Teays Valley Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.9/5 stars based on 2,815 Reviews
pam G.
so. charleston, west virginia
sherman W.
hurricane, west virginia
jim B.
charleston, west virginia
"Adam G is professional, knowledgeable and proficient. I was very impressed withhis skill and knowledge and skill. And quite pleased that he explained what he was doing andthe reassurance a he gave about my system..."
cindy C.
dunbar, west virginia
"very friendly, explained things he was doing and answered any questions I had about my AC"
glada S.
charleston, west virginia
richard H.
charleston, west virginia
"Teays Valley Service Experts exceeded my expectations in every way."
vickie W.
nitro, west virginia
"Alex was here quickly. Very knowledgeable. Had it fixed and working quickly - all on a Sunday! Thank you so much. Alex is truly an asset to your company! Definitely will recommend"
summer R.
st albans, west virginia
"Explained to me what was wrong and what it needed to fix it"
lee R.
saint albans, west virginia
mike U.
charleston, west virginia
"Technician diagnosed th eproblem quickly and had cold air flowing in no time."
mr whitmore W.
ona, west virginia
"He was very professional and helpful"
danny P.
hamlin, west virginia
ralph S.
charleston, west virginia
"effecient"
john G.
hurricane, west virginia
"Reliable and courteous technicians. I have never had a bad one come to our house."
david P.
hurricane, west virginia
"Great dude and very informative"
charles B.
scott depot, west virginia
emma T.
s charleston, west virginia
"efficient good manners went over and above service"
william D.
nitro, west virginia
"starter to work as soon as they showed up"
robert C.
hurricane, west virginia
"We have remained a loyal customer for many years. We have always had great service, and your technicians have always been well trained and friendly and respectful. Thanks for your good customer service."
roger H.
scott depot, west virginia
"Very courteous"
bill C.
scott depot, west virginia
"Prompt, courteous and professional service provided in a clean environment on a cloudy day"
cheryl S.
charleston, west virginia
"It's hard to rate this. Tech was here for maintenance check only. Nothing wrong with units. He was courteous, professional and did what he needed to do."
patricia O.
huntington, west virginia
helen witzberger W.
saint albans, west virginia
"Robert kept me up to date at every money"
corba D.
winfield, west virginia
quentin B.
hurricane, west virginia
mike&page S.
pritchard, west virginia
frances B.
scott depot, west virginia
"Tech seemed to ID the problem with efficienty. Respected my request to keep distance re CONVID19 concerns, was careful about touching things in my home even though I didn't request this caution. Much appreciated."
glada S.
charleston, west virginia
rob L.
pliny, west virginia
mr tomblin T.
apple grove, west virginia
"very professional"
coleman H.
red house, west virginia
shiela L.
scott depot, west virginia
"Quick call back and response Only issue was with the answering service. Extremely poor connection. Static. Very frustrating."
fred D.
charleston, west virginia
larry W.
hurricane, west virginia
"professional"
nancy O.
charleston, west virginia
"Technician was very helpful and courteous."
robert T.
charleston, west virginia
"Because I know that he did a great job."
joseph S.
charleston, west virginia
"Did good work. Fast and experienced. In and out and left no sign of being here ."
gary S.
huntington, west virginia
linda S.
barboursville, west virginia
"We were very satisfied over all"
debbie H.
nitro, west virginia
"Eddie is awesome. He knows his job!!! I feel very pleased when he does my service on my furnace. I would like to have him on all my calls."
charles M.
charleston, west virginia
"Eddie was on time and really knew HVAC. He explained a lot."
ken T.
cross lanes, west virginia
"Mason very knowledgable."
brent R.
hurricane, west virginia
"Very informative and very respectful"
john N.
charleston, west virginia
"Teays Valley Service Experts and the servicing technician (Eddie) were very sensitive and proactive in protecting themselves and us as customers related to the current situation with the Corona virus out break. This was much appreciated and sets your service apart from others (as we have come to expect)."
joy M.
hurricane, west virginia
"Eddie was very informative about plans available and showed me the filters that needed changed"
stephen W.
hurricane, west virginia
"The technician had been here before so was familiar with the system and asked about a previous problem. Also informed us that a UV system is available if interested."
jody B.
elkview, west virginia
barbara S.
hurricane, west virginia
"Adam was efficient, friendly, polite and seemed to know what he was doing."
carl H.
scott depot, west virginia
"Ive used you folks for 12 years and the technicians have ALWAYS been great"
marie A.
huntington, west virginia
"Rick was very professional and personable; has known my Mother since the early '90's."
guy S.
hurricane, west virginia
jean V.
hurricane, west virginia
jeanine C.
sod, west virginia
"Polite and considerate of my home and very efficient"
john O.
st albans, west virginia
"technician called ahead to let me know he was on the way. He was efficient and explained all he was doing."
sharon B.
st albans, west virginia
laura Y.
scott depot, west virginia
"Timely, efficient, polite."
dick S.
hurricane, west virginia
"Technician was on time, knew what he was doing and was very thorough."
virginia P.
huntington, west virginia
"Having a walking problem it is difficult for me to go up and down stairs. When I get someone who has never been here before, it is difficult to explain how to get to the basement air/heat unit and then navigate to the second unit on the third floor requiring removing part of a wall. Since I have difficulty walking up and down stairs, I must give instructions from the first floor to get to the two units. This is very frustrating for me. Please send Eric or someone who has been here. Thanks. What kind of plumbing service do you provide?"
roger V.
ona, west virginia
saundra H.
dunbar, west virginia
"Mr. Hayes explained everything to me I would ask for him Everytime"
robert H.
charleston, west virginia
"Service was timely and appeared to be thorough."
linda D.
charleston, west virginia
"Techs were on time and worked very efficiently. They were friendly and informative."
steve H.
hurricane, west virginia
"Job was done in a very timely and efficient manner."
scott H.
julian, west virginia
"Fast friendly and arrived earlier than expected. Adam and Jeff both did a great job and helped me with my units problem and fixed it quickly."
glenn R.
so. charleston, west virginia
"Very professional and made sure they checked out everything"
debbie S.
hurricane, west virginia
"Very thorough & professional"
tom M.
sissonville, west virginia
"Complete system maintenance"
lucretia N.
st albans, west virginia
larry D.
charleston, west virginia
"Professional, courteous, thoughtful"
jeanie F.
nitro, west virginia
"Nothing to complain about"
jason O.
pratt, west virginia
"Eddie goes Above and beyond our Expectations & Always Delivers"
ronnie T.
charleston, west virginia
"Because Eddie is just the best there is."
gary mcclung M.
charleston, west virginia
"Efficient service, comprehensive report, on time."
jan P.
hurricane, west virginia
"Very mannerly and thoughtful."
ken D.
charleston, west virginia
"Everything went well, as always and I was very satisfied"
david K.
barboursville, west virginia
"He was nice and answered all questions that I asked him."
carlos R.
huntington, west virginia
"The technician explained us the steps to improve the system"
joyce A.
nitro, west virginia
"The technician handled the problem with our furnace professionally. We were very satisfied."
glada S.
charleston , west virginia
tim N.
charleston, west virginia
"Had to ask tech. to cleanup rust residue on the flu."
paul T.
charleston, west virginia
"Mason's activity was very smooth and efficient."
jeremy D.
cross lanes, west virginia
jean C.
scott depot, west virginia
"Service rep actally answered the phone, was able to conduct business effectively and efficiently."
lannie R.
hurricane, west virginia
wendy W.
south side west, west virginia
"Eddie always goes above and beyond in his service. Glad to have him as my technician."
gary A.
hurricane, west virginia
mike H.
st albans, west virginia
tom/mara E.
charleston, west virginia
"Knowledgeable, courteous and prompt."
mark M.
scott depot, west virginia
tom H.
charleston, west virginia
"Knowledgeable staff."
larry T.
hurricane, west virginia
"The technician was polite and professional, arrived on time and did exactly what he said that he was going to do."
mark E.
huntington, west virginia
mike M.
cross lanes, west virginia
marsha M.
hurricane, west virginia
charles K.
lesage, west virginia
sylvia H.
charleston, west virginia
"he was thorough"
carey S.
hurricane, west virginia
"Adam was great! Very professional and kept me in the loop with our heating issue. I greatly appreciated his efforts and knowledge."
sharon B.
st albans, west virginia
james R.
sissonville, west virginia
"Alex has been caring for my older unit for years. He is very professional and keeps me advised."
robbin K.
st albans, west virginia
"Courteous"
robert L.
sissonville, west virginia
"The two individuals were polite and respectful and went about their work in a professional manner. The technician completed his tasks."
carolyn K.
hurricane, west virginia
"Overall I am happy with the service. Just wish it was less expensive."
mr boley B.
culloden, west virginia
ira G.
st.albans, west virginia
david R.
crosslanes, west virginia
"The technician was very thorough exposing what he had done"
scott T.
charleston, west virginia
larry S.
cross lanes, west virginia
"Excellent response and friendly service tech who took the time to service the situation"
dr kobbah K.
charleston, west virginia
helen S.
charleston, west virginia
"he seemed very thorough"
cecil M.
hurricane, west virginia
james C.
sissonville, west virginia
"very pro.........."
john C.
scott depot, west virginia
john S.
charleston, west virginia
"He was on time, polite, and knowledgeable"
robert A.
huntington, west virginia
ms k johnson J.
barboursville, west virginia
mr. pahl P.
scott depot, west virginia
"well informed....helped with cleaning inside unit and was very helpful"
deborah B.
hurricane, west virginia
"I have been a customer for 20 years and am very pleased with their service."
barbara S.
hurricane, west virginia
greg F.
barboursville, west virginia
"Timely Service"
robert W.
so. charleston, west virginia
"Because we were very satisfied ??"
dorothy G.
charleston, west virginia
"Because they were really responsive and respectful and got the job done"
scott H.
hurricane, west virginia
"Courteous and professional technician"
diana H.
charleston, west virginia
"Guys were nice and installed my furnance and ac in one day,."
mark B.
st albans, west virginia
"Excellent customer service I can always count on teays valley heating and cooling to get us up and running."
barry H.
foster, west virginia
"Very curious, knowledge"
rebecca M.
so charleston, west virginia
"Technician was on-time friendly knowledgeable and efficient"
susan W.
charleston, west virginia
"Friendly, professional, knowledgeable!"
claudette H.
charleston, west virginia
"Ed communicated very well before and during the appointment"
william B.
hurricane, west virginia
"he chgecked every thing"
richard G.
hurricane, west virginia
deborah H.
south charleston, west virginia
"Jeff is competent and friendly. He fixed the problem without fuss."
david M.
st albans, west virginia
martha M.
winfield, west virginia
"I know when Teays Valley Heating and Air Conditioning is inspecting my unit, it is being done by a professional and I have nothing to fear for I also know if I have a problem between my spring and winter check-up, they will take care of it. Considering I have been with you for so many years (30+) it is easy to be confident of the service."
beverly P.
elkview, west virginia
roberta B.
charleston, west virginia
"Efficiency, friendly, knowledgeable"
shiela L.
scott depot, west virginia
"Both did an exceptional job. Adam was here for a service call and Mark gave me a estimate for new hvac to be installed next week."
carmen P.
st albans, west virginia
"Tech was very good, but 9 gives room for improvement."
joseph H.
hurricane, west virginia
"On time. Efficient service. Very professional."
danny F.
st albans, west virginia
"Great service"
charlie A.
huntington, west virginia
dawn G.
winfield, west virginia
"The technician was very informative and thorough in his inspection of the units. He was very polite and mannerly also."
greg H.
huntington, west virginia
"Punctual. Respectful. Easily identified and introduced self. WORE SHOE COVERS."
donna H.
charleston, west virginia
"Technician was knowledgeable, professional, considerate of my property and time, and personable."
patrica P.
st. albans, west virginia
"The technician is very personable and knowledgeable about the situation. He also followed up with me to make sure everything was working properly."
jerry C.
london, west virginia
"Very polite young man but he was unable to tell me exactly what was wrong. I didnt feel he had the knowledge to tell me what was wrong and it still doesnt work"
al D.
huntington, west virginia
"Adam sounds like he is very knowledgeable about his work and that exudes confidence, and that makes me comfortable with him working in my house."
rekko P.
dunbar, west virginia
"He called and was very kind and honest."
al D.
huntington, west virginia
"Adam explained what he was doing and now I could better appreciate why I have maintenance coverage."
sarah M.
east bank, west virginia
ms. cremeans C.
ona, west virginia
"On time friendly professional"
janet S.
charleston, west virginia
"Robert was friendly and knowledgeable about the products being offered."
judy B.
charleston, west virginia
"Friendly knowledgeable and thorough"
donna J.
danville, west virginia
jeff P.
milton, west virginia
"great"
rick C.
charleston, west virginia
"On time. Knowledgeable."
robert H.
hurricane, west virginia
"Always quick to respond when I have a problem with my Lennox Heat Pump."
marsha M.
hurricane, west virginia
"We have purchased two systems from Teays Valley Heating and Cooling in the past two years. The first system we purchased had the A-Coil replaced because of the horrific smell and health issues that resulted when we started using the cooling system in the spring. With the 79 degree weather we had several Saturdays ago, we turned on the air conditioning in our upstairs unit. The same horrific smell and health issues started. Eddie was quick to understand the problem we are having and immediately ordered a new A-Coil for the upstairs unit."
eric M.
charleston, west virginia
jim C.
hurricane, virginia
"We were very satisfied with the installation and the time both took with explaining how to set the alarm system. They were very personable. Great job. I don't have their names."
donna G.
belle, west virginia
"Mason was very helpful and courteous. He did an excellent job."
jean S.
eleanor, west virginia
"A part on my furnace is going to be replaced on the 22nd of this month , which will hopefully take care of the problem -- pilot light going out."
rose K.
winfield, west virginia
diana H.
charleston, west virginia
william H.
hurricane, west virginia
tushar S.
hurricane, west virginia
"Wasn't told about the $50 charge Which I felt was un called for since nothing was done Jeff was Pleasant and nice Your office personnel was not upfront about charges I was told $99 only and then charged $150 I have many friends and they asked me for advice all the time I am asking for the $50 back and have no issue with a trip charge of the $99"
gladys S.
huntington, west virginia
"The young man was very nice. He made us aware of the situation and offered solution."
dianna P.
cross lanes, west virginia
"Excellent service"
linda L.
charleston, west virginia
"Good job"
diane M.
charleston, west virginia
"Professional and courteous"
mr harris H.
st albans, west virginia
"Good Service"
ms k johnson J.
barboursville, west virginia
"knows what hes doing only one I want to work on furnace"
john H.
charleston, west virginia
sam W.
elkview, west virginia
raymond F.
ripley, west virginia
"They always check out everything and are very professional and tell you if you have any problems. They are very courteous and let you know what time they will be arriving."
roger H.
scott depot, west virginia
"Technician arrived when expected, was polite and friendly, and did our checkup quietly and efficiently."
mr caldwell C.
huntington, west virginia
james K.
nitro, west virginia
"Technician was polite, friendly, and competent."
larry B.
huntington, west virginia
michael G.
huntington, west virginia
"Called before arrival, prompt and courteous. Efficient and informative. Excellent representative of your company."
tom M.
hurricane, west virginia
sarah W.
scott depot, west virginia
"Great proactive scheduling for pre-paid maintenance + a nice reminder notice. Mason did well on the timing on pre-arrival call and was on time. Mason did a great job of explaining the process for maintenance, showing me the filter that needed to be replaced and confirming that I have a few more pre-paid maintenance visits available. Great all around!"
james C.
nitro, west virginia
"HE WAS ON TIME AND WENT RIGHT TO WORK ON CHECKING THE SYSTEM"
james J.
charleston, west virginia
"Timely, polite. all biz."
chris C.
s charleston, west virginia
diana H.
charleston, west virginia
jarrell M.
hurricane, west virginia
"I am not going to set here type all of this out again. If you did not accept the first write up I will not do it again. if you do not like a bad write up do not send any more reference of your business again. will get one of tour competitors to find problem."
jason T.
scott depot, west virginia
"It seemed odd to have a Sales Consultant come to a service appointment at first but i brushed it off. Then the lies started, first with saying the unit is broken and needed replaced and they knew it was broken because there's only 4 wires going to the thermostat and it would cost thousands to wire it to find out. Rheem only uses 4 wires and if your technician and salesman doesn't know this then they need additional training but i need a refund. The technician tracked mud onto my new white carpet upstairs, they both lied about the age of the unit, they both lied about at least 6 different things and i have the lies in writing on your forms. Then the salesman gives me three options to replace one unit, doesn't do a Manual J calculation, doesnt tell me what size any of the options are and provides only vague information and says your options are good, better, best without model numbers, without any technical specifications. I work in the mortgage industry as a Sales Manager for the State of WV where we close over 500 mortgage transactions a year, we need a full refund, and my carpets cleaned. Please make this right or I will be forced to post my experience in every real estate agency within 3 counties of Putnam"
shannon B.
charleston, west virginia
"Jeff was very professional, informative. We have notation on our account requesting Chuck as our only tech, but if Chuck is not available for any reason, you can send Jeff. Thank you"
kelly M.
hurricane, west virginia
"Very polite and did a very good job on the maintenance"
john C.
dunbar, west virginia
james K.
nitro, west virginia
"An average service call."
teresa T.
poca, west virginia
"Our tech was very professional and knowledgeable about our problem."
brian B.
st albans, west virginia
"Great person did service"
kenneth L.
scott depot, west virginia
"On time and thorough!"
molly W.
south charleston, west virginia
josielea C.
culloden, west virginia
"explained every thing well, mannerly"
romona T.
hurricane, west virginia
jim L.
huntington, west virginia
"Courtesy and quality of service"
mr mcclain M.
huntington, west virginia
"Ive been with you for years, so I think that speaks for itself."
lee R.
saint albans, west virginia
"Normally things go quite well. The service men were very nice and helpful, but I still can't get my new Nest to pair with my phone."
aley E.
huntington, west virginia
sarah L.
nitro, west virginia
"Prompt efficient service"
john M.
scott depot, west virginia
"Service person was very efficient and knowledgeable, and on time"
jean C.
scott depot, west virginia
"During his service call on !2/20/19, Adam reported that the downstairs heat pump's humidifier water valve was inoperative and recommended replacement of the humidifier with an Aprilaire 400 unit at a cost of $700. (The Aprilaire 400 is available elsewhere at $239.50 retail, but w/o installation. ) I tentatively agreed to the replacement. Adam suggested immediate payment, but I declined. ( The entire system was installed in 2013 and is under warranty until 2023.) On Monday, 12/23, I inspected the unit, and found the humidifier was simply unplugged. I plugged it back in and it began operating normally. Enough said."
virginia P.
huntington, west virginia
"I had to provide clarification for moving equipment into basement when the salesman told me he would provide that. I have not heard from the promise to give me $1,100. gift card."
cassandra J.
charleston, west virginia
larry C.
charleston, west virginia
"Christian ran into problem and thoughtfully responded and realized that he needed help which he quickly did."
barry J.
charleston, west virginia
"PROFESSIONAL AND PLEASANT."
frank S.
scott depot, west virginia
deborajean L.
hurricane, west virginia
"He was on time and checked the unit out thoroughly."
mr carroll C.
charleston, west virginia
"Adam was prompt, friendly and knowledgeable"
sarah C.
winfield, west virginia
"The service is always great and the technician was very informative."
leona T.
st albans, west virginia
"The technicians were very informative and courteous."
gary H.
milton, west virginia
"On time, courteous, thorough, well trained tech."
connie W.
st albans, west virginia
"The tech came early. He was very professional. He provided some good tips to prolong the life of one of our units. He was very helpful."
laura Y.
scott depot, west virginia
"It was a furnace check up. Jeff arrived on time, explained what he was doing, and completed the job efficiently. He then explained what the system did, or didn't need.He was very polite."
roger A.
red house, west virginia
"Mr Miller was very good and polite"
michael V.
charleston, west virginia
"Quality service and a quality product. The work was done promptly, neatly and efficiently. It is a very nice job."
clyde C.
charleston, west virginia
"Mason was very nice and efficient."
sharon M.
winfield, west virginia
g.c. H.
scott depot, west virginia
"Excellent service!!"
jack D.
huntington, west virginia
"Rick is a very knowledgeable tech and we always request that he services our units. (both air and heat)"
james C.
barboursville, west virginia
"very knowledgeable. fast service."
larry W.
so charleston, west virginia
"Your company representatives are always professional & know what they are doing. I am not sure our tech told us his name ; if he did I dont remember but he was impressive"
gilbert O.
so. charleston, west virginia
phil F.
scott depot, west virginia
daniel T.
point pleasant, west virginia
"On time. Checked out units. Was polite. Put of footies over shoes."
eric H.
charleston, west virginia
bruce B.
winfield, west virginia
"On time, did his job, explain what he did and said no problems. Important item was being on time."
paula S.
charleston, west virginia
mr chugha C.
charleston, west virginia
patricia F.
clendenin, west virginia
"Back door left open, planned on 10-12 and once again someone had emergency so he arrived about 1:15. I understand emergencies but it seems to happen all the time."
melvin B.
tornado, west virginia
"Courteous service"
james H.
cross lanes, west virginia
"The tech was great and did a great job. But I was scheduled for 12-2, then told he would need for hours since I had 2 units. I said that is fine as long as the appointment starts at 12, noon..so thats when it was scheduled for. The tech showed up after 4pm. So someone in scheduling needs to do better."
rob L.
pliny, west virginia
william G.
huntington, west virginia
"R.obert efficient and polite."
john M.
hurricane, west virginia
lois S.
huntington, west virginia
"He appeared to be efficient and someone who could be trusted."
keith H.
so charleston, west virginia
natasha B.
charleston, west virginia
corba D.
winfield, west virginia
"I liked the fact that my technician wore shoe coverings while he was in my house. Very respectful."
pam P.
milton, west virginia
"I expect with the tune up that you all should bring a filter to change in my furnace."
ronald H.
huntington, west virginia
david C.
milton, west virginia
"On time tech was very good"
mr yeager Y.
belle, west virginia
"very efficient"
michael W.
cross lanes, west virginia
tom C.
hurricane, west virginia
"Technician arrived on time. He was courteous, knowledgeable and professional."
gerald L.
charleston, west virginia
larry W.
hurricane, west virginia
"Adam found a capaciter and changed it , charged $104.94 Labor. I felt this should b3 covered by the prepaid $320.12 maintenance.contract."
nancy D.
scott depot, west virginia
"Professional, Friendly, and explained all that was done. One other comment I did not see a section on my Bill "How did we do? Code was already on here when I started?"
gary B.
charleston, west virginia
"No Problems With His service. Although I Was Disappointed They chose not to Install The A Cool I Requested in the Bedroom Section... I Didnt Ask For A Grantee Of Life Of Service. Just the Installation..... Short Sited in my Opinion.... Raises the Question about if I Would Recommend You as A First Choice For Sales...."
jim W.
charleston, west virginia
"High quality service."
ralph S.
charleston, west virginia
"Technician arrived with time period and was very efficient."
paul S.
st albans, west virginia
"I have asked other companies to come out and give an estimate and none did. Trays vallet not only sent 2 techs in 2 days but sent a estimator on the next day. They were fast and on the ball"
aiad A.
dunbar, west virginia
"Huge difference in service quality between my previous 2 experiences and the last one."
vicky G.
charleston, west virginia
"Courteous & friendly staff. Reliable service."
sherman W.
red house, west virginia
larry C.
huntington, west virginia
"He checked to make sure everything is running properly."
pam H.
charleston, west virginia
d.r smith S.
st. albans, west virginia
"I don't see much in rating numbers. The young man seemed knowledgeable and efficient. Very friendly"
barbara M.
hurricane, west virginia
shelley V.
huntington , west virginia
"Christian was very efficient, professional, and polite; he thoroughly explained each step of the tune up, and he answered each of my questions with such courtesy. He performed each aspect of the service call with attention to the home by cleaning his work area and taking care to cover his shoes upon entering the house. I appreciate the customer care I received from Christian as well as from Trina, the representative who scheduled the service call. I could not be more pleased. Thank you!"
todd G.
huntington, west virginia
"Alex did a great job and fixed an issue I did not know I had."
carolyn G.
dunbar, west virginia
"Efficient"
arnold H.
scott depot, west virginia
"Walked in put booties on just did his job immediately very polite??????"
karen R.
so.charleston, west virginia
"On time, informative, cleaned up own mess"
rosie W.
huntington, west virginia
ed R.
hurricane, west virginia
"Excellent service. The service tech seemed knowledgeable and was very hospitable."
sandra M.
nitro, west virginia
"We were very pleased with the installers, Tim Miller and Jeff Carr."
ms. fitzgerald F.
st. albans, west virginia
ralph M.
hurricane, west virginia
dwight F.
charleston, west virginia
"They came when they told me they would and are always so polite. They found an issue that I was unaware of and fixed it."
sharon B.
st albans, west virginia
sam W.
elkview, west virginia
"Eddie finally fixed a long standing problem that other providers could not."
sherrie C.
barboursville, west virginia
"The tech that came has serviced the furnace several times and is always polite and friendly. He also knows what he is doing"
robert H.
hurricane, west virginia
"Eddie is very knowledgeable and is always willing to answer questions."
george H.
hurricane, west virginia
"The man has always done good."
charlene S.
hurricane, west virginia
"Very courteous"
charles W.
saint albans, west virginia
ann M.
charleston, west virginia
paul B.
hamlin, west virginia
"ROBERT(EDDIE)HAS ALWAYS BEEN HIGHLY QUALIFIED AND PERSONABLE ON PROVIDING SERVICE FOR US."
robert H.
charleston, west virginia
"Although the service was performed timely and efficiently, there is a problem. I was told that my furnace humidifier was not functioning and needed to be replaced. The technician gave me an estimated cost, but said he was unable to reach anyone at the headquarters office to arrange for an installation date. He promised that I would hear something later in the day. This has not happened. I must note that in the past I have had a problem with your company responding to my inquiries. Accordingly, this response to your questionnaire will be my "test" to see if you really do care about the quality of your service, or this is just customer pablum. Call me as promised soon, or I will have another provider install the humidifier."
jean S.
eleanor, west virginia
"Eddie was very courteous; and, knew what he was doing. I told him if I need something again, I would call and ask for him. He mentioned something else I might need, which was about $200.00, if you will have him call me, I will make arrangements to have it done. I couldn't be any more pleased. Thanks! Jean Sheets"
john L.
huntington, west virginia
"Excellent Service"
randy W.
hurricane, west virginia
avas H.
st albans, west virginia
"technical know how and experience of technician."
philip R.
hurricane, west virginia
"I have called three times to schedule an estimate. Once I got no call back, the second time the tech was a no show and the latest call I got apologies with promises that someone would call me back by the end of the day. No call back."
robert T.
charleston, west virginia
"Carlos did a very through inspection and answered all of the questions that I asked him."
shirley D.
hurricane, west virginia
"He was on time and efficient"
angela V.
charleston, west virginia
"Eddie did a great job, as usual."
mary B.
nitro, west virginia
"He did a good job although we werent able to get my IPhone hooked up on wi-fi."
hoover H.
huntington, west virginia
"everything was done as promised including your office staff"
gary C.
charleston, west virginia
"Experienced and professional technicians."
norma S.
cabin creek, west virginia
jon M.
hurricane, west virginia
"Tech very nice and knowledgeable."
cynthia W.
charleston, west virginia
"The tech.(Ricky) showed up in the time frame I was told. Very friendly and helpful . Answered all the questions that I asked and never seemed to be annoyed by them.. We will definitely be using you guys when needed."
mike&page S.
pritchard, west virginia
barbara S.
hurricane, west virginia
"Helpful, found problem and fixed it. He knew what he was doing."
steve W.
st. albans, west virginia
"Good service, very fine tech"
sharon R.
scott depot, west virginia
"He was good, but there is always room for improvement."
carolyn A.
ona, west virginia
"He was very nice and explained every thing for me that I asked him."
mr caldwell C.
huntington, west virginia
"Techancan was very polite, and knowledgeable, explained what steps he was going to preform, and was very helpful."
linda W.
winfield, west virginia
"Technician did not arrive within appointment time. I had to call the office and found out no one knew I was on the schedule that day."
steve C.
kenna, west virginia
calvin W.
dunbar, west virginia
"Arrived when stated and professional"
jimmy S.
culloden, west virginia
"Alex was prompt, efficient, seemed knowledgeable and was friendly."
lana K.
scott depot, west virginia
larry M.
scott depot, west virginia
"Tech was actually early. Which was good. e was friendly , efficient and professional. He explained everything he had checked."
susan M.
red house, west virginia
"Technician was very professional and courteous. Arrived on time and went straight to work."
tom S.
nitro, west virginia
jay R.
nitro, west virginia
"Eddie was very thorough and did a great job"
charles W.
hurricane, west virginia
david H.
st albans, west virginia
"On time...very professional...did a great job"
pat W.
hurricane, west virginia
jane P.
huntington, west virginia
"Rick does good work"
paul M.
elkview, west virginia
"Courteous and professional."
charles S.
cross lanes, west virginia
"The tech was very informative of each step of going over our system while he was I sure and out of the house. He gave current info about the units warranty. Made suggests Nations for future concerns."
nora D.
scott depot, west virginia
herschel L.
barboursville, west virginia
"The technician came quickly and was great recognizing the problem right away and how to fix it."
andy R.
st albans, west virginia
roger B.
charleston, west virginia
"Robert is one of the nicest young men we've ever met, He is very respectful. He's on time and very efficient! Plz recognize him for his good work."
barbara O.
charleston, west virginia
betty A.
winfield, west virginia
michael M.
so charleston, west virginia
"Excellent communications skills. Thourough checkout"
robin T.
st. albans, west virginia
"Very professional"
jarrett P.
hurricane, west virginia
"Service was done in a timely manner, and the worker was knowledgeable."
cassel P.
cross lanes, west virginia
"On time. Courteous. Knowledgeable. Thorough."
rick K.
hurricane, west virginia
kenneth O.
hurricane, west virginia
david P.
huntington, west virginia
"Communication about issues and prices to fix"
patricia P.
marmet, west virginia
"tec. very good. asked for cost est. know one would say. later found out it was preset. price was to much felt like I WAS TAKEN.GOUGED."
donna C.
hurricane, west virginia
frank M.
charleston, west virginia
"The technician is very knowledgeable and very polite."
jeanine C.
sod, west virginia
"Very professional and careful with keeping dirt from escaping. Fast and courteous."
reg H.
hurricane, west virginia
"Quick response - diagnosed the problem and fixed it quickly. Very courteous and helpful."
john O.
st albans, west virginia
"Chuck was on time and called ahead to re-confirm and advise arrival time."
dave B.
hurricane, west virginia
"EXCELLANT TECHICIAN. , ON TIME . GREAT SERVICE"
earl C.
st albans, west virginia
robert C.
hurricane, west virginia
cecil M.
hurricane, west virginia
"Knowledgeable"
thomas G.
madison, west virginia
"He was very pleasant and did his work quickly and efficiently. We have used Teays Valley for almost 25 years and have always been very happy with their service."
kristi G.
charleston, west virginia
"As usual, the guys who service our HVAC are polite gentlemen & they do an excellent job."
marshall M.
charleston, west virginia
"on time respectful and explained everything"
dorothy G.
charleston, west virginia
"Didn't take no time for the technician to arrive at my home he was very nice and explained everything to me"
janet S.
charleston, west virginia
"Friendly service man"
allen A.
charleston, west virginia
jason O.
pratt, west virginia
greg A.
charleston, west virginia
"Brett and Alex are always courteous and professional and their service always goes above and beyond the call of duty!"
ronald B.
charleston, west virginia
"Teays has taken care of us for quite a while. We had a Fall checkup done. Robert was the technician this time. He appeared to want to do a good job for us. He explained things as he went along. Very professional. We signed up for Fall and Spring maintenance with him."
larry W.
griffithsville, west virginia
otto D.
st. albans, west virginia
candy C.
barboursville, west virginia
larry D.
charleston, west virginia
"quick, polite"
fay J.
dunbar, west virginia
"VERY FRIENDLY AND EXPLAINED ALL HE DID."
james H.
cross lanes, west virginia
"I was satisfied with the work performed and the information that was provided concerning my heating and cooling unit."
bill L.
charleston, west virginia
"Good tecn"
joyce A.
nitro, west virginia
"Gentleman was very knowledgeable and knew quickly what needed repaired. The service was quick and he was very friendly."
john M.
dunbar, west virginia
connie B.
walton, west virginia
"Alex does an excellent job every time he services my unit"
harold F.
charleston, west virginia
"Did what was needed, also mention some other things I needed to have done."
danny P.
hamlin, west virginia
"Did a good job"
william B.
hurricane, west virginia
"He saw the code and knew what the problem was"
dwight F.
charleston, west virginia
"I called Brett and told him that my handyman thought we had a gas leak around the furnace and he sent Alex out within a few hours to check it. There was a leak and he fixed it."
sarah D.
proctorville, ohio
"Christian was very nice and personable. He was also very informative and helpful."
raymond/diana barber B.
hurricane, west virginia
"Satisfaction really "10"; chose "9" because I want you to be aware that Eddie could not find instruction book to give me for Honeywell thermostat he installed. He said he would look for it. Please, I MUST HAVE AN INSTRUCTION BOOK!"
reva F.
scott depot, west virginia
"On time! Courteous!"
stephen S.
peytona, west virginia
cherie T.
charleston, west virginia
"Dana was very professional, polite and courteous. He answered all questions and was very informative"
saundra H.
dunbar, west virginia
"My tech was very nice did his job well"
sherrie C.
barboursville, west virginia
"The tech was very informative and told me exactly what was going on with my furnace"
kevin N.
hurricane, west virginia
saundra H.
dunbar, west virginia
"Gage was very nice and did his work well"
sara L.
hurricane, west virginia
mike M.
south charleston, west virginia
"See answers below. They cover it pretty well."
shirley R.
eleanor, west virginia
"It was easy to get the appointment. Technician was here when he was scheduled. He is always polite and gets the work done."
walt C.
charleston, west virginia
"Tech is well trained and could answer my questions when asked. He made suggestions about how duck work cleaning can help. Provided pamphlets how the cleaning was done and a new thing to me about ultraviolet in the duck system !"
lewis W.
hurricane, west virginia
"Arrived on time, courteous, and checked out my system for me"
betty M.
st albans, west virginia
darrell B.
winfield, west virginia
frank S.
scott depot, west virginia
mark R.
st albans, west virginia
skip W.
charleston, west virginia
"ON TIME,POLITE,KNOWLEDGE,QUICK NO MESS."
mark A.
charleston, west virginia
"Did a good and efficient job."
dennis K.
charleston, west virginia
betty G.
south charleston, west virginia
"Everyone was kind, courteous, and professional. There was no mess and they made sure everything worked prior to leaving"
tahanna A.