edward B.
elkview, west virginia
"Technican was prompt, courteous, quick and through"
tressa P.
dunbar, west virginia
"Always friendly and knowledgeable!"
mitchell B.
huntington, west virginia
"Each technician took the time and stayed with the problem until they thought they had everything fixed."
greg A.
charleston, west virginia
"Joshua (and Brett) were professional and courteous and patiently explained what they performed during the winter tuneups. I would highly recommend Teays Valley Service Experts!"
greg A.
charleston, west virginia
"Joshua (and Brett) were professional and courteous and patiently explained what they performed during the winter tuneups."
edward R.
saint albans, west virginia
"Everything was explained to us. Technician was very thorough and knowledgeable. Very courteous."
edward B.
elkview, west virginia
gary B.
scott depot, west virginia
"10"
james H.
huntington, west virginia
jack M.
eleanor, west virginia
louis W.
sumerco, west virginia
"Jeff was very thorough in his work. Friendly and helpful."
ted M.
st albans, west virginia
"I asked the service man to tighten up anything loose as the furnace makes quite a bit of noise. Not sure if he did that as I don't think it is less noisy. For everything else he did great."
virginia S.
winfield, west virginia
greg P.
milton, west virginia
larry C.
charleston, west virginia
garnet S.
point pleasant, west virginia
joan A.
barboursville, west virginia
"I thought he did a good job"
teddi S.
charleston, west virginia
"VERY PROFESSIONAL AND KNOWLEDGEABLE. VERY POLITE. ANSWERED ALL MY QUESTIONS."
john W.
point pleasant, west virginia
"Technician on time, took care of inspection, imformative about care and maintenance."
sean P.
evans, west virginia
"I was not home, but per the update from my wife all went well so no issues to report."
wayne R.
huntington, west virginia
jennifer E.
huntington, west virginia
deborah P.
nitro, west virginia
david W.
charleston, west virginia
"Professional and courteous and good personality"
lex C.
hurricane, west virginia
gary L.
huntington, west virginia
robert H.
charleston, west virginia
"My service technician arrived on time and checked the system. He said that everything was working as it should, but asked if I had any problems. I explained that I had ongoing problems with the downstairs zone system; the zone system was installed by your company. After telling him the problem, he stated that he knew little about zone systems, but would call one of your experts. After a lengthy call, he returned and told me that one of the zone system experts would call me on Monday. It is now Wednesday, and I haven't heard from anyone. I am VERY unhappy that, once again, you have failed to comply with your own promise to resolve my problem. WHY DO I PAY FOR A SERVICE CONTRACT WHEN YOU WON'T PROVIDE SERVICE? I eagerly await your response."
ray S.
ripley, west virginia
"Excellent and quick service."
kenneth O.
hurricane, west virginia
rob L.
pliny, west virginia
"Josh was excellent. Best maintenance tech weve had an weve been dealing with you for almost 20 years"
martha H.
st. albans, west virginia
david R.
south charleston, west virginia
"The technician was great and professional and I give him a 10, but the scheduling was not good at all."
carolyn G.
dunbar, west virginia
"He was very thorough and kept me informed"
dave B.
hurricane, west virginia
"great service"
roger N.
barboursville, west virginia
"Tech was very personable & did a good job of checking my unit. Explained exactly what he was doing."
sherry M.
scott depot, west virginia
"The technician was polite and courteous. He was through and checked the system completely."
betty M.
st albans, west virginia
"Seemed to do a good and thorough check-up"
richard H.
charleston, west virginia
steve S.
cross lanes, west virginia
jerry W.
hurricane, west virginia
"Arrived on time. Checked out our a/c and heating and explained it to us. Was very pleasant and helpful. Explained how to change filters"
darrell B.
winfield, west virginia
kevin M.
milton, west virginia
"Pleasant technician efficiently examining our heating system to prevent a bad situation when cold weather hits."
pamela W.
huntington, west virginia
"Prompt attention to problem."
shirley L.
huntington, west virginia
"The technicians and Robert the sales man were very knowledgeable, prompt, neat in their work, informative about the unit, and totally trustworthy and reliable."
ronnie E.
hurricane, west virginia
kenneth L.
scott depot, west virginia
"He totally did the job in a timely manner. He was also prompt."
david C.
milton, west virginia
"The best of the best"
joe G.
charleston, west virginia
"Jonathan Breeden, service tech, very personable, professional, and knowledgeable about furnace."
mr. estep E.
charleston, west virginia
"Nice and prepared"
sharon R.
scott depot, west virginia
steve C.
kenna, west virginia
jeff P.
charleston, west virginia
"I like the new "boiler guy", Tyler. He was good."
anna craig C.
huntington, west virginia
tracy S.
west hamlin, west virginia
"Adam Scarbro is the best tech ever. He is so smart and knows exactly what hes doing. I would want him all the time to work on my unit bc he does the job right. Thank him and give him praise for being so nice and knowledgeable"
john V.
dunbar, west virginia
"Excellent communication skill. Explained all he was doing"
john O.
st albans, west virginia
"technician showed up on time - called ahead - fixed the problem quickly."
charles S.
cross lanes, west virginia
"The service person was prompt and spent his time thoroughly checking all parts of the system for need of repair. He explained what he was checking for and what to find if all was well."
huston E.
hurricane, west virginia
brenda R.
buffalo, west virginia
"He was quick and straight to the point got the job done very quickly . I liked that and he wore his shoe coverings . Great job well done . I appreciate you all. Many thanks , Ms. Rhodes"
maria R.
cross lanes, west virginia
edna A.
charleston, west virginia
"He was excellent! Very knowledgeable and thorough."
jack D.
hurricane, west virginia
isaac B.
hurricane, west virginia
"Courteous, thorough service"
perry A.
charleston, west virginia
"He checked the heating and AC system completely."
larry D.
charleston, west virginia
tom M.
sissonville, west virginia
"Jeff beaver best tech you have"
dennis A.
scott depot, west virginia
"He was knowledgeable, respectful, clean and wore a mask."
janet P.
scott depot, west virginia
betty A.
winfield, west virginia
"We have been with you all for 40 plus years. We've always been satisfied with your services."
jimmy S.
culloden, west virginia
"The technician called to tell me when to expect him and he arrived on time. He was efficient in checking the equipment and asked whether I had any questions. He wore covers on his shoes to protect the floor & wore a mask as well. He was friendly with a nice personality."
lois S.
huntington, west virginia
"Very through and professional!"
james C.
cross lanes, west virginia
megan M.
st albans, west virginia
larry W.
hurricane, west virginia
james V.
scott depot, west virginia
"very good manners, answered all may questions . And did his work and didn't waste time."
karen L.
charleston, west virginia
"He did a great job! Very friendly, knowledgeable and professional."
mr legg L.
winfield, west virginia
"Technician was very thorough, courteous and on time."
helen Z.
south charleston, west virginia
paul S.
scott depot, west virginia
vickie L.
st albans, west virginia
mr deal D.
st albans, west virginia
"On time and friendly,"
d.r smith S.
st. albans, west virginia
"Service man arrived on time and system seems to be operating ok"
jerome H.
belle, west virginia
"Very experienced technician very helpful"
mr benedict B.
charleston, west virginia
gladys S.
huntington, west virginia
"Young man was very pleasant and efficient."
glen H.
st albans, west virginia
"Technician from technician tuneup process is different over the years have varied so I'm not sure what the correct check list is for a Plus maintenance tuneup. I just hope they do the full job."
stephen W.
hurricane, west virginia
"On time and was prepared for the job."
william P.
charleston, west virginia
"He listened carefully to me describe all the weird fan cycles, and went right to the problem. But shame on the person that did my 6 mo maintenance on my maintenance plan in June or May."
sheila S.
hurricane, west virginia
"Very courtesy and explained his findings!"
garland jones J.
charleston, west virginia
"Technician was very polite, professional and thorough. Very prompt on appointment!"
lanny M.
huntington, west virginia
jeff W.
south charleston, west virginia
david bullard jr J.
charleston, west virginia
wendell M.
barboursville, west virginia
"We cant think of the young man that comes and does our maintenance is absolutely wonderful- very polite and very good to answer questions- wonderful tech"
dr plumley P.
huntington, west virginia
"I always ask for Rick because he is friendly, knowledgeable and explains things clearly."
dave C.
so charleston, west virginia
"Knowledgable, on time,efficient"
debra R.
point pleasant, west virginia
"On time and was careful around house"
patricia H.
charleston, west virginia
"As always, Teays Valley and Jeff always exceed my expectations."
janet S.
charleston, west virginia
"Prompt service. Friendly staff."
steve H.
hurricane, west virginia
richard S.
hurricane, west virginia
"Thoroughly examined the system in our new house. Helped us understand that the dampness in nearby carpet was not caused by the AC--and even checked to make sure the water heater was not the culprit. Checked the outside to be sure unit was draining properly."
andy R.
charleston, west virginia
ira G.
st.albans, west virginia
"Rick knows his stuff and very reliable!"
larry G.
huntington, west virginia
nick S.
charleston, west virginia
"Tech arrived on time (or maybe a little early), was quick, efficient, courteous"
edward N.
hurricane, west virginia
"They had the exact part that we needed, and the problem was fixed sooner than expected."
john H.
nitro, west virginia
kenneth B.
elkview, west virginia
woodrow M.
elkview, west virginia
"He arrived early, was personable and courteous, and he answered all my questions every step of the way."
barbara L.
nitro, west virginia
"Very professional and polite. Explained what he found wrong with our AC and fixed it. Great job and I am very satisfied."
roger B.
charleston, west virginia
"Service tech was great He explained everything to us"
wanda H.
hamlin, west virginia
burton S.
chelyan, west virginia
"Very professional and efficient! Did an excellent job!"
larry C.
huntington, west virginia
jane F.
st albans, west virginia
"The service was great. My Burton was polite and informative. I needed a capacitor. Cost 300.00. I found that capacitor so much cheaper. Less than 50... Also, when I scheduled it took off 50.00 online but did not get that rebate when i got the bill."
marsha S.
charleston, west virginia
"The technician was professional and friendly."
jean P.
hurricane, west virginia
"Always excellent service"
mr caldwell C.
huntington, west virginia
lynda T.
ona, west virginia
"On time, respectful of me and my home, explained things well."
sherman W.
red house, west virginia
mr johnson J.
hurricane, west virginia
ancil R.
huntington, west virginia
sharon S.
dunbar, west virginia
"Eddie Donald has been our technician for years and is excellent as his job."
virginia M.
charleston, west virginia
caroline T.
barboursville, west virginia
sharon B.
st albans, west virginia
"Great service"
robin S.
culloden, west virginia
"Polite young man seemed to be thotrough at his job. Technician called ahead."
kathy M.
winfield, west virginia
"Called to let us know he was on his way. He asked questions and proceeded to test for the problem. He found it and corrected it very promptly."
greg P.
milton, west virginia
"Our service technician is always informative and gets the job done! he is polite and knowledgable"
elizabeth W.
hurricane, west virginia
"Quick quality service. Jeff and Richard were very helpful."
raymond L.
hurricane, west virginia
debra R.
point pleasant, west virginia
"My tech needed a filter and should have been advised before the appointment now it will require another appointment"
charles W.
hurricane, west virginia
"Your service experts always do a very good job for us."
frances S.
elkview, west virginia
"Chase explained what he thought the problem was, he worked efficiently to repair the problem. Super nice guy who did a super job"
tammy .
charleston, west virginia
mr whitmore W.
ona, west virginia
"Always Professional"
roger H.
scott depot, west virginia
"Was nice and on time"
cara H.
scott depot, west virginia
"The gentleman who provided my repair service was prompt. He was knowledgeable, kind and efficient."
bibbee A.
ona, west virginia
"Quick response, very nice and attentive tech."
charlotte R.
charleston, west virginia
"The young man who serviced my AC was excellent. Very thorough. The best service tech that has been here."
karen W.
alum creek, west virginia
"Both gentleman were very courteous and professional. Both understood the issue at hand and developed a resolution. The issue at hand will be completed soon"
john B.
scott depot, west virginia
"Timely and thorough."
jennifer A.
south charleston, west virginia
"Fast response to my initial inquiry, easy booking appointment on line, fast appointment, service person right on time, was knowledgeable, friendly and efficient"
linda H.
nitro, west virginia
"You got here quickly. The service rep seemed polite, friendly and knowledgeable."
clarissa C.
dunbar, west virginia
"Eddie the technician was very professional, friendly and knowledgeable and of course he fixed the problem correctly and in a timely manner."
sarah M.
east bank, west virginia
"Even though it was the end of a very long day for the tech, he was friendly and worked hard to fix the problem. He deserves a lot of praise."
william L.
south charleston, west virginia
"Everything is running well"
mike U.
charleston, west virginia
"Very pleasant transaction. The technician knew what he was doing, did it and answered my questions. Cool air was coming from the vents when he left."
greg E.
culloden, west virginia
"Very respectful of my time and property."
dennis K.
charleston, west virginia
michael H.
scott depot, west virginia
"When the tech checked out my heat pump, he felt the fan motor and said it was hot. He then checked the capacitor and said there might be a problem with it which might cause problems with the condenser which would cost upwards of $800. I stated I did not want to put a lot of money in repairing the old unit. The sales person then took over and quoted a new system. No repairs were done. The next day, a friend came by, checked the capacitor, replaced it, and everything is running fine. Cost me $30 for the part. You cost me $213 for nothing. I will never contact your group again. One good thing, the service tech was a very nice person. By the way, I received a quote for comparable equipment for a LOT less."
david S.
griffithsville, west virginia
"Jeff did a great job as usual!"
margaret M.
huntington, west virginia
charles R.
st albans, west virginia
john B.
south charleston, west virginia
"Jeff was friendly, professional and extremely proficient. He did a great job very efficiently."
greg F.
hurricane, west virginia
"Basic maintenance completed as expected"
kathleen M.
huntington, west virginia
"Always have had great service"
carolyn S.
charleston, west virginia
"He was very polite, professional, friendly and thorough."
william dds inc I.
huntington, west virginia
stephen W.
hurricane, west virginia
"On time, prepared for the job, polite."
lewis W.
hurricane, west virginia
"Quality work, professional, courteous, and friendly workers"
lanny M.
huntington, west virginia
"Professional and knew what he needed to do !"
kim K.
south charleston, west virginia
"Very professional and even had some tips on how to keep furnace/air conditioner working better."
jill B.
charleston, west virginia
"The guy was respectful, helpful curtious and went above and beyond"
g.c. H.
scott depot, west virginia
"Excellent service and a very knowledgeable technician."
sharon B.
st albans, west virginia
doug K.
eleanor, west virginia
"Our technician was knowledgeable, courteous and friendly. He was extremely thorough in the maintenance check for our unit. I was very satisfied with the visit."
melanie O.
scott depot, west virginia
"The gentlemen who did the work was incredibly nice, worked quickly and efficiently. He came out after hours (arrive near 8pm and left at nearly 9pm) and we weren't even charged."
ken S.
charleston, west virginia
jacqui W.
hurricane, west virginia
"There were several appointments before I finally got a technician. Over scheduling was given as reason."
ronald F.
charleston, west virginia
"They answered questions and left site clean and in order. They took time to do the job right."
carolyn P.
hurricane, west virginia
"Everything is working so well, clean ,neat work."
maureen D.
so charleston, west virginia
sean O.
hamlin, west virginia
richard G.
hurricane, west virginia
linda W.
charleston, west virginia
"Efficient, friendly, polite"
eric M.
charleston, west virginia
rita (owner) (.
culloden, west virginia
"Teays Valley... Has been a good Co .. Even Better now The Tech/Service Guy was Great .. He name was Rick ..He needs a Raise !"
carol M.
st albans, west virginia
"I was very impressed with the work he did."
mike F.
hurricane, west virginia
loretta L.
hurricane, west virginia
"He was very polite and professional. he did a good job and was very thorough."
carmen P.
st albans, west virginia
"Very professional. Weve never had any problems with Teays Valley."
deborajean L.
hurricane, west virginia
"The technician was on time and is always professional."
braja K.
spencer, west virginia
"very polite, professional and quick"
claude S.
crosslanes, west virginia
larry C.
charleston, west virginia
ms hayes H.
hurricane, west virginia
rosemarie F.
charleston, west virginia
keith D.
st albans, west virginia
"Technician Chuck who has been with your company 10 years knew what to do and did it right with no short cuts. Keep him happy because you cant afford to lose him"
norma C.
scott depot, west virginia
"On time courteous and professional"
lynn E.
west hamlin, west virginia
"Technician was very knowledgeable about the job and very friendly."
david S.
huntington, west virginia
"Technician was prompt, friendly and knowledgeable."
garland P.
barboursville, west virginia
jeremy J.
scott depot, west virginia
ray W.
st. albans, west virginia
derek M.
scott depot, west virginia
judy P.
dunbar, west virginia
"The technician is always friendly and answers my questions."
kristy C.
charleston, west virginia
timothy S.
culloden, west virginia
"On time, reliable service. Had a little glitch after the tech left from doing our tune up, and he came right away and got it taken care of."
roberta B.
charleston, west virginia
"Professional, friendly, knowledgeable"
arnold K.
st albans, west virginia
"He was very friendly. My wife ask him to put mask on and he did. Everything checked out ok"
donna H.
charleston, west virginia
"Technician was knowledgeable, professional, and respectful of my time and home."
dan S.
elkview, west virginia
shelia L.
scott depot, west virginia
"Only issue was a bag of trash was left under deck."
lois S.
rand, west virginia
"Josh, was very polite and prompt !"
michael D.
winfield, west virginia
"Shane was extremely polite and would explain what needed fixed in a very understanding way."
charles S.
milton, west virginia
"the work was not completed. Eddie got help from his supervisor and together they still could not get it to work. they said they will order two new parts and come back."
greg B.
scott depot, west virginia
"Professional"
carl M.
cross lanes, west virginia
"Technician did not provide a receipt but charged $700 for a battery telling me he was not a cheap date.?"
robbie G.
south charleston, west virginia
"The person was thorough in servicing the unit."
don W.
scott depot, west virginia
john F.
charleston, west virginia
"He was very helpful and professional."
james R.
sissonville, west virginia
"Very satisfied"
michael S.
charleston, west virginia
"Excellent, young tech. Friendly and efficient. Respectful and helpful"
carmen smith S.
south charleston, west virginia
charles O.
charleston, west virginia
"Showed up on time and listened to my concern. Directed me to the correct solution by comparing the price of repairs as compared to a new system."
erika W.
st albans, west virginia
"The technician was on time, provided a detailed explanation of the problem, and ordered the part to fix the problem."
charles U.
scott depot, west virginia