Teays Valley Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 3,426 Reviews
todd G.
huntington, west virginia
"The technician came during the appointed time and quickly and efficiently did the job."
gladys S.
huntington, west virginia
"He was friendly yet professional."
donna H.
charleston, west virginia
"Technicians were polite, professional, and knowledgeable"
james G.
walton, west virginia
"good service"
william D.
hurricane, west virginia
"Sales rep never contacted me back after speaking to his sales manager with a competitive price. Your company was the most expensive out of any company I had out. He didnt know certain package pricing or what they included specifically"
loretta L.
hurricane, west virginia
"techs were polite and friendly. Early for appointment."
judy M.
huntington, west virginia
"Thermostat was Installed but it turned out that wasnt the problem. Problem was discovered on second visit."
tim N.
scott depot, west virginia
"All was perfect. Easy to trust the tech. Unit works great."
glenna M.
charleston, west virginia
"Your service man was really good"
dwight F.
charleston, west virginia
"Brett and Jeff are always great to come and fix whatever is wrong with my heating/AC systems. They are polite and courteous and know what they are doing. Very easy to work with."
danny F.
st albans, west virginia
"Excellent service"
greg B.
scott depot, west virginia
patrick M.
hurricane, west virginia
"Friendly technician,courteous,prompt."
charles D.
poca, west virginia
paula G.
huntington, west virginia
"The technician was polite, kept me informed of what he was doing, and cleaned up the work area when he was done. He also explained some basic things about the new water heater."
sharmel C.
st albans, west virginia
"Quick service"
michael M.
culloden, west virginia
"We had a major ice storm with long term power outages. We spent a week living on a generator and kerosene heater. I have trees down and damaged requiring removal at a substantial cost. I mention this because: The required repair to our AC unit was under bid by $500-750 by reputable competitors in our area. Service experts quoted $1500 and at a time when neighbor was helping neighbor put the pieces of our lives back together, had the nerve to try to upsell a complete new system and long term service contract. Its disgusting. Please make sure to not come up on this hill of working class well off folks again with this nonsense as I have seen multiple competitors making repairs nearby, and NOT ONE SERVICE EXPERTS van. Terrible introduction to your company. Terrible appraisal of your communities situation and how you should proceed as a supporting business. Get real guys! I spent $4500 making repairs to my property. We'll call Ashworth when it is indeed time to install a new system."
matthew T.
hurricane, west virginia
betty M.
st.albans, west virginia
justin M.
culloden, west virginia
"Very professional. Service was quick. Very professional manners."
robbin K.
st albans, west virginia
"Very -obliterated and told me the results"
diane M.
charleston, west virginia
"The technician was professional, courteous and helpful!"
ann M.
teays, west virginia
"He took the time to diagnose the problem. Got us up and running!"
paul M.
elkview, west virginia
"Very knowledgeable about the issue."
garland P.
barboursville, west virginia
"The service was great"
cheryl T.
scott depot, west virginia
"The service tech was very professional and personable."
mary herrick H.
huntington, west virginia
"everything as expected"
rachel E.
hurricane, west virginia
"Able to get here within 2 hours of the time I called, able to fix the problem that day, able to have the problem fixed within an hour"
barry J.
charleston, west virginia
charles W.
saint albans, west virginia
daniel T.
charleston, west virginia
"Polite, efficient service."
robert C.
hurricane, west virginia
jeff P.
milton, west virginia
raymond l.
hurricane, west virginia
carolyn curry C.
hurricane, west virginia
"The Technician was actually a little early for the appointment. He did the work efficiently and with respect for me and my property."
stephen P.
hurricane, west virginia
"Your tech was very friendly and we discussed several things about my heat pump and how to get to most out of it during this very cold period."
jeannette H.
scott depot, west virginia
"On time, courteous, offered options on fixing the unit"
andrew C.
charleston, west virginia
"Friendly, fast and efficient service."
patty E.
nitro, west virginia
"Quick response when we needed it. Problem solved."
sherman W.
red house, west virginia
sharon P.
winfeild, west virginia
"Very professional and took time to explain everything."
david M.
st albans, west virginia
"Our tech was very knowledgeable and very polite"
robbie G.
south charleston, west virginia
fred B.
hurricane, west virginia
"Very knowledgeable. Solved problem quickly"
bob L.
south charleston, west virginia
"He knew what he was doing and gave me some tips to help me keep the furnace running well."
jerry K.
st albans, west virginia
"Great Results!"
chantel B.
institute, west virginia
deborah H.
south charleston, west virginia
"Came at promised time, friendly, explained what was done"
peggy S.
charleston, west virginia
"Very prompt, understanding of my needs"
don C.
charleston, west virginia
"Eddie was our technician, on time called prior to arrival, very knowledgeable and quick repair. Scheduling the appointment was somewhat confusing. Not realizing I was speaking to a call center and not the actual office itself, I received a confirmation of date and time of service, as well as an email confirmation. Later that afternoon I received a call from the local office confirming a different time. I explained the previous then received 3 emails confirming 1st time, 2nd, and 1st time within 15 minutes. Eddie called and showed up at the originally scheduled time."
jean V.
hurricane, west virginia
"Friendly helpful technician"
reg H.
hurricane, west virginia
"good job by Shane - He kept after it until he got the problem fixed."
scott P.
huntington, west virginia
"Good service"
angela K.
nitro, west virginia
shelia C.
scott depot, west virginia
marsha S.
hamlin, west virginia
"The technician was knowledgeable and friendly. The service was professional."
frank F.
winfield, west virginia
"He knew answers to my tough questions"
charles B.
sissonville, west virginia
"He was just a nice and honest person that new what he was doing"
julianne B.
st albans, west virginia
pamela B.
charleston wv, west virginia
tim A.
cross lanes, west virginia
"Technician showed up when he said he would be at the appointment. He respected all property. He worked until he figured out the problem and all of completed in a timely manner."
mr harris H.
st albans, west virginia
"Great service"
barbara B.
charleston, west virginia
norma C.
scott depot, west virginia
"Very prompt, informative, courteous and energetic to solve problem"
quentin R.
hurricane, west virginia
"attitude was great and skill was obviously the result of considerable training"
charles R.
st albans, west virginia
charles M.
charleston, west virginia
berry P.
hurricane, west virginia
"He was polite and fast. He also didn't spaz when my dogs barked."
lewis S.
elkview, west virginia
brenda H.
barboursville, west virginia
"The service man was very nice and helpful"
melinda Y.
belle, west virginia
"Customer service was very knowledgeable. Answered all my questions. Chuck came to service the unit and was helpful and answered my questions and explained everything so I could understand."
g.c. H.
scott depot, west virginia
"No parts available Still waiting after four days."
michael M.
so charleston, west virginia
"Tech showed us how to reset the controls"
bonnie T.
ona, west virginia
"Same day service problem quickly fixed"
mary R.
eleanor, west virginia
roger M.
st albans, west virginia
keith D.
st albans, west virginia
"Very through and knew what he was doing"
dave H.
cross lanes, west virginia
kim H.
cross lanes, west virginia
rosann B.
scott depot, west virginia
"He arrived before the appointment time, had problem fixed within half hour. Very courteous."
ronald H.
huntington, west virginia
lois S.
rand, west virginia
"They were very prompt coming out to check the problem and getting the problem fixed !"
russ C.
hurricane, west virginia
kenneth B.
hurricane, west virginia
shirley C.
charleston, west virginia
"Very friendly, knew what he was doing. Easy to talk to and ask questions. Very good at his job."
dick S.
hurricane, west virginia
"Was quoted $320 for a thermostat replacement for which I found an exact replacement unit for $116."
barbara M.
scott depot , west virginia
"Eddie was very nice and personable. & he got the job done fast. We Appreciate nice respectful people."
mary S.
winfield, west virginia
james J.
charleston, west virginia
francis G.
cross lanes, west virginia
"Tim & Mike were very professional, neat and workmanlike. My wife was especially pleased with their cleanup of the installation."
melvin B.
tornado, west virginia
"On time by experienced staff"
chuck S.
st. albans, west virginia
"The technician was very good. Your HVAC unit is junk! It is 3 years old and has broke down twice. Compressor then another part. Scheduling to get you here is very bad. I had yto use the emergency heat for 6 weeks waiting on you. It cost me 1000 dollars this in electricity, the same last year."
lisa H.
charleston, west virginia
"My house smelled like smoke techs did not wear booties coming in and out of my house and they did ask my son if they could use my bathroom had I been home the answer would have been no we are in the middle of a pandemic"
patty E.
nitro, west virginia
gary H.
milton, west virginia
mark B.
lesage, west virginia
"Eddie was very informative on the work he was doing. I myself, learned as I listened to him. Hes an asset to your company."
jon M.
hurricane, west virginia
"Always on time, knowledgeable and courteous during their visit. Always a great experience."
james G.
walton, west virginia
"The Technician found the problem within minutes"
pat W.
hurricane, west virginia
tom C.
hurricane, west virginia
"Originally scheduled service for Monday, Jan. 11, 2021. No show. Called and evidently we were never put on schedule. Reschedule for Tuesday, Jan. 12, 2021.This seems to happen more often recently. We have had Teays Valley Heating and Cooling install 2 or 3 replacement units in the past. Found you to be dependable, trustworthy and reliable. Did not even bother to get quotes from anyone else. This may not be the case in the future."
sam K.
south charleston, west virginia
"Service was great. Didnt understand the extra $85 charge for membership??"
david M.
sissonville, west virginia
ralph H.
hurricane, west virginia
"Technician appeared to do all protocols!."
david C.
smithers, west virginia
john M.
barboursville, west virginia
helen B.
hurricane, west virginia
"Always get great service with Teays Heating"
richard G.
hurricane, west virginia
paul R.
winfield, west virginia
"We were very happy with the quality of service."
greg E.
culloden, west virginia
"A tech was able to respond with 2 hrs of my call. Correctly diagnosis the issue and put a solution into the works."
charles R.
st albans, west virginia
roger A.
red house, west virginia
"Very nice and polite"
thomas J.
charleston, west virginia
"he did very well"
douglas T.
south charleston, west virginia
"He did well"
fred D.
charleston, west virginia
james W.
saint albans, west virginia
glenna M.
charleston, west virginia
"Very nice"
marsha S.
hamlin, west virginia
"The guys were polite and explained options well. They seemed to work efficiently."
michael W.
cross lanes, west virginia
"technician was knowledgeable. In and out quickly."
steve V.
marmet, west virginia
"Technician didn't show up when scheduled. Another technician was sent later."
barry J.
charleston, west virginia
"Knowledgeable, friendly and professional."
lloyd S.
cross lanes, west virginia
kathleen J.
st albans, west virginia
ken O.
hurricane, west virginia
"good service"
warren M.
st. albans, west virginia
"The technician was unsure of himself and had to ask someone via phone for help. Made the comment that he doesnt deal w heat pumps Why send someone out who doesnt know what they are doing?"
glenn R.
so. charleston, west virginia
"Because the guy that was here took care of the problem very fast"
julie C.
milton, west virginia
barbara O.
charleston, west virginia
gary H.
milton, west virginia
steve P.
hurricane, west virginia
"Courteous and professional"
paul O.
charleston, west virginia
"First tech didn't turn the gas valve back on meaning that the unit wasn't working when he left. Later we found that there was a problem when the house got cold. They told me how to turn the valve back on but then I couldn't get the bottom panel in place so the interlock would not allow the unit to function. A second tech came out to fix it."
edward N.
hurricane, west virginia
"We have always been pleased with the technicians that come. All have been friendly and courteous, and Shane respected the CoVid protocol which made me feel safe."
ms mitiku M.
charleston, west virginia
"Professional service."
jim B.
charleston, west virginia
"ice guy but previous techs did more to the furnace. cleaning some oars etc. And this was the 1st time I remember a supervisor showing up. My furnace makes noise like someone hitting the side of it periodically. Also 1st time I wasn't asked about renewing."
john D.
scott depot, west virginia
"Very thorough and professional"
ingrid F.
charleston, west virginia
"Eddie is very knowledgeable and professional. He knows exactly how to take care of our old boiler and forced air system."
ken S.
charleston, west virginia
"He did a great job."
michael S.
st albans, west virginia
paula M.
so. charleston, west virginia
"Called before arriving. Arrived on time. Was polite and efficient"
phil A.
charleston, west virginia
"The tech was very professional and explained the service well."
kenneth M.
winifrede, west virginia
"Very nice guy, seemed like he new his job well"
sarah M.
east bank, west virginia
"On time. Answered all questions. Very friendly and respectful."
thomas L.
st albans, west virginia
"All tasks performed and both were professional and courteous."
william B.
hurricane, west virginia
"He knows what is needed so service call goes well"
sean O.
hamlin, west virginia
steve W.
redhouse, west virginia
"Both very courteous and professional"
paul M.
elkview, west virginia
"Very knowledgeable about product and very courteous. Ron also."
john H.
charleston, west virginia
don W.
scott depot, west virginia
john D.
charleston, west virginia
"Technician was very responsive, even returned quickly when a new problem found after he had left."
larry C.
charleston, west virginia
"Quiet, efficient"
kay C.
st. albans, west virginia
ms k johnson J.
barboursville, west virginia
"Jeff is the onlyone that does the job have had other tecs but not as good as he is."
dawn G.
winfield, west virginia
"The technicians were very thorough to see if unit could be fixed. They also very so very kind. I felt like the unit was checked well."
tom S.
nitro, west virginia
"Did a good job"
patricia F.
clendenin, west virginia
jeff B.
scott depot, west virginia
"My initial reason for the visit, blower running continually, was not immediately resolved, but another vital issue was discovered re: 240v power breaker failing (Shane). I was advised to call an electrician for replacement, which I did. The initial problem remained, and was identified the next day (Jeff). I was happy that there no hassle in having the service fee waived for the second day. Jeff showed me what the cause was, and also happy that I could easily replace the part myself. This means a lot to a guy who has been out of work long term with limited resources. Thanks, Shane and Jeff!"
jane P.
huntington, west virginia
"Rick is very efficient and dependable. I request him every time."
bonnie T.
ona, west virginia
rosalie T.
st. albans, west virginia
"came the same day furnace quit"
marshall A.
hurricane, west virginia
"Professional, courteous, friendly and did his job."
judith S.
charleston, west virginia
"Adam was fantastic. Super nice, personable, and extremely professional."
jean C.
scott depot, west virginia
"The technician was very professional, knowledgable, and thorough. One of the best Ive seen."
terri C.
cross lanes, west virginia
sherrie C.
barboursville, west virginia
jonna W.
st. albans, west virginia
"He was very polite and thorough as always."
pat W.
hurricane, west virginia
"100"
pat W.
hurricane, west virginia
"Fast and thorough service"
gary C.
charleston, west virginia
"Adam was professional, efficient and personable. He answered any questions we had. He also provided an update on the condition of our system. He replaced and installed the Pure Air Maintenance kit."
robert H.
hurricane, west virginia
"On time arrival. Technician checked out my heat pump thoroughly and answered all my questions."
cd D.
charleston, west virginia
"Tech was very knowledgeable, friendly and easy to work with. Rick took all health precautions. He was also very respectful of our home and maintained cleanliness when working inside."
glenna M.
charleston, west virginia
"Your worker was very nice and polite"
christophe D.
hurricane, west virginia
"Jeff Beaver is "da man" when it comes to our service needs! He has been there for every step of the way for decades!"
valerie W.
hurricane, west virginia
"Both gentlemen were efficient and got the job done quickly."
richard H.
charleston, west virginia
connie W.
st albans, west virginia
"The tech was professional and friendly. He checked all our equipment, performed tune ups, checked thermostat operation, electrical connections, amp draws, cleaned flame sensor, checked refrigerant pressures, compresdor amps, and capacitors. He worked hard. We now feel secure that our systems are in good working order. We would be happy to have Ricky as a future tech."
nellie F.
charleston, west virginia
"Found problem an fixed it."
jason O.
pratt, west virginia
carlos P.
huntington, virginia
"My name is not Carlos its Carol. I was told you would not leave a mess but your crew did not even attempt to sweep my sidewalk or get the grit from cutting through my wall cleaned up from my windows and windows. My electric service was disconnected for my electric fireplace (I have already called your office in an attempt to get that fixed)"
barbara M.
hurricane, west virginia
stephen W.
hurricane, west virginia
"Resolved problem quickly."
william L.
south charleston, west virginia
"Good job"
beverly T.
scott depot, west virginia
charles W.
hurricane, west virginia
glen H.
st albans, west virginia
dr plumley P.
huntington, west virginia
"Adam was everything I expected an expert to exhibit."
shirley bowling B.
poca, west virginia
tom M.
sissonville, west virginia
"Solved problem quick"
sharon M.
huntington, west virginia
anthony A.
charleston, west virginia
mrs staun S.
charleston, west virginia
tom V.
charleston, west virginia
"They came when they said they'd come, did what they said they'd do, and charged what they said they'd charge. I have nothing about which to complain concerning their service and the way they stand behind the produclts they sell and install."
mr umstot U.
charleston, west virginia
kenneth O.
hurricane, west virginia
joe W.
hurricane, west virginia
teddi S.
charleston, west virginia
"They were very professional and knowledgeable. Came on time. Worked on my furnace,Found nothing wrong. Very polite and friendly."
james B.
charleston, west virginia
"Good work"
miss grate G.
charleston, west virginia
"efficient and courteous"
grover M.
charleston, west virginia
john O.
st albans, west virginia
"technician called first to say he was on the way"
richard W.
scott depot, maryland
mike M.
south charleston, west virginia
abf F.
nitro, west virginia
"Response time was excellent. Technician was knowledgeable, efficient and exhibited a pleasant personality. He presented himself in a professional manner. Problem was diagnosed and rectified quickly."
cassel P.
cross lanes, west virginia
larry W.
griffithsville, west virginia
"spent time on the job ....thorough careful worker"
dave B.
hurricane, west virginia
"EXCELLENT SERVICE ,GREAT PERSONEL"
june B.
charleston, west virginia
roger V.
ona, west virginia
jon M.
hurricane, west virginia
marsha M.
hurricane, west virginia
james S.
milton, west virginia
edward B.
elkview, west virginia
"Tech was thorough and quick"
jonathan H.
hurricane, west virginia
ann S.
hurricane, west virginia
"He got on with the job with efficiently and without fuss."
ashley H.
scott depot, west virginia
"They didn't tell me what was wrong with my heat or how much it would cost to fix it. They only tried to sell me a new heat/AC unit. One of the guys didn't cover his nose with the mask even though I specifically asked for the technicians to be masked because I'm pregnant and at high risk for COVID-19."
marshall P.
charleston, west virginia
"He was knowledgeable, throough, honest, polite."
greg A.
charleston, west virginia
"Brett always make my problem a priority and expedites expediently. Chuck practiced COVID requirements and quickly resolved the problems."
marshall M.
charleston, west virginia
"on time and very professional"
vaughn W.
cross lanes, west virginia
"Always on time and you pursued my business."
jean F.
nitro, west virginia
robert T.
charleston, west virginia
"Chuck explained everything that he had done and that the system was ready for winter."
john C.
dunbar, west virginia
"excellent prompt service as usual"
james S.
charleston, west virginia
"Our technician was efficient and knowledgeable. He provided suggestions for keeping our system running at peak efficiency."
patricia P.
st. albans, west virginia
"Very efficient and thorough job. Friendly and courteous technician."
chris K.
st albans, west virginia
"Quick response; professionalism; helpful communication."
farris B.
west hamlin, west virginia
"Technician was prompt,courteous & thorough."
kent S.
st albans, west virginia
penney B.
hurricane, west virginia
charlene S.
hurricane, west virginia
"Eddie explained what he did also asked us if we had questions"
zelma W.
scott depot, west virginia
liberatore C.
barboursville, west virginia
"The men worked hard fulfilling the job results. They let us know every day that they were beginning their work."
helen witzberger W.
saint albans, west virginia
"Very efficient worker"
dennis A.
scott depot, west virginia
"He w as polite & was knowledgeable about his job."
roberta B.
charleston, west virginia
"The norm, knowledgeable, courteous and friendly."
greg R.
huntington, west virginia
charla M.
point pleasant, west virginia
"Technician was very polite and seemed very knowledgeable and explained exactly what he thought the problem was and fixed it."
carol W.
scott depot, west virginia
"Chuck was very quick to make the diagnosis we needed to correct our air handler problem."
skip W.
charleston, west virginia
"On time,got in and got out, knew what he was doing."
lirerose B.
dunbar, west virginia
"Your staff are polite & knowledgeable"
larry T.
hurricane, west virginia
"The technician was very thorough and knowledgeable."
jeff P.
charleston, west virginia
"Job Nicely done."
mary P.
huntington, west virginia
"He told me about a problem with my foundation that needed to be taken care of and I was not aware of because shrubs against the foundation was hiding the problem. Problem solved the next day. Thank you Shane"
andy R.
st albans, west virginia
"On time and do very good work."
daniel M.
hurricane, west virginia
"The technician was very courteous and explained what was being done. He answered all questions and was very informative."
kyle B.
scott depot, west virginia
"People were very nice, knowledgeable, and professional"
doris G.
charleston, west virginia
keith H.
so charleston, west virginia
donna G.
huntington, west virginia
"I suppose the technician checked everything he was supposed to, I did have an issue with his personal phone call while doing the service. I could hear him speaking on the phone for at least 25 minutes. I believe he was working while speaking but Im not a fan of personal phone use while working."
judy L.
huntington, west virginia
ken D.
charleston, west virginia
"Because I was very satisfied"
wayne R.
huntington, west virginia
"Technician was knowledgeable about our system; professionally courteous and considerate of our time."
arnold H.
scott depot, west virginia
"Come in do the job. Ask if any questions and politely leave. Great service"
robert K.
hurricane, west virginia
"Received prompt, professional service. The Technicians were very professional and clean."
dawn W.
charleston, west virginia
"Chuck is very knowledgeable fixes anything that he finds wrong and always explains what he is doing and why he is doing it. Onus ge is just a nice friendly guy"
craig K.
ripley, west virginia
robert L.
sissonville, west virginia
"Person's performance was very good. He provided important information pertaining to getting the best performance from our heating system."
isaac B.
hurricane, west virginia
"Problem was resolved & technicians were friendly & courteous"
allison H.
barboursville, west virginia
"Polite professional, caleb still needs to do crawl space."
lucretia N.
st albans, west virginia
elizabeth H.
scott depot, west virginia
"Eddie was professional and was able to find out what the problem was very quickly!"
wayne T.
charleston, west virginia
jason O.
pratt, west virginia
"Eddie does Excellent work & Explains things well"
ryan P.
winfield, west virginia
"Chuck is a very skilled tech and gets the job done right !"
james K.
nitro, west virginia
"I think the service representative did a good job inspecting the furnace."
saundra H.
dunbar, west virginia
"He was wonder explained everything I would ask for him again"
barbara S.
hurricane, west virginia
"Was on time, friendly, and assume knew what he was doing - system works!"
patricia H.
charleston, west virginia
"As always, all staff are courteous and respectful. I always request Jeff as I feel I know him and enjoy welcoming him into my home. He answers all my questions and concerns no matter how "silly". Mostly I trust him."
laura H.
dunbar, west virginia
"The technician, Ryan, did a great job. He took care to keep my home clean while he cleaned the duct work. He was respectful to me and my home. I was very pleased with the quality of work done."
larry D.
charleston, west virginia
"Fast, reliable, and efficient service"
jan P.
hurricane, west virginia
fay J.
dunbar, west virginia
"HE EXPLAINS WHAT HE DID. VERY FRIENDLY."
deena T.
st albans, west virginia
"Tech was polite and knowledgeable. I was surprised that a filter is not included in the maintenance service. I had to run to the hardware and buy a filter. To me it would make more since to have on hand the kind of replacement filter to be used for the furnace that was installed. Just sayin."
stephanie c.
hamlin, west virginia
"excellent customer service from everyone"
lora S.
ona, west virginia
"They had someone at my house within an hour of my first phone call and were courteous and helpful."
darlene B.
eskdale, west virginia
liberatore C.
barboursville, west virginia
"I like that he took a picture of our problem to show us."
andrew R.
charleston, west virginia
"Caleb did a great job of listening to me and explaining his recommendation. Enjoyed talking to him."
donna H.
charleston, west virginia
"Technician thorough and respectful of my house."
edward B.
elkview, west virginia
"Excellent work and fast service but very expensive"
veronica C.
winfield, west virginia
"On time polite covered shoes explained what he did"
mr boley B.
culloden, west virginia
tammy E.
huntington, west virginia
"Everything was handled very safely and professionally. I love how the team scheduled everything, confirmed with an email, called before coming, and emailed results after. I also greatly appreciate how safe the Tech was. He kept his distance and wore a mask. Perfection!"
lisa B.
nitro, west virginia
"Very courteous on time great job"
betty M.
st.albans, west virginia
elizabeth B.
charleston, west virginia
michael H.
charleston, west virginia
terry G.
charleston, west virginia
"I received what I consider good and caring service."
joseph H.
hurricane, west virginia
"Efficient service"
roberta B.
charleston, west virginia
"Knowledgeable, friendly, a job well done"
john F.
charleston, west virginia
"The young man went to pick up furnace filters to assure i had enough for months to come."
dr howard H.
hurricane, west virginia
ms smith S.
culloden, west virginia
sheila F.
cross lane, west virginia
"They were quick to respond and the technician was very personable taking time to explain everything to us"
jerome H.
belle, west virginia
"The technician answered all my questions and provided me with information on up keeping my unit"
martha M.
winfield, west virginia
"Teays Valley Heating and Air Conditioning Service has the most reliable service personnel."
james C.
nitro, west virginia
"THE TECHNICIAN WAS HERE ON TIME QUOTED, WHEN AND DID HIS WORK IN A TIMELY MANNER."
jason R.
scott depot, west virginia
"Extremely helpful and friendly service."
jill D.
charleston, west virginia
"Could not identify problem other than breaker being flipped. No explanation why despite no power surges during the day. so told us to call electrician next time we had a problem. The unit is 5 weeks old"
tim N.
scott depot, west virginia
"Forgive me for not recalling the name of the very pleasant, very competent and very helpful service technician. The call was perfect."
david R.
crosslanes, west virginia
"Your technician was very professional, knowledgeable and respectful of the protocol for COVID-19"
phillip C.
hurricane, west virginia
greg A.
charleston, west virginia
"Eddie and Alex were prompt and professional and together resolved the problem within 24 hours."
devon C.
hurricane, west virginia
"Professional"
frank M.
charleston, west virginia
"Alex is very friendly. He knows what he is doing. He is technically competent answering all my questions and concerns."
chelsey L.
hurricane, west virginia
"Chuck was very nice and very informative on what me and my husband needed to take care off. He fixed the problem with our A/C unit and gave us piece of mind."
emma T.
s charleston, west virginia
"I think this was the best service I have had ."
john D.
charleston, west virginia
"Technician was very prompt and courteous. Explained in detail what he had done on both systems, including correction of potential problem areas."
mr skiles S.
charleston, west virginia
"Jeff Beaver was very knowledgeable about the process of my heating and cooling system and he answered all my questions in s timely manner."
mike H.
st albans, west virginia
"Tech was on time, very cordial as well as knowledgble."
edward N.
hurricane, west virginia
"It took three days to get the service after scheduling."
ralph H.
hurricane, west virginia
"Punctual, timely & professional.. very personable and accommodating."
kathy B.
hurricane, west virginia
doug M.
charleston, west virginia
"On time, efficient, nice, wore mask, covered shoes"
mr johnson J.
hurricane, west virginia
rita (owner) (.
culloden, west virginia
"They did a outstanding job."
gwen S.
eleanor, west virginia
"Shane and Bill were friendly and knowledgeable. They didn't waste time and got started right away. They found the problem and even cleaned my filters inside for me."
helen F.
ona, west virginia
elliott B.
charleston, west virginia
"Because he came within the arrival window and checked our A/C for us and resolved the issue we had."
denise H.
spencer, west virginia
"always prompt and courteous"
harvey W.
nitro, west virginia
"Would have been a 10 rating but technician arrived at 8:30 and we slept in that morning and were still in bed. Appointment time was 10:00 to 12:00."
ken D.
charleston, west virginia
"because Mason did an excellent job, was courteous and respectful"
sarah W.
scott depot, west virginia
"On time. Easy to work with."
gary C.
charleston, west virginia
"Alex is a thorough and experienced technician. He is very personable and an asset to the company. He should be recognized and commended for his professionalism and dedication."
keith D.
st albans, west virginia
laura H.
dunbar, west virginia
"I am very pleased with how knowledgeable the salesman, Caleb, was when helping me select the right equipment for my home. He was able to correctly identify what was going wrong with the system I had and recommend equipment to keep my home comfortable. He took time to make sure I understood the issues I was having and why the equipment would work for my home. I am so happy with the new system. It has exceeded my expectations."
thomas V.
charleston, west virginia
"Good, professional technician who has been here previously and is familiar with my home and equipment."
calvin S.
charleston, west virginia
"The gentleman said he was serving both units and would be with us for 3-4 hours, then stated he had another appt. and left. He was only there 35-40 minutes. Prior to that we had an appt. scheduled and no one showed up or called."
barbara O.
charleston, west virginia
"The consultant provided detailed information on heating and ac systems and was available throughout the installation process to address any concerns,"
timothy C.
huntington, west virginia
mr minardi M.
charleston, west virginia
"On time and courteous."
vickie L.
st albans, west virginia
"Excellent service by Christian. Thank you."
penny R.
south charleston, west virginia
"Talked about how to kleptocracy clean."
fred D.
charleston, west virginia
jon T.
scott depot, west virginia
"Adam was COVID-19 compliant, professional, honest and capable."
greg L.
redhouse, west virginia
"Chuck is a good communicator and quickly builds trust."
renee F.
charleston, west virginia
"Adam was right on time and service was efficient."
lois F.
hurricane, west virginia
"Very friendly"
ronnie E.
st albans, west virginia
"The Technician was Very Professional and Competent."
jeff A.
fraziers bottom, west virginia
gaylor G.
charleston, west virginia
"I was quoted $700.00 for a fan motor for my air conditioner not including labor. At the most it should cost $250.00. I ultimately I paid $160.00. Taking advantage of folks is bad but this was over the top. Maybe it was my just being a woman. Who knows but when my brother came home and saw this estimate he said we would definitely b able to do better."
lewis W.
hurricane, west virginia
"Technician was very polite and professional, checked our system, and explained to me what all he did."
adrian H.
milton, west virginia
mark B.
saint albans, west virginia
"The technician is always very helpful and attentive."
larry C.
charleston, west virginia
"Adam was very thorough and made positive suggestions"
glen M.
hurricane, west virginia
"On time, covid-19 awareness, friendly service"
kim H.
cross lanes, west virginia
alfred W.
leon, west virginia
megan M.
st albans, west virginia
"Was satisfied with service just told I would receive a call to let me know when the parts got here. Wasnt sure when they would be put on. Get call asking if they could come now I wasnt home because of no air for 3 days. Was told I would be called right back to let me know when he would be here the next day. I didnt receive that call. I called back 3 times. But he worked hours on my unit and had a senior tech come out and found my issue."
nancy H.
huntington, west virginia
"Prompt. Called and told me he was on his way."
mr harris H.
st albans, west virginia
michael M.
so charleston, west virginia
"Tech did not let us know ahead of time that replacement parts are not readily available"
martha M.
given, west virginia
"Our salesman was very knowledgeable, friendly, and helped us find the right model to purchase."
evelyn L.
charleston, west virginia
"Service Tech did a good thorough job of checking out the Air conditioning equipment and cleaned the coils on the condensing unit."
judy B.
charleston, west virginia
"Professional. Thorough."
jacob D.
hurricane, west virginia
"Everything was top notch. The work was completed in a timely manner and everyone did a great job who were involved. I knocked off one point only because my garage was left a little bit messy, but nothing worth complaining about. Overall, a great job!!"
marjorie M.
huntington, west virginia
deborah H.
south charleston, west virginia
"On time"
mary L.
poca, west virginia
"Friendly and courtous"
marshal M.
charleston, west virginia
"they never showed up"
romona T.
hurricane, west virginia
"Have been a customer of Teays Valley for many years. Always responsive."
marsha W.
huntington, west virginia
"He did a good job, was polite and finished quickly."
john M.
winfield, west virginia
"The service expert was very courteous and knowledgeable"
charlie A.
huntington, west virginia
ruby K.
st albans, west virginia
jeff P.
milton, west virginia
jimi G.
winfield, west virginia
linda L.
charleston, west virginia
rick F.
huntington, west virginia
jonathan H.
elkview, west virginia
"I was very impressed with my technician Robert. I was not here when he got here and explained to him i would be there in 15 min due to a family emergency. Most people would not be happy to arrive and someone not being home. He went ahead and worked on the outside unit while waiting on me. He help explain what he was doing, what issues he saw and was very kind."
mark S.
huntington, west virginia
"Didn't show up."
michael W.
huntington, west virginia
"The technician was very kind and knowledgeable!"
jordan D.
huntington, west virginia
"The service was excellent. The only thing that disappointed us was the fact we had to pay $104.00 for someone to come out and tell us what we already knew, which the best route would be to get a new AC unit. I thought our appointment was an estimate on the price of the new unit, but that was not the case and this was a little upsetting."
dwight F.
charleston, west virginia
"Jeff went way beyond to help me on a Saturday night! Your call center had me on hold for 20 minutes and would not answer so I had his direct cell number and called him....he happened to be on call and was here in 45 minutes! Your answering service needs more employees or something....what if I did not happen to have Jeff's cell number?????"
elizabeth B.
charleston, west virginia
"Technician was very cordial and followed Covid guidelines. He also knew what he was doing."
keith H.
south charleston, west virginia
christophe D.
hurricane, west virginia
"Jeff beaver is the best technician you have in all respects. His advice, his work and his personality are absolutely wonderful."
jane P.
huntington, west virginia
"Friendly and courteous, showed up on time. A-OK"
kevin M.
st albans, west virginia
"Ricky was very thorough in his review and explained what he was doing and why."
eric M.
charleston, west virginia
shelia C.
scott depot, west virginia
"Professional technicians explain the service."
larry C.
huntington, west virginia
"Did a through job."
pat W.
hurricane, west virginia
jack M.
charleston, west virginia
margaret B.
charleston, west virginia
brandon Y.
charleston, west virginia
"Friendly, knowledgeable, and professional"
shannon B.
charleston, west virginia
"Didnt send verified & specifically noted tech that does our service."
carolyn S.
hurricane, west virginia
"Technician never showed up. It took two phone calls before a manager called me back with an explanation as to why the technician did not show. No explanation beforehand that technician would not show. Extremely poor customer service. I would recommend that if an initial service call is handled this way then so is follow up service. Will not recommend this business."
bill B.
hurricane, west virginia
"tecin tracing and repAIRING CLOGGED DRAIN LINE.hnician went above and beyond"
fred D.
charleston, west virginia
"capable , mannerly,thorough"
larry W.
griffithsville, west virginia
"technician was on time, did a good job. Very pleased."