Teays Valley Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.8/5 stars based on 2,656 Reviews
jim C.
hurricane, virginia
"We were very satisfied with the installation and the time both took with explaining how to set the alarm system. They were very personable. Great job. I don't have their names."
donna G.
belle, west virginia
"Mason was very helpful and courteous. He did an excellent job."
jean S.
eleanor, west virginia
"A part on my furnace is going to be replaced on the 22nd of this month , which will hopefully take care of the problem -- pilot light going out."
rose K.
winfield, west virginia
diana H.
charleston, west virginia
william H.
hurricane, west virginia
tushar S.
hurricane, west virginia
"Wasn't told about the $50 charge Which I felt was un called for since nothing was done Jeff was Pleasant and nice Your office personnel was not upfront about charges I was told $99 only and then charged $150 I have many friends and they asked me for advice all the time I am asking for the $50 back and have no issue with a trip charge of the $99"
gladys S.
huntington, west virginia
"The young man was very nice. He made us aware of the situation and offered solution."
dianna P.
cross lanes, west virginia
"Excellent service"
linda L.
charleston, west virginia
"Good job"
diane M.
charleston, west virginia
"Professional and courteous"
mr harris H.
st albans, west virginia
"Good Service"
ms k johnson J.
barboursville, west virginia
"knows what hes doing only one I want to work on furnace"
john H.
charleston, west virginia
sam W.
elkview, west virginia
raymond F.
ripley, west virginia
"They always check out everything and are very professional and tell you if you have any problems. They are very courteous and let you know what time they will be arriving."
roger H.
scott depot, west virginia
"Technician arrived when expected, was polite and friendly, and did our checkup quietly and efficiently."
mr caldwell C.
huntington, west virginia
james K.
nitro, west virginia
"Technician was polite, friendly, and competent."
larry B.
huntington, west virginia
michael G.
huntington, west virginia
"Called before arrival, prompt and courteous. Efficient and informative. Excellent representative of your company."
tom M.
hurricane, west virginia
sarah W.
scott depot, west virginia
"Great proactive scheduling for pre-paid maintenance + a nice reminder notice. Mason did well on the timing on pre-arrival call and was on time. Mason did a great job of explaining the process for maintenance, showing me the filter that needed to be replaced and confirming that I have a few more pre-paid maintenance visits available. Great all around!"
james C.
nitro, west virginia
"HE WAS ON TIME AND WENT RIGHT TO WORK ON CHECKING THE SYSTEM"
james J.
charleston, west virginia
"Timely, polite. all biz."
chris C.
s charleston, west virginia
diana H.
charleston, west virginia
jarrell M.
hurricane, west virginia
"I am not going to set here type all of this out again. If you did not accept the first write up I will not do it again. if you do not like a bad write up do not send any more reference of your business again. will get one of tour competitors to find problem."
jason T.
scott depot, west virginia
"It seemed odd to have a Sales Consultant come to a service appointment at first but i brushed it off. Then the lies started, first with saying the unit is broken and needed replaced and they knew it was broken because there's only 4 wires going to the thermostat and it would cost thousands to wire it to find out. Rheem only uses 4 wires and if your technician and salesman doesn't know this then they need additional training but i need a refund. The technician tracked mud onto my new white carpet upstairs, they both lied about the age of the unit, they both lied about at least 6 different things and i have the lies in writing on your forms. Then the salesman gives me three options to replace one unit, doesn't do a Manual J calculation, doesnt tell me what size any of the options are and provides only vague information and says your options are good, better, best without model numbers, without any technical specifications. I work in the mortgage industry as a Sales Manager for the State of WV where we close over 500 mortgage transactions a year, we need a full refund, and my carpets cleaned. Please make this right or I will be forced to post my experience in every real estate agency within 3 counties of Putnam"
shannon B.
charleston, west virginia
"Jeff was very professional, informative. We have notation on our account requesting Chuck as our only tech, but if Chuck is not available for any reason, you can send Jeff. Thank you"
kelly M.
hurricane, west virginia
"Very polite and did a very good job on the maintenance"
john C.
dunbar, west virginia
james K.
nitro, west virginia
"An average service call."
teresa T.
poca, west virginia
"Our tech was very professional and knowledgeable about our problem."
brian B.
st albans, west virginia
"Great person did service"
kenneth L.
scott depot, west virginia
"On time and thorough!"
molly W.
south charleston, west virginia
josielea C.
culloden, west virginia
"explained every thing well, mannerly"
romona T.
hurricane, west virginia
jim L.
huntington, west virginia
"Courtesy and quality of service"
mr mcclain M.
huntington, west virginia
"Ive been with you for years, so I think that speaks for itself."
lee R.
saint albans, west virginia
"Normally things go quite well. The service men were very nice and helpful, but I still can't get my new Nest to pair with my phone."
aley E.
huntington, west virginia
sarah L.
nitro, west virginia
"Prompt efficient service"
john M.
scott depot, west virginia
"Service person was very efficient and knowledgeable, and on time"
jean C.
scott depot, west virginia
"During his service call on !2/20/19, Adam reported that the downstairs heat pump's humidifier water valve was inoperative and recommended replacement of the humidifier with an Aprilaire 400 unit at a cost of $700. (The Aprilaire 400 is available elsewhere at $239.50 retail, but w/o installation. ) I tentatively agreed to the replacement. Adam suggested immediate payment, but I declined. ( The entire system was installed in 2013 and is under warranty until 2023.) On Monday, 12/23, I inspected the unit, and found the humidifier was simply unplugged. I plugged it back in and it began operating normally. Enough said."
virginia P.
huntington, west virginia
"I had to provide clarification for moving equipment into basement when the salesman told me he would provide that. I have not heard from the promise to give me $1,100. gift card."
cassandra J.
charleston, west virginia
larry C.
charleston, west virginia
"Christian ran into problem and thoughtfully responded and realized that he needed help which he quickly did."
barry J.
charleston, west virginia
"PROFESSIONAL AND PLEASANT."
frank S.
scott depot, west virginia
deborajean L.
hurricane, west virginia
"He was on time and checked the unit out thoroughly."
mr carroll C.
charleston, west virginia
"Adam was prompt, friendly and knowledgeable"
sarah C.
winfield, west virginia
"The service is always great and the technician was very informative."
leona T.
st albans, west virginia
"The technicians were very informative and courteous."
gary H.
milton, west virginia
"On time, courteous, thorough, well trained tech."
connie W.
st albans, west virginia
"The tech came early. He was very professional. He provided some good tips to prolong the life of one of our units. He was very helpful."
laura Y.
scott depot, west virginia
"It was a furnace check up. Jeff arrived on time, explained what he was doing, and completed the job efficiently. He then explained what the system did, or didn't need.He was very polite."
roger A.
red house, west virginia
"Mr Miller was very good and polite"
michael V.
charleston, west virginia
"Quality service and a quality product. The work was done promptly, neatly and efficiently. It is a very nice job."
clyde C.
charleston, west virginia
"Mason was very nice and efficient."
sharon M.
winfield, west virginia
g.c. H.
scott depot, west virginia
"Excellent service!!"
jack D.
huntington, west virginia
"Rick is a very knowledgeable tech and we always request that he services our units. (both air and heat)"
james C.
barboursville, west virginia
"very knowledgeable. fast service."
larry W.
so charleston, west virginia
"Your company representatives are always professional & know what they are doing. I am not sure our tech told us his name ; if he did I dont remember but he was impressive"
gilbert O.
so. charleston, west virginia
phil F.
scott depot, west virginia
daniel T.
point pleasant, west virginia
"On time. Checked out units. Was polite. Put of footies over shoes."
eric H.
charleston, west virginia
bruce B.
winfield, west virginia
"On time, did his job, explain what he did and said no problems. Important item was being on time."
paula S.
charleston, west virginia
mr chugha C.
charleston, west virginia
patricia F.
clendenin, west virginia
"Back door left open, planned on 10-12 and once again someone had emergency so he arrived about 1:15. I understand emergencies but it seems to happen all the time."
melvin B.
tornado, west virginia
"Courteous service"
james H.
cross lanes, west virginia
"The tech was great and did a great job. But I was scheduled for 12-2, then told he would need for hours since I had 2 units. I said that is fine as long as the appointment starts at 12, noon..so thats when it was scheduled for. The tech showed up after 4pm. So someone in scheduling needs to do better."
rob L.
pliny, west virginia
william G.
huntington, west virginia
"R.obert efficient and polite."
john M.
hurricane, west virginia
lois S.
huntington, west virginia
"He appeared to be efficient and someone who could be trusted."
keith H.
so charleston, west virginia
natasha B.
charleston, west virginia
corba D.
winfield, west virginia
"I liked the fact that my technician wore shoe coverings while he was in my house. Very respectful."
pam P.
milton, west virginia
"I expect with the tune up that you all should bring a filter to change in my furnace."
ronald H.
huntington, west virginia
david C.
milton, west virginia
"On time tech was very good"
mr yeager Y.
belle, west virginia
"very efficient"
michael W.
cross lanes, west virginia
tom C.
hurricane, west virginia
"Technician arrived on time. He was courteous, knowledgeable and professional."
gerald L.
charleston, west virginia
larry W.
hurricane, west virginia
"Adam found a capaciter and changed it , charged $104.94 Labor. I felt this should b3 covered by the prepaid $320.12 maintenance.contract."
nancy D.
scott depot, west virginia
"Professional, Friendly, and explained all that was done. One other comment I did not see a section on my Bill "How did we do? Code was already on here when I started?"
gary B.
charleston, west virginia
"No Problems With His service. Although I Was Disappointed They chose not to Install The A Cool I Requested in the Bedroom Section... I Didnt Ask For A Grantee Of Life Of Service. Just the Installation..... Short Sited in my Opinion.... Raises the Question about if I Would Recommend You as A First Choice For Sales...."
jim W.
charleston, west virginia
"High quality service."
ralph S.
charleston, west virginia
"Technician arrived with time period and was very efficient."
paul S.
st albans, west virginia
"I have asked other companies to come out and give an estimate and none did. Trays vallet not only sent 2 techs in 2 days but sent a estimator on the next day. They were fast and on the ball"
aiad A.
dunbar, west virginia
"Huge difference in service quality between my previous 2 experiences and the last one."
vicky G.
charleston, west virginia
"Courteous & friendly staff. Reliable service."
sherman W.
red house, west virginia
larry C.
huntington, west virginia
"He checked to make sure everything is running properly."
pam H.
charleston, west virginia
d.r smith S.
st. albans, west virginia
"I don't see much in rating numbers. The young man seemed knowledgeable and efficient. Very friendly"
barbara M.
hurricane, west virginia
shelley V.
huntington , west virginia
"Christian was very efficient, professional, and polite; he thoroughly explained each step of the tune up, and he answered each of my questions with such courtesy. He performed each aspect of the service call with attention to the home by cleaning his work area and taking care to cover his shoes upon entering the house. I appreciate the customer care I received from Christian as well as from Trina, the representative who scheduled the service call. I could not be more pleased. Thank you!"
todd G.
huntington, west virginia
"Alex did a great job and fixed an issue I did not know I had."
carolyn G.
dunbar, west virginia
"Efficient"
arnold H.
scott depot, west virginia
"Walked in put booties on just did his job immediately very polite??????"
karen R.
so.charleston, west virginia
"On time, informative, cleaned up own mess"
rosie W.
huntington, west virginia
ed R.
hurricane, west virginia
"Excellent service. The service tech seemed knowledgeable and was very hospitable."
sandra M.
nitro, west virginia
"We were very pleased with the installers, Tim Miller and Jeff Carr."
ms. fitzgerald F.
st. albans, west virginia
ralph M.
hurricane, west virginia
dwight F.
charleston, west virginia
"They came when they told me they would and are always so polite. They found an issue that I was unaware of and fixed it."
sharon B.
st albans, west virginia
sam W.
elkview, west virginia
"Eddie finally fixed a long standing problem that other providers could not."
sherrie C.
barboursville, west virginia
"The tech that came has serviced the furnace several times and is always polite and friendly. He also knows what he is doing"
robert H.
hurricane, west virginia
"Eddie is very knowledgeable and is always willing to answer questions."
george H.
hurricane, west virginia
"The man has always done good."
charlene S.
hurricane, west virginia
"Very courteous"
charles W.
saint albans, west virginia
ann M.
charleston, west virginia
paul B.
hamlin, west virginia
"ROBERT(EDDIE)HAS ALWAYS BEEN HIGHLY QUALIFIED AND PERSONABLE ON PROVIDING SERVICE FOR US."
robert H.
charleston, west virginia
"Although the service was performed timely and efficiently, there is a problem. I was told that my furnace humidifier was not functioning and needed to be replaced. The technician gave me an estimated cost, but said he was unable to reach anyone at the headquarters office to arrange for an installation date. He promised that I would hear something later in the day. This has not happened. I must note that in the past I have had a problem with your company responding to my inquiries. Accordingly, this response to your questionnaire will be my "test" to see if you really do care about the quality of your service, or this is just customer pablum. Call me as promised soon, or I will have another provider install the humidifier."
jean S.
eleanor, west virginia
"Eddie was very courteous; and, knew what he was doing. I told him if I need something again, I would call and ask for him. He mentioned something else I might need, which was about $200.00, if you will have him call me, I will make arrangements to have it done. I couldn't be any more pleased. Thanks! Jean Sheets"
john L.
huntington, west virginia
"Excellent Service"
randy W.
hurricane, west virginia
avas H.
st albans, west virginia
"technical know how and experience of technician."
philip R.
hurricane, west virginia
"I have called three times to schedule an estimate. Once I got no call back, the second time the tech was a no show and the latest call I got apologies with promises that someone would call me back by the end of the day. No call back."
robert T.
charleston, west virginia
"Carlos did a very through inspection and answered all of the questions that I asked him."
shirley D.
hurricane, west virginia
"He was on time and efficient"
angela V.
charleston, west virginia
"Eddie did a great job, as usual."
mary B.
nitro, west virginia
"He did a good job although we werent able to get my IPhone hooked up on wi-fi."
hoover H.
huntington, west virginia
"everything was done as promised including your office staff"
gary C.
charleston, west virginia
"Experienced and professional technicians."
norma S.
cabin creek, west virginia
jon M.
hurricane, west virginia
"Tech very nice and knowledgeable."
cynthia W.
charleston, west virginia
"The tech.(Ricky) showed up in the time frame I was told. Very friendly and helpful . Answered all the questions that I asked and never seemed to be annoyed by them.. We will definitely be using you guys when needed."
mike&page S.
pritchard, west virginia
barbara S.
hurricane, west virginia
"Helpful, found problem and fixed it. He knew what he was doing."
steve W.
st. albans, west virginia
"Good service, very fine tech"
sharon R.
scott depot, west virginia
"He was good, but there is always room for improvement."
carolyn A.
ona, west virginia
"He was very nice and explained every thing for me that I asked him."
mr caldwell C.
huntington, west virginia
"Techancan was very polite, and knowledgeable, explained what steps he was going to preform, and was very helpful."
linda W.
winfield, west virginia
"Technician did not arrive within appointment time. I had to call the office and found out no one knew I was on the schedule that day."
steve C.
kenna, west virginia
calvin W.
dunbar, west virginia
"Arrived when stated and professional"
jimmy S.
culloden, west virginia
"Alex was prompt, efficient, seemed knowledgeable and was friendly."
lana K.
scott depot, west virginia
larry M.
scott depot, west virginia
"Tech was actually early. Which was good. e was friendly , efficient and professional. He explained everything he had checked."
susan M.
red house, west virginia
"Technician was very professional and courteous. Arrived on time and went straight to work."
tom S.
nitro, west virginia
jay R.
nitro, west virginia
"Eddie was very thorough and did a great job"
charles W.
hurricane, west virginia
david H.
st albans, west virginia
"On time...very professional...did a great job"
pat W.
hurricane, west virginia
jane P.
huntington, west virginia
"Rick does good work"
paul M.
elkview, west virginia
"Courteous and professional."
charles S.
cross lanes, west virginia
"The tech was very informative of each step of going over our system while he was I sure and out of the house. He gave current info about the units warranty. Made suggests Nations for future concerns."
nora D.
scott depot, west virginia
herschel L.
barboursville, west virginia
"The technician came quickly and was great recognizing the problem right away and how to fix it."
andy R.
st albans, west virginia
roger B.
charleston, west virginia
"Robert is one of the nicest young men we've ever met, He is very respectful. He's on time and very efficient! Plz recognize him for his good work."
barbara O.
charleston, west virginia
betty A.
winfield, west virginia
michael M.
so charleston, west virginia
"Excellent communications skills. Thourough checkout"
robin T.
st. albans, west virginia
"Very professional"
jarrett P.
hurricane, west virginia
"Service was done in a timely manner, and the worker was knowledgeable."
cassel P.
cross lanes, west virginia
"On time. Courteous. Knowledgeable. Thorough."
rick K.
hurricane, west virginia
kenneth O.
hurricane, west virginia
david P.
huntington, west virginia
"Communication about issues and prices to fix"
patricia P.
marmet, west virginia
"tec. very good. asked for cost est. know one would say. later found out it was preset. price was to much felt like I WAS TAKEN.GOUGED."
donna C.
hurricane, west virginia
frank M.
charleston, west virginia
"The technician is very knowledgeable and very polite."
jeanine C.
sod, west virginia
"Very professional and careful with keeping dirt from escaping. Fast and courteous."
reg H.
hurricane, west virginia
"Quick response - diagnosed the problem and fixed it quickly. Very courteous and helpful."
john O.
st albans, west virginia
"Chuck was on time and called ahead to re-confirm and advise arrival time."
dave B.
hurricane, west virginia
"EXCELLANT TECHICIAN. , ON TIME . GREAT SERVICE"
earl C.
st albans, west virginia
robert C.
hurricane, west virginia
cecil M.
hurricane, west virginia
"Knowledgeable"
thomas G.
madison, west virginia
"He was very pleasant and did his work quickly and efficiently. We have used Teays Valley for almost 25 years and have always been very happy with their service."
kristi G.
charleston, west virginia
"As usual, the guys who service our HVAC are polite gentlemen & they do an excellent job."
marshall M.
charleston, west virginia
"on time respectful and explained everything"
dorothy G.
charleston, west virginia
"Didn't take no time for the technician to arrive at my home he was very nice and explained everything to me"
janet S.
charleston, west virginia
"Friendly service man"
allen A.
charleston, west virginia
jason O.
pratt, west virginia
greg A.
charleston, west virginia
"Brett and Alex are always courteous and professional and their service always goes above and beyond the call of duty!"
ronald B.
charleston, west virginia
"Teays has taken care of us for quite a while. We had a Fall checkup done. Robert was the technician this time. He appeared to want to do a good job for us. He explained things as he went along. Very professional. We signed up for Fall and Spring maintenance with him."
larry W.
griffithsville, west virginia
otto D.
st. albans, west virginia
candy C.
barboursville, west virginia
larry D.
charleston, west virginia
"quick, polite"
fay J.
dunbar, west virginia
"VERY FRIENDLY AND EXPLAINED ALL HE DID."
james H.
cross lanes, west virginia
"I was satisfied with the work performed and the information that was provided concerning my heating and cooling unit."
bill L.
charleston, west virginia
"Good tecn"
joyce A.
nitro, west virginia
"Gentleman was very knowledgeable and knew quickly what needed repaired. The service was quick and he was very friendly."
john M.
dunbar, west virginia
connie B.
walton, west virginia
"Alex does an excellent job every time he services my unit"
harold F.
charleston, west virginia
"Did what was needed, also mention some other things I needed to have done."
danny P.
hamlin, west virginia
"Did a good job"
william B.
hurricane, west virginia
"He saw the code and knew what the problem was"
dwight F.
charleston, west virginia
"I called Brett and told him that my handyman thought we had a gas leak around the furnace and he sent Alex out within a few hours to check it. There was a leak and he fixed it."
sarah D.
proctorville, ohio
"Christian was very nice and personable. He was also very informative and helpful."
raymond/diana barber B.
hurricane, west virginia
"Satisfaction really "10"; chose "9" because I want you to be aware that Eddie could not find instruction book to give me for Honeywell thermostat he installed. He said he would look for it. Please, I MUST HAVE AN INSTRUCTION BOOK!"
reva F.
scott depot, west virginia
"On time! Courteous!"
stephen S.
peytona, west virginia
cherie T.
charleston, west virginia
"Dana was very professional, polite and courteous. He answered all questions and was very informative"
saundra H.
dunbar, west virginia
"My tech was very nice did his job well"
sherrie C.
barboursville, west virginia
"The tech was very informative and told me exactly what was going on with my furnace"
kevin N.
hurricane, west virginia
saundra H.
dunbar, west virginia
"Gage was very nice and did his work well"
sara L.
hurricane, west virginia
mike M.
south charleston, west virginia
"See answers below. They cover it pretty well."
shirley R.
eleanor, west virginia
"It was easy to get the appointment. Technician was here when he was scheduled. He is always polite and gets the work done."
walt C.
charleston, west virginia
"Tech is well trained and could answer my questions when asked. He made suggestions about how duck work cleaning can help. Provided pamphlets how the cleaning was done and a new thing to me about ultraviolet in the duck system !"
lewis W.
hurricane, west virginia
"Arrived on time, courteous, and checked out my system for me"
betty M.
st albans, west virginia
darrell B.
winfield, west virginia
frank S.
scott depot, west virginia
mark R.
st albans, west virginia
skip W.
charleston, west virginia
"ON TIME,POLITE,KNOWLEDGE,QUICK NO MESS."
mark A.
charleston, west virginia
"Did a good and efficient job."
dennis K.
charleston, west virginia
betty G.
south charleston, west virginia
"Everyone was kind, courteous, and professional. There was no mess and they made sure everything worked prior to leaving"
tahanna A.
charleston, west virginia
"Prompt time frame kept, knowledgeable, take their time, don't rush getting done, explain the condition of the unit."
cindy C.
dunbar, west virginia
"Adam was very polite, friendly, told me what he was doing as he was working so I would know that everything was getting done"
allison H.
barboursville, west virginia
dunbar methodist M.
dunbar, west virginia
"The men were very courteous and professional in their work."
everett T.
st albans, west virginia
"Sales consultant, install foreman and install crew were all very professional took my suggestions and or modified them with a better idea. Worked hard and did not waste any time getting the old systems out and the new systems installed."
carl C.
hurricane, west virginia
lois S.
huntington, west virginia
"Shane was polite and was able to resolve the issue quickly. He explained what he was going to do and gave us some maintenance tips."
pam M.
charleston, west virginia
"Service employee very informed and pleasant."
tracy S.
charleston, west virginia
"Robert did not know if we were getting heating or cooling serviced. After pulling out past receipts we decided it was cooling. But the confusion due to past technician not completing last contract made it confusing."
robbie G.
south charleston, west virginia
"They did a lovely job. When I came home, there was no mess, and they were very helpful in telling us to change the filter after two days for latent residue. My husband said that they were very friendly and professional. When I moved to Charleston, Teays Valley Heating and Cooling was recommended to me by another furnace company in Ashland, KY."
david M.
sissonville, west virginia
"Nice, efficient, explained what was needed"
deborah H.
south charleston, west virginia
"Prompt, courteous, explained options"
betty W.
nitro, west virginia
"Very friendly and very thorough about checking everything"
robbin K.
st albans, west virginia
"Had to order parts"
tom M.
sissonville, west virginia
"No comment"
mrs clay C.
fraziers bottom, west virginia
"He was very professional and friendly. He explained what he was checking and what he found. I will continue to use this company because we are very satisfied with the service"
otto D.
st. albans, west virginia
mary P.
huntington, west virginia
"very courteous"
harry H.
south charleston, west virginia
jeff P.
charleston, west virginia
"Your technicians were great and performed well. My only complaint is that I had to explain all my systems to them and answer many questions about their operations. You know what equipment I have since you installed it and/or have been maintaining it for years. You should have all of the information about my equipment needed to maintain it. If I am not available, my wife will not be able to answer all the questions and explain all of the systems."
john M.
winfield, west virginia
"I called Teays Valley Exerts Monday, September 16 that our air conditioner was not cooling. The receptionist said there was a technician in the office and she would send him right out. He determined that it needed a new compressor and he would order it Tuesday morning (it was late afternoon when he was here) and it would be in by Wednesday. I had a dental appointment Tuesday morning and when I returned home I had a voice mail letting me know our compressor was in and I called and she said the technician was on a job but she would send him out when he was finished. He came early afternoon and by 3:00 we had our air conditioner repaired. We were surprised and delighted that we had the repairs completed a day earlier that we expected. Both technicians were courteous and knowledgeable as well as very efficient. We have been customers for several years and are very satisfied with your great customer service department. I'm not sure of the technician's names but I think the first one was Carlos and the one who did the installation was Alex."
jim B.
charleston, west virginia
farris B.
west hamlin, west virginia
"Technician is always prompt, courteous & efficient. Always takes time to explain what the service covers."
todd D.
charleston, west virginia
glenna J.
glasgow, west virginia
"Robert did a fine job and very clean in my house."
darrell A.
milton, west virginia
"The tech that did my service last year and the tech that fixed my unit on Tuesday were both pros. Both did a great job!"
barbara S.
hurricane, west virginia
"Tyler was prompt, friendly, informative, and polite."
david N.
charleston, west virginia
helen S.
charleston, west virginia
"technicians were skilled,informative,conscientious, and courteous."
charlie A.
huntington, west virginia
william K.
leon, west virginia
"Very through an polite"
paul J.
huntington , west virginia
"Jeff beaver is always friendly and thorough with his service and always makes sure to answer any questions and if he sees something that needs attention he tells you. I would always recommend Jeff to anyone"
lewis M.
charleston, west virginia
"Good Response time"
norman M.
hurricane, west virginia
"Fast response time. Jeffery was very professional and knew exactly what he was doing."
mary M.
scott depot, west virginia
"Fast response. Had necessary parts. Fixed quickly."
lanny M.
huntington, west virginia
"Courteous and nice. Helpful even though waiting till Monday for Moyer!!!"
sarah L.
nitro, west virginia
"On time, techs know what they r doing & always kind"
patricia O.
huntington, west virginia
"Nice guy, very professional and pleasant to talk with."
lawrence L.
charleston, west virginia
"Very nice and courteous. Efficient making sure he did a thorough job!"
dan R.
hurricane, west virginia
"Issue was repaired quickly and efficiently. Same day and friendly service."
larry T.
hurricane, west virginia
"I appreciated that the tech was willing to call in a more experienced tech for a second opinion to correctly diagnose our problem rather than saying that replacing the unit was our only option."
barbara C.
dunbar, west virginia
"Ricky explained what he was doing on maintaining my heating and cooling system. Very polite."
gary C.
hurricane, west virginia
"Very nice & told me what he was doing & took care of the problem."
georganna G.
hurricane, west virginia
debbie H.
nitro, west virginia
"Eddie is very thorough in every bit of the service call"
ms johnson J.
charleston, west virginia
"I was pleased they came so quickly. Jeff found this issue within 45 minutes and fixed it."
lou M.
winfield, west virginia
jim H.
hurricane, west virginia
"Nice and on time"
bill T.
belle, west virginia
"He knew what he was doing and answered all my questions about the slow leak that was discovered back in april/may of this year."
martha M.
winfield, west virginia
"He stated he was new with the company and I made it a priority to be available for questions. I noticed he did not take as much time checking my unit and I he was ready to leave and I noticed he had not checked my heat pump. When I asked him if he was going to check my heat pump, he said he didnt know I had a heat pump????. I told him where it was and no longer than he was out there I didnt feel he had time to do a good check and the other technicians always used my water hose to make sure it was clean. He didnt. I dont feel my units received the checkup that I am accustomed to. Possibly with a bit more training, he will be a better tech."
shannon T.
scott depot, west virginia
"Alex was very thorough and quick. He explained what was doing very well."
edra C.
hurricane, west virginia
"Did a great job and was very professional"
al D.
huntington, west virginia
"Adam was courteous and professional and provided useful information to me."
sreedevi J.
charleston, west virginia
"Friendly person and knowledgeable about his task in hand"
beth C.
winfield, west virginia
"Personable, asked the right questions, business like, told me what was going on and discussed possible options clear and concisely."
richard C.
charleston, west virginia
"Arrived on time, clean & efficient"
don G.
barboursville, west virginia
"average service visit"
robert H.
hurricane, west virginia
"Keep me informed during time required to obtain replacement part. Part was installed quickly after arrival."
jason O.
pratt, west virginia
"Eddie Let's us know what the exact problem is & what it's going to take to fix it & doesn't mess around !!!"
james W.
saint albans, west virginia
"Technician (Jeff) arrived early and was extremely knowledgable and helpful. I had to reschedule an earlier appointment and the office staff was very helpful in making the change."
gary S.
huntington, west virginia
"Made perhaps the best of a bad situation."
lois S.
huntington, west virginia
"Rick has earned the trust of my husband and I completely. We always know he will do a great job and be truthful."
linda S.
hurricane, west virginia
darlene B.
eskdale, west virginia
"He knew what was wrong by listening to the unit and got it fixed and running"
keith H.
so charleston, west virginia
"Tech very informative about my problem."
elliott B.
charleston, west virginia
"we received services Sat. night so that we did not go without air cond. for a very hot week. your serviceman went above and beyond to fix the problem. He was wonderful"
william W.
scott depot, west virginia
diane M.
charleston, west virginia
"Chuck was prompt, on task, very informative"
james M.
hurricane, west virginia
"Knowledgeable about system issues. Courteous and efficient."
sylvia H.
charleston, west virginia
loretta L.
hurricane, west virginia
"he did his job and was very polite and arrived early"
tony T.
barboursville, west virginia
andy G.
hurricane, west virginia
"I called and they came out within 20 minutes due to an emergency. The service was excellent and Jeff Beaver the tech was extremely knowledgeable and helpful he was quick and thorough"
angela H.
milton, west virginia
"My technician was very professional, knowledgeable, and courteous. He called to say he was on the way, and arrived at the appointment time. He assessed my system, came in and told me what needed to be done and then serviced the unit. The price I paid for the maintenance contract is truly a bargain."
scott H.
hurricane, west virginia
"Courteous and very professional!"
joseph K.
charleston, west virginia
"Knew very well what was needed. He replaced a filter that was a bit small for opening and had been that way for years. Other technicians just said they did not have the correct size. Ed got a proper size frame from truck, fitted the filter, and installed the frame/filter combo that fit the opening!! This will result in less dust in our home. Thanks to Eddie."
brenda M.
hurricane, west virginia
"The technician did all he could. Unfortunately, mine is an old system."
john C.
scott depot, west virginia
diana S.
so. charleston, west virginia
sylvia C.
huntington, west virginia
"Adam was punctual, courteous, knowledgeable and thorough."
ken D.
charleston, west virginia
"Service was and has always been "Top Notch""
trugreen T.
scott depot, west virginia
"Technician was very nice and friendly. Fast service and fixed our problem. Thank you!"
jenean J.
charleston, west virginia
"The technician was prompt, provided quality service and communicated well. The only issue I had was talking to the office to schedule the appointment. The local number wasn't very helpful, they couldn't really answer any questions. the 800 # was more knowledgable and scheduled my appointment."
tracy S.
charleston, west virginia
"Service person was knowledgeable and shared his knowledge with me on what we can do to keep our units working."
mark D.
huntington, west virginia
mike C.
winfield, west virginia
"Eddy knew exactly what to do and gave me some troubleshooting tips for the future. Eddy was great!"
george H.
st. albans, west virginia
elizabeth E.
st. albans, west virginia
"He was very thorough and polite. The technician answered my questions about my air conditioning unit."
christophe D.
hurricane, west virginia
"I have never met a more conscientious, skilled or personable technician than Mr. Jeff Beaver. He, more than anything else I can think of, is why we have stayed with Teays Valley Service year after years after year!"
william B.
hurricane, west virginia
kenneth L.
scott depot, west virginia
"Robert was on time and very hard working!"
bill R.
charleston, west virginia
james R.
sissonville, west virginia
"Alex has been servicing my old unit for years. I appreciate that"
william H.
point pleasant, west virginia
patricia F.
hurricane, west virginia
"Prompt service"
rigoberto V.
cross lanes, west virginia
robert C.
hurricane, west virginia
"Jeff is always courteous and personable. His professionalism and knowledge of our systems has always resulted in both keeping our systems going and solving any problems."
tim H.
charleston, west virginia
john C.
dunbar, west virginia
"Prompt, courteous and efficient service as always."
richard H.
hurricane, west virginia
"No definite answer on problem. Called another repair person"
greg R.
charleston, west virginia
"He fixed the problem , didnt have the correct part , but got us up and running again. Has to order a new fan motor. Then, come back and install to fix the system."
brian L.
milton, west virginia
"problem solved. super nice technician"
susan C.
south charleston, west virginia
"Cool air again"
patricia J.
huntington, west virginia
william D.
nitro, west virginia
"To long to get part in"
frank F.
winfield, west virginia
"Chuck was friendly and mindful of his tasks."
gladys S.
huntington, west virginia
"The service was beyond expected. Friendly and knowledgeable."
robert W.
so. charleston, west virginia
"Because we are very satisfied. The service men were friendly, competent and professional."
cassandra J.
charleston, west virginia
keith D.
st albans, west virginia
"Young but very courteous and knowledgeable . However I'm still waiting on pictures of our duct system to be sent to our email address. Please send."
charles R.
st albans, west virginia
stacy S.
hurricane, west virginia
"The technician was prompt, friendly and knowledgable. He had my A/C up and running in about 15 minutes."
teresa A.
charleston, west virginia
"I did not receive a service from Teays Valley H & C."
the center for rural health development I.
hurricane, west virginia
john S.
hurricane, west virginia
"My unit was working completely fine. They came and did the check up and my unit stopped working. Came out the next day and said nothing could be done. Unless I paid, which makes.the service agreement complete ****."
marie A.
huntington, west virginia
"Adam provided great service!"
mike U.
charleston, west virginia
"Robert was informative, knowledgable and helpful. He came on time and did a thorough job."
janet S.
charleston, west virginia
"Technician was very informative and friendly"
shirley M.
charleston, west virginia
donna H.
charleston, west virginia
"Technician was friendly, knowledgeable, and worked steadily."
otto D.
st. albans, west virginia
"The problem was solved in a manner satisfactory to me. Technician called ahead. A verification of the appointment was sent to me. Mr Miller was courteous, helpful and knowledgeable."
rose K.
winfield, west virginia
"He went to work as soon as he arrived. Had to put up with my two cats and didn't complain."
mr coombe C.
charleston, west virginia
"Technician did a good job explaining the problem and fixed it on the same appointment as the the maintenance check."
j.b. T.
st. albans, west virginia
"He was very mannerly, thorough and professional."
dave B.
hurricane, west virginia
"GREAT SERVICE"
pam S.
so charleston, west virginia
"Chuck was efficient, professional as always. He has done my maintenance calls for years so I was really glad to see him for the emergency call!"
johnie B.
poca, west virginia
larry C.
charleston, west virginia
matt M.
hurricane, west virginia
"Everyone we spoke with or worked on our AC unit was professional, courteous, and prompt. They were careful to not make a mess, and I loved that they wore booties over their shoes to protect my floors. It was an overall great experience."
lisa O.
hurricane, west virginia
"friendly and informative"
bill B.
hurricane, west virginia
joyce A.
nitro, west virginia
mary L.
poca, west virginia
samme G.
charleston, west virginia
"On time, efficient process."
william L.
south charleston, west virginia
"did the complete job well"
randy C.
scott depot, west virginia
rick W.
charleston, west virginia
"The technician was nice and professional and added Freon like we needed it was pricey but it got added. The problem is when he tried to disconnect his hoses it took over a minute with the Freon he added leaking out and then some. It was so bad he had to get his gloves because his fingers were freezing. The air from the vent was 65* before he disconnected his lines after that the vent temperature was 73*. Im unlikely to use you again unless you fix what I paid for."
vierra G.
charleston, west virginia
"Did not show up"
wendy W.
south side west, west virginia
eric M.
charleston, west virginia
roger L.
charleston, west virginia
"Tech was both freidly and professional while working to uickly repair our AC."
david H.
huntington, west virginia
"Prompt. Came on a Sunday. Quickly found the problem and fixed it."
joe W.
hurricane, west virginia
larry T.
kenna, west virginia
"The service was fine but to charge $148.00 dollars for a $40.00 dollar capacitor because my warranty was two months past is ridiculous."
esther L.
huntington, west virginia
"Chuck arrived on time and did exactly what I wanted."
dennis K.
charleston, west virginia
"He explained what he was doing. He was friendly and on time."
laura Y.
scott depot, west virginia
"The technicians were more than prompt and did the unit check efficiently."
judith S.
charleston, west virginia
"Alex is great! He knows our systems very well and always makes sure everything is up to perfect working order."
robert A.
huntington, west virginia
"Quick, quiet and professional"
robert H.
dunbar, west virginia
"Same day service as usual. The tech has been here before and has always been very respectful and courteous. It was raining and tech still worked on my AC."
greg A.
charleston, west virginia
"Alex and his helper were prompt and professional with the repair work."
dianna L.
st. albans, west virginia
"Service was fine and so was the technician"
rick G.
charleston, west virginia
"service person was excellent in how he helped us."
nancy B.
point pleasant, west virginia
"Adam was very ready to clearly explain my questions snd concerns Also he was methodical with his work, obviously knew how to service the ac and was thorough in job, nice person, and neat, respectful of my home Very good employee!"
william dds inc I.
huntington, west virginia
"Good job"
ryder rental R.
buffalo, west virginia
ryder rental R.
buffalo, west virginia
lucy C.
huntington, west virginia
lannie R.
hurricane, west virginia
"great tech, very knowledgeable and personable."
lewis W.
hurricane, west virginia
"Courteous, arrived on time"